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Duplicate songs on iPhone after iCloud download

After iCloud was introduced, I did this:

  • bought an album on iTunes via my Mac
  • downloaded the album to my iPhone via the iCloud service in the iPhone Music Store
  • Synced my iPhone with my Mac.


Now that new album is on my iPhone twice! Well, the album shows up once, but each song is in there 2 times.


If I un-check the album in iTunes and sync, it no longer shows as doubled, but now those songs won't play when I'm playing the album in iTunes (since iTunes skips un-checked songs).


How do I get the iCloud-downloaded songs OFF my iPhone??

iPhone 4, Mac OS X (10.6.7)

Posted on Jun 9, 2011 2:56 PM

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Question marked as Best reply

Posted on Jan 14, 2017 10:22 AM

My understanding is simplistic. The duplicates in my iPhone music library were due to having both locally downloaded versions and iCloud versions in my iPhone music library. My take is that it's either/or... you either download songs locally into your phone memory to use your iPhone like an iPod, or you use your phone and iMatch to access your iCloud music library. Don't do both unless you want to see the duplicates in your iPhone music library.


To delete the locally downloaded versions from the iPhone, go to Settings > Music > Downloaded Music, select Edit > All Songs, and click Delete. Now my iPhone only see my iCloud music library. I can always switch it back if needed... like if I intend to travel to a place with no broadband wherein I cannot access my iCloud music. Just manage sync to download the music I want, and turn off the iCloud music library. Again, it's either/or...


Just my $.02.

138 replies

Sep 18, 2013 9:03 PM in response to masterleep

masterleep wrote:


This happened to me after a warranty hardware replacement and doing a restore.


I had to call Apple to get it solved. Here is what worked:

  1. Turn off music syncing to the phone in the computer's iTunes.
  2. Sync to remove music. Everything will be gone except the infernal iCloud duplicates.
  3. Make sure iTunes Match is off in the phone Settings.
  4. go to the iTunes & App Store settings on the phone.
  5. Click your apple id account and Sign Out
  6. Power off the phone
  7. When powered back on, all music should be gone.
  8. Then turn on music syncing in the computer's iTunes and resync the library.


Never would have figured that one out... iCloud is a giant cluster of the F kind!


This worked, after the update to iOS 7-- but I had to go through a couple extra steps to get a few remainder iCloud songs that were downloaded but not removing after logging out:


  • go into Settings -> General -> Usage
  • then under Storage-- if Music is not listed tap Show all apps
  • then tap Music
  • tap Edit in the upper right hand corner
  • then tap the red circle with the line to remove all data


You can restart the phone and verify in the Music app under songs that nothing is listed before you resync.


Do this BEFORE you re-login under iTunes & Store and resync with iTunes.

Oct 17, 2013 3:56 AM in response to svn1thr3

I callled Apple support since my 5s is still under 90 day free tech support and I wanted this reported. The fix was to go into Settings - General - Usage - Music and delete all of the music by choosing "Edit" and then the minus sign next to All Music. I left the phone alone for a while while I did other things, and then later went back and re-downloaded each album (some artists like Led Zeppelin for me have multiple albums, so I just hit download all) from iCloud. It takes quite a while to go into each artist and select download, but it finally fixed the problem.


I never used the sync to iTunes method, and it still worked to fix the problem. And for whatever it's worth, I have 13.5 GB of music.

Nov 11, 2013 4:04 PM in response to clevercubed

This is ridiculous. I shouldn't have to read 8 pages of this thread to try different solutions people have posted. Apple should document a clear way of resolving this that doesn't require me to have to manually delete the duplicate entries/files from any of my iOS devices or my MacBook Pro. I should just have to change some sort of settings on one or more devices and that should clean up my disk storage as well as library entries. If the iCloud is the cause of this then Apple should have thoroughly tested the integration of it with multiple devices syncing with it under a single account.

Feb 6, 2014 8:11 AM in response to clevercubed

Ok I had this issue for a long time , I tried all the solutions showed up below but it didn't worked so I found a way on my own here it is: ( OF COURSE I AM ABSOLUTELY NOT RESPONSIBLE IN ANY CASE FOR THIS GUIDE , DO A BACKUP PLEASE OF YOUR DATA BEFORE TRYING MY SOLUTION ) THIS WAS TESTED FOR IOS 7 ONLY


  1. -Download and install iBackupBot ( please support them, do not pirate it ! )
  2. -Plug your iDevice on your PC or Mac with a usb cable
  3. -Do a backup with iTunes incase everything fails
  4. -Go to Preferences menu and Store and uncheck show music in the cloud
  5. -Disconnect your Apple ID in iTunes and on your iDevice
  6. -Backup your music somewhere ( USB etc.) and delete everything on itunes and your on iDevice BE CAREFUL google it first, an easy way can be found on Settings app
  7. -Open iBackupBot and select your iDevice
  8. -Go to Raw Filesystem and -> Purchases folder and DELETE everything
  9. -Go to iTunes_Control folder and DELETE everything in each folder
  10. -Close iBackupBot
  11. -Unplug your device and power off it
  12. -Power on it and plug it on your Mac or PC
  13. -Open iTunes and Select 'manually manage music and video' , click OK (see http://support.apple.com/kb/ht1535)
  14. -Tadaa there is nothing on your iDevice, no duplicates , Enjoy ! Download your music with iTunes app or drag and drop your music with a usb cable on iTunes



If everything has failed try my solution with a clean install of iTunes ( Uninstall all the components, delete every file left from it , reboot your PC and reinstall iTunes ) or do restore of your device before

Seriously Apple do something for this f****n eternal bug !


Hope that helps 🙂

Scs38

Mar 28, 2014 12:46 PM in response to clevercubed

After 8 pages of reading, this finally fixed my issue. My device is the following as well:


  • iPhone 5c
  • iOS 7.1


  1. Go to Settings > General > Usage > Music (loading) > Edit > Tap the red Negative Circle > and tap Delete.
  2. Go to Settings > Music > turn off Show All Music
  3. Go to your Music App, all music should be gone
  4. Plug iPhone back into PC and open iTunes
  5. Go to your iPhone in iTunes and click on the Music tab
  6. Check Sync Music and choose an option below it. I selected Entire Music Library
  7. Re-Sync iPhone


All duplicate music should now be gone.

Apr 19, 2014 6:08 AM in response to clevercubed

Resolution that worked for me perfectly

Using iPhone 4S and iOS 7.1


1. Connect iPhone to iTunes

2. Check if Library has the correct No. of songs you purchased

3. Check if iPhone shows downloaded song and duplicates shown with iCloud icon

4. Go to 'Settings' > 'General' > 'Usage' > 'Music' - Select 'Music' > Select 'Edit' and delete all songs

5. In iTunes, select your iPhone icon. In 'Summary', Under Options > Change 'Manually manage music and videos' to selected

6. Now on the left panel in iTunes click the 'Music' icon

7. Notice at the bottom panel under the list of songs - A new bar appears - 'Autofill from' - Select 'Music' from the dropdown

8. On the right side - Notice Settings icon, click > In the pop-up, change checkbox to yes - 'Replace all items while Autofilling'. Select 'Ok' button

9. Click on 'Sync' button


All duplicates music files should be gone from iPhone. Open Music app in iPhone and check for changes.

Please let me know if this worked for you.

Duplicate songs on iPhone after iCloud download

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