Cracked iPad glass

Warning had my iPad for one month. It was a lovely gift from my family. Fell out of my hands to the floor. Did not take much for the glass to break. I contacted Apple Care. They had me send it to them. Just sent it back saying it was too damaged to repair.Any suggestion for getting it repaired? It still works in fact I used it even with the cracked glass. Diappointed in Apple...I was hoping that they would stand by their product. Also do they offer a cover for the iPad2 that would prevent the glass from breaking?

Posted on Jun 15, 2011 5:05 PM

40 replies

Feb 27, 2012 8:31 PM in response to jaynefromchampaign

But they're trying to promote this for kids and students to use, to take to school as a replacement for text books. Does anyone honestly think that alot of these kids aren't going to end up cracking the glass somehow? If they're going to make a product like this so fragile, than replacements shouldn't be so expensive, especially after you already spend money on all the apps, games, videos, etc. And if you're going to come on a forum where someone's seeking help, than have something postive to say because it can happen to anyone and it could, and probably will happen to you.

Feb 28, 2012 12:58 PM in response to jaynefromchampaign

so what about when you didn't even drop your ipad2. I closed my apple smart cover put it down on my nightstand went to check dinner. I came back picked it up with one hand on the lower right corner didn't even hear the glass crack. Then i sit down open the smart cover, light reflects on the screen there is a crack that arcs from the bottom to the side that outlines the placement of my thumb and the side of my palm as if I tried to snap the lower corner off. Call up Apple they will replace for $319 so how does that work.

gdgmacguy

Level 7

21,891 points

Jun 15, 2011 7:53 PM in response to jaynefromchampaign

I bought a Nissan. Crashed it. Nissan said it was too damaged and not worth repair. Disappointed in Nissan.

Jun 16, 2011 6:34 PM in response to Allan Sampson

On the Apple website they offer smart covers for iPad 2 but no protection cases when you look under accessories.

vazandrew

Level 8

40,834 points

Feb 27, 2012 8:16 PM in response to robolivia

There is no repair, you are getting a replacement for that cost. Any product like this is going to be fragile.

Feb 27, 2012 9:08 PM in response to robolivia

Such a brave keyboard warrior. Low-life ****.

vazandrew

Level 8

40,834 points

Feb 28, 2012 1:36 PM in response to IdrisSeabright

Good call, I had meant to say that. Edited to reflect.

Feb 28, 2012 1:45 PM in response to vazandrew

Which is as good as new, in my opinion (just bought a refurbed MBA and am over the moon about it!)

vazandrew

Level 8

40,834 points

Feb 28, 2012 1:55 PM in response to IdrisSeabright

It seems to be the case, I know a lot of people who have gone that route and had the same feedback.

Sep 19, 2013 1:54 PM in response to rockpaperscissors6663

The same has happened to my 10 year old daughter what have you done about repairing yours what did apple say

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Cracked iPad glass