Newsroom Update

Apple Music today announced the release of its 100 Best Albums of all time, a list crafted by Apple Music’s experts alongside industry professionals. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Duplicate songs on iPhone after iCloud download

After iCloud was introduced, I did this:

  • bought an album on iTunes via my Mac
  • downloaded the album to my iPhone via the iCloud service in the iPhone Music Store
  • Synced my iPhone with my Mac.


Now that new album is on my iPhone twice! Well, the album shows up once, but each song is in there 2 times.


If I un-check the album in iTunes and sync, it no longer shows as doubled, but now those songs won't play when I'm playing the album in iTunes (since iTunes skips un-checked songs).


How do I get the iCloud-downloaded songs OFF my iPhone??

iPhone 4, Mac OS X (10.6.7)

Posted on Jun 9, 2011 2:56 PM

Reply
Question marked as Best reply

Posted on Jan 14, 2017 10:22 AM

My understanding is simplistic. The duplicates in my iPhone music library were due to having both locally downloaded versions and iCloud versions in my iPhone music library. My take is that it's either/or... you either download songs locally into your phone memory to use your iPhone like an iPod, or you use your phone and iMatch to access your iCloud music library. Don't do both unless you want to see the duplicates in your iPhone music library.


To delete the locally downloaded versions from the iPhone, go to Settings > Music > Downloaded Music, select Edit > All Songs, and click Delete. Now my iPhone only see my iCloud music library. I can always switch it back if needed... like if I intend to travel to a place with no broadband wherein I cannot access my iCloud music. Just manage sync to download the music I want, and turn off the iCloud music library. Again, it's either/or...


Just my $.02.

138 replies

Jun 3, 2014 8:18 AM in response to clevercubed

I'm in duplicate today. I pre-ordered the new Peter Murphy a while ago, and a week ago when a song was released, it downloaded twice to my iPhone. Fine, I'll deal with that later. Today, when the album released, all the songs dupicated in itunes on my Mac. My iphone is fine, and the dupicated song is gone.


My problem is reverse of everyone else. My iphone is fine, my computer is in duplicate. Odd, the digital booklet didn't download twice. This started with this preorder. The 5 cds i purchased last week are fine.


I'll try to delete the duplicates later after I back-up. I'm running the current iTunes. Any advice is greatly appreciated.

Nov 30, 2014 10:35 AM in response to istealth

I had the same problem and called apple support 2 times but did not get anywhere. I deleted all the songs from my Iphone like this: Settings>General>Usage>Manage Storage. Then tap the 'Music' icon and swipe to the right. A delete button will pop up. Tap that delete button and all the songs will be deleted from your Iphone, or have an Icloud icon next to each song. Now you just connect your Iphone to your computer, open up Itunes and your songs should automatically start syncing back onto your device. (If not automatically, just sync manually). This worked for me and now I don't have any double songs anymore. Hope this helps!

Jan 8, 2015 7:39 AM in response to clevercubed

To everyone who is having problems with your iPhone/iTunes: You're obviously doing something wrong. Apple products never break and never malfunction. They are the closest thing to perfection this side of heaven. Kb articles only exist to help us poor imperfect customers. If a kb article isn't working for you, you've clearly misread it. Go to the Genius bar where they can fix any problem with a wave of their mighty hand.


That is all.


</sarcasm>

Feb 27, 2015 8:10 AM in response to bigjohnsta

Wow, after a year of these stupid duplicate songs on my iphone 5s, I finally decided to do something about it this morning. I've spent nearly 4 hours reading all the posts (including posts on different forums other than this apple forum), and actually attempted all the different instructions given by all the nice folks, I found one that finally worked!!!! Thank you so much for your input. Not only did it work, but it was downright easy!! After reading your post, I immediately thought, hmmm....that's not going to work. The steps are too easy. But I figured since I've tried all the other ones ( 8 to be exact ), one more wouldn't hurt. Ahhhh, so glad I did. I am beyond grateful to you!! Thank you thank you so much!!


Btw, for anyone who wants to read his easy direction, go to page 8, written by bigjohnsta on 3/28/2014. It really works!!

Jul 29, 2015 7:07 AM in response to clevercubed

I solved this problem doing the following (sorry if this has already been posted):


1, on my iPhone I turned off iCloud Music Library


2, connected my iPhone to my Mac and through iTunes and removed all music


At this point my iPhone had NO music on it.


3, I then added back the songs from iTunes, copying them via USB


4, Once everything was copied back I turned back iCloud Music Library. This time I was prompted with a message asking whether I'd like to "Merge" or "Replace" the existing songs on my iPhone. I selected "Merge". It took a few minutes to update my phone's music library...


And voila, I had a single copy of every song on my iPhone. Songs I had copied via USB have the little grey icon next to them. Songs that can be streamed via iCloud do not.


Here's the point: I think having existing music and then adding your iCloud library creates a conflict and duplicates songs. You have songs preloaded, and iTunes uploads your complete library to the cloud and then downloads them to your phone, not merging the cloud songs with the existing ones.


So I think that you could probably solve this issues by doing steps 1 and 4 and selecting "merge".


Make sure you're iOS is updated on your iPhone because I have a feeling that the "merge or replace" prompt is a new addition.

Mar 22, 2016 3:26 PM in response to bigjohnsta

i have an iphone 6, and this worked for me.


don't have your iphone plugged into a computer.


1. go to settings, general, storage & icloud usage, manage storage, music, edit.


2. go into every album, find the dupes, and tap the red circle on one of them and then hit delete.


3. plugged into itunes on my computer, and have sync only checked songs and videos, then sync.

(this part may be wrong for some, i don't have all my music that's on my computer on my iphone: please backup your music before you do this!)


4. unplug iphone, go back to 1. then at the top it says delete all songs and delete that.


5. did 3. again. probably didn't need to do it until the end but i was messing around.

Duplicate songs on iPhone after iCloud download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.