Duplicate songs on iPhone after iCloud download

After iCloud was introduced, I did this:

  • bought an album on iTunes via my Mac
  • downloaded the album to my iPhone via the iCloud service in the iPhone Music Store
  • Synced my iPhone with my Mac.


Now that new album is on my iPhone twice! Well, the album shows up once, but each song is in there 2 times.


If I un-check the album in iTunes and sync, it no longer shows as doubled, but now those songs won't play when I'm playing the album in iTunes (since iTunes skips un-checked songs).


How do I get the iCloud-downloaded songs OFF my iPhone??

iPhone 4, Mac OS X (10.6.7)

Posted on Jun 9, 2011 2:56 PM

Reply
138 replies

Dec 22, 2011 9:57 AM in response to gmak911

I'm having the same problem. I get multiple copies of the same song on my 4s even though there is only one in my iTunes library. Some duplicates each are playable, some are "greyed out" and there is nothing I can do with them. Some albums I imported from CD, such as old Bowie CDs, just won't transfer to the 4s at all, no matter how I sync. I've spent hours on the phone with Apple about these and other problems associated with iMatch and the "Cloud" and they have no idea how to fix it. Their advice is to wait for a fix. So much for spending hundreds of dollars on Apple Care plans (for my phone and new mac book). I have thousands of songs and basically have given up - I'm not going to go in and manually delete all the duplicates, as suggested above, even if I could figure out how to do it.


APPLE- please fix this!!

Dec 28, 2011 9:41 PM in response to bdv91

This just happened to me too! This was my solution:


On your iPhone/iTouch:

Temporary turn off iCloud for Music - Setting > Store > and Automatic Download for Music OFF.

*Make sure everything you want on your device is on your computer, or you well have to [re-]download that now.*

Then go to your Music, and Delete songs, albums, or artists by side swiping them (and confirming the delete).

Next, you will need your USB cable and Sync "the old fashioned way". xD (I'm obviously kidding about it being old fashioned everyone!!!!!)


Duplicates should be gone now; at least it worked for me! 😝 Let me know if it worked/didn't work for you, or you need me to explain steps more!



Apple should fix this! Maybe a setting - so if we wanted, we could get a notification asking if we want it to sync "right now" or "later" though iCloud, or "manually" (by a USB cable)!


P.S. Go ahead and take my idea Apple Inc., I know it's a good solution! 😀

This worked perfectly! Thank you so much. It DOES MATTER, by the way, WHICH DUPLICATE YOU DELETE, so test it before you delete all of them, because you may end up just transferring them all back when you sync next.

Jan 3, 2012 3:04 PM in response to bdv91

Or .....


You can simply plug your iDevice into your Mac/PC (assuming you sync to that particular computer), go into the Music tab and uncheck the sync entire library option. Than sync your phone. Any songs remaining on your iDevice are duplicates that are not in your computer's library.


NOW ... simply swipe to delete THESE songs.


For safe measure I hard booted my device to make sure everything was clean.


Resync'd the library. Verified all was good.


Voila.

Jan 8, 2012 5:20 PM in response to clevercubed

Here's a twist to this problem. I was experiencing the double tracks problem and worked that out. Now, I have 1 double track left that simply will not go away. It only shows up on the iPhone, but it doesn't show up on the iPhone's contents when viewed via iTunes. But wait there's more - The track doesn't even play. It is as if it is a title assigned to a song that doesn't exist. But wait there's more - When I play the whole album straight through, it gets to that track and stops playing all together. The track does not "swipe" to delete and does not show up on iTunes to delete. I have tried deleting the entire album from the iPhone to reload it and that mystery track was still there. Hopefully I will not have to wipe off all 1600 songs from my phone and start again. Any suggestions?

Jan 14, 2012 8:04 PM in response to clevercubed

I haven't used iCloud, but have occasionally encountered problems after syncing with iTunes on my PC, whereby I get duplicate songs and albums appearing on my iPhone, or even an album split into two with a mixture of both different songs and duplicated ones in each album.


One solution I've found is as follows:


  1. Go into iTunes on your computer;
  2. Select the relevant songs, album or even groups of albums, so that you can deal with these multiple items in one go;
  3. Choose "Get Info";
  4. Under the "Options" tab, select the option to set everything as "Part of a compilation";
  5. Sync with your iPhone.


For me at least, just re-syncing after steps 1-4 sets everything straight. I don't need to delete any tunes/albums from my phone first, do a restore or anything like that. Hope this turns out to be a viable solution for you too.

Feb 1, 2012 12:39 AM in response to bdv91

I had this problem also. This was exactly the solution that I found for myself -- hopefully Apple fixes this in a future update for iOS.


bdv91 wrote:


This just happened to me too! This was my solution:


On your iPhone/iTouch:

Temporary turn off iCloud for Music - Setting > Store > and Automatic Download for Music OFF.

*Make sure everything you want on your device is on your computer, or you well have to [re-]download that now.*

Then go to your Music, and Delete songs, albums, or artists by side swiping them (and confirming the delete).

Next, you will need your USB cable and Sync "the old fashioned way". xD (I'm obviously kidding about it being old fashioned everyone!!!!!)


Duplicates should be gone now; at least it worked for me! 😝 Let me know if it worked/didn't work for you, or you need me to explain steps more!



Apple should fix this! Maybe a setting - so if we wanted, we could get a notification asking if we want it to sync "right now" or "later" though iCloud, or "manually" (by a USB cable)!


P.S. Go ahead and take my idea Apple Inc., I know it's a good solution! 😀

Feb 2, 2012 12:44 PM in response to ProtonVehiCROSS

I have avoided iCloud so far, because of all the problems that I see on so many Support Community forums. My question, well one of hundreds, is this: do I actually HAVE to sync my iTunes with iCloud? I don't want 20 gigs of music on my iPhone, my iPad, my MacBook Pro, and my iMac. I have created numerous playlists for each device, because I use those devices in different ways. Will I be still able to just sync "the old-fashioned way" and do all my devices from the USB like we always have?

Feb 11, 2012 9:58 AM in response to jkhcollins

I was having the same issue jk with multiple versions some of which would play and some which would not (not all my songs/albums were duplicated). I finally fixed the issue, but to be perfectly honest I am not sure which procedure actually worked so I will tell you what I did. I went through and unchecked all the affected songs/albums in iTunes and then I synced my iPhone with iTunes which removed one of the duplicates (leaving all of the unplayable tracks). I then went in and did the manual swipe across each song/album (note you can delete at the album level as well which is nice for those with a large number of tracks) which allowed me to delete straight from my iPhone. After doing that I had removed all traces of all of the duplicated songs/albums from my iPhone at which point I re-checked those same sons/albums in iTunes and then re-synced with my iPhone. Miracle of miracles it is now working.


If it happens again I plan to take it into the Apple store and have them fix it and will report back to everyone on here. I tried to call about it the other evening when I realized they want me to pay to talk to someone which is ABSOLUTELY ridiculous and unacceptable. An alternative that I might recommend is filing a complaint with your credit card company for the card you used to purchase songs through iTunes since the "product" is faulty. That's sure to get Apple's attention when enough people do it.


Okay I have vented enough on here. Good luck with fixing the issue everyone.

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Duplicate songs on iPhone after iCloud download

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