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Prompting "Are you sure you want to shutdown your computer now?" and konks if idle...

I own a MBP 13" which is 7 months old. I have been having a serious problem for the past four days.

1. Sometimes it konks out during the startup apple logo screen.

2. When logged in it keeps prompting " Are you sure you want to shutdown your system now?" with options "Shutdown, sleep and cancel". Everytime I cancel it reappears when left idle for 5 secs and have to cancel it otherwise it shuts down the system.

I have been talking to the apple support team for the past four days for technical support related to software issues.

I have tried every routine advised including software update and finally reinstalling the OS. It keeps recurring. The support team says it might be a Hardware issue and has asked me to take it to a service center.

I have also run the Apple Harware Test which came out "No problems found!".

I also tried googling the problem online only to find one such thread but sadly without a solution.

http://sonsofsamhorn.net/topic/58629-are-you-sure-you-want-to-shut-down-your-com puter-now-randomly-appearing/

I am leaving to the service center now. Please help!!

MacBook Pro, Mac OS X (10.6.4)

Posted on Jun 10, 2011 9:47 PM

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18 replies

Jan 27, 2014 2:52 PM in response to CNacht

I am going to make anyone else who is having this issue's day. If your attached Apple monitor's power button is trying to turn your computer off (or the brightness buttons are trying to change the brightness), you can disable your Apple monitor's failing buttons by going to the Apple menu/System Preferences/Displays/Options. From this menu you can turn off all of the buttons on your attached Apple display. Based on my experience, I would suspect that most people with Apple displays that have power and brightness buttons are going to have these buttons start to malfunction and go haywire after 2-4 years.

Prompting "Are you sure you want to shutdown your computer now?" and konks if idle...

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