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All replies
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Helpful answers
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Jun 3, 2014 8:18 AM in response to clevercubedby JArtaud,I'm in duplicate today. I pre-ordered the new Peter Murphy a while ago, and a week ago when a song was released, it downloaded twice to my iPhone. Fine, I'll deal with that later. Today, when the album released, all the songs dupicated in itunes on my Mac. My iphone is fine, and the dupicated song is gone.
My problem is reverse of everyone else. My iphone is fine, my computer is in duplicate. Odd, the digital booklet didn't download twice. This started with this preorder. The 5 cds i purchased last week are fine.
I'll try to delete the duplicates later after I back-up. I'm running the current iTunes. Any advice is greatly appreciated.
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Jun 19, 2014 8:29 AM in response to clevercubedby sephjace,Apple needs to get on this. i've got dups of every song (which is around 700 with dups included) and I don't have the space to spare. ive got 2 MB left on my iPhone 5 and Ive having to delete songs that aren't duplicated in order to make room for the stupid updates. my Windows 7 pc iTunes library is perfectly fine.
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Jul 19, 2014 6:26 PM in response to bigjohnstaby JerYurk,This one has the best instructions. Clear, concise and gets the job done. Thanks bigjohnsta!
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Aug 13, 2014 1:18 PM in response to svn1thr3by sugar62,Thank You very much svn1thr3 ! problem solved...
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Sep 8, 2014 5:27 PM in response to jefferypetergoreby J4rockstar,Hiding icloud on 5s didn't do it for me. I turned the first one off under my id and it didn't only showed some of my songs. Nice try!
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Nov 30, 2014 10:35 AM in response to istealthby elc_oo,I had the same problem and called apple support 2 times but did not get anywhere. I deleted all the songs from my Iphone like this: Settings>General>Usage>Manage Storage. Then tap the 'Music' icon and swipe to the right. A delete button will pop up. Tap that delete button and all the songs will be deleted from your Iphone, or have an Icloud icon next to each song. Now you just connect your Iphone to your computer, open up Itunes and your songs should automatically start syncing back onto your device. (If not automatically, just sync manually). This worked for me and now I don't have any double songs anymore. Hope this helps!
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Jan 8, 2015 7:39 AM in response to clevercubedby yancman,To everyone who is having problems with your iPhone/iTunes: You're obviously doing something wrong. Apple products never break and never malfunction. They are the closest thing to perfection this side of heaven. Kb articles only exist to help us poor imperfect customers. If a kb article isn't working for you, you've clearly misread it. Go to the Genius bar where they can fix any problem with a wave of their mighty hand.
That is all.
</sarcasm>
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Feb 27, 2015 8:10 AM in response to bigjohnstaby MD1969,Wow, after a year of these stupid duplicate songs on my iphone 5s, I finally decided to do something about it this morning. I've spent nearly 4 hours reading all the posts (including posts on different forums other than this apple forum), and actually attempted all the different instructions given by all the nice folks, I found one that finally worked!!!! Thank you so much for your input. Not only did it work, but it was downright easy!! After reading your post, I immediately thought, hmmm....that's not going to work. The steps are too easy. But I figured since I've tried all the other ones ( 8 to be exact ), one more wouldn't hurt. Ahhhh, so glad I did. I am beyond grateful to you!! Thank you thank you so much!!
Btw, for anyone who wants to read his easy direction, go to page 8, written by bigjohnsta on 3/28/2014. It really works!!
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Jul 29, 2015 7:07 AM in response to clevercubedby E. Rob,I solved this problem doing the following (sorry if this has already been posted):
1, on my iPhone I turned off iCloud Music Library
2, connected my iPhone to my Mac and through iTunes and removed all music
At this point my iPhone had NO music on it.
3, I then added back the songs from iTunes, copying them via USB
4, Once everything was copied back I turned back iCloud Music Library. This time I was prompted with a message asking whether I'd like to "Merge" or "Replace" the existing songs on my iPhone. I selected "Merge". It took a few minutes to update my phone's music library...
And voila, I had a single copy of every song on my iPhone. Songs I had copied via USB have the little grey icon next to them. Songs that can be streamed via iCloud do not.
Here's the point: I think having existing music and then adding your iCloud library creates a conflict and duplicates songs. You have songs preloaded, and iTunes uploads your complete library to the cloud and then downloads them to your phone, not merging the cloud songs with the existing ones.
So I think that you could probably solve this issues by doing steps 1 and 4 and selecting "merge".
Make sure you're iOS is updated on your iPhone because I have a feeling that the "merge or replace" prompt is a new addition.
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Aug 11, 2015 5:27 AM in response to clevercubedby aidanmonahan1,I clicked manually mange, then I went to the music tab and checked the box and it offered to wipe and re install all the music, so far this has worked for me
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Feb 22, 2016 12:39 PM in response to Kingdaddyby Selkie24,Thank you so much!!! It's been driving me mad, this is a brilliant solution
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Feb 28, 2016 5:55 AM in response to bdv91by zhutchens24,Except that defeats the purpose of paying 25$ a year. Not a real fix
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Mar 22, 2016 3:26 PM in response to bigjohnstaby cyn7117,i have an iphone 6, and this worked for me.
don't have your iphone plugged into a computer.
1. go to settings, general, storage & icloud usage, manage storage, music, edit.
2. go into every album, find the dupes, and tap the red circle on one of them and then hit delete.
3. plugged into itunes on my computer, and have sync only checked songs and videos, then sync.
(this part may be wrong for some, i don't have all my music that's on my computer on my iphone: please backup your music before you do this!)
4. unplug iphone, go back to 1. then at the top it says delete all songs and delete that.
5. did 3. again. probably didn't need to do it until the end but i was messing around.
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Mar 28, 2016 8:55 AM in response to clevercubedby arosequartz,I'm having the exact same problem too! iTunes please fix this!
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May 25, 2016 11:06 AM in response to clevercubedby Maimau,For me it was that my iCloud music was on so it was duplicating my songs so i went to settings , music & i turned off iCloud music library . Hope this helps someone