Apple Mobile Device USB Driver is corrupted or missing

B Noir - Thank you so much for your assistance with this issue. Nine months after you posted your fix to this issue, your response has helped me with a similar problem..after I've spent the better part of 2 days working on it. I followed your instructions step by step and, voila, my iPad is up, running, and happily syncing with iTunes. You have my sincere gratitude!

hi bnoir. i have the exact same problem and i found my usbppl64sys in a folder but i cant open it says the my file is not compatible or i need to choose a program to be able to open. i dont know wat program, can u help me?

Hi b noir!

I followed all yours steps listed before but I can't find the usbaapl64.sys file on the Mobile Drivers! What can I do?, I've tried everything, installed and reinstalled the Itunes but nothing seems to work properly.

Would you please help me?

Thank you very much!

Thanks a lot! It solved my problem.

Just sharing my experience....

Actually my real problem is that I cannot share my internet connection with my desktop although Itunes11.0.1 can still recognize my Iphone. I tried solving it by uninstalling all drivers related to Itunes but it got worse. It did not recognize my IPhone anymore. Fortunately, I got into this page and solved my problem immediately.

Thanks again.

I just wanted to necro this to let you know that you are a godsend. I have been intermittently trying to fix this problem for months, and I've tried EVERYTHING on the Apple support pages. Cheers to you, good sir or ma'am.

If anyone needs the Apple Mobile Device Driver here is one that i have. It works and I got my computer to recognize my ipod touch. Here's the link! http://www.filedropper.com/usbaapl64infamd64neutralca639d07023cb608

I had two devices IPod Shuffle and Nano not being recognised by ITunes. Installed latest version etc etc etc. Checked drivers etc etc very frustrating OS windows older PC

By chance I installed a 3 port USB hub on the un-recognised USB port and problem went away. ITunes see's both devices NOW and it all works normally.

Worth a try if you have followed the above with no result.

B Noir - Thank you for that regedit fix. Changing the pemissions of those files corrects the driver problem and now my iPod is detected perfectly by my iTunes. Thank you!

P.S. Im using Windows 8.1 64bit fully updated (January 2014)

Uninstalled all apple software & itunes, reinstalled itunes and after a few goes my iPhone synced! What a relief! Actually lost my mind over this! I love itunes but apple suck! Had many problems over the last few months!

My laptop is running windows 8 and Itunes will not recongise my iphone or ipad. I have followe instructions etc to fix this, I have gotten to update driver software - apple mobile device usb driver and it has come up with This device cannot stat (code 10) does anyone know how to fix this?

Hi

I had the same problem.I tried reinstalling itunes and most of the solutions provided by most websites none of which have worked.after a lot of searching I found that if you unistall the driver from the device manager and the installing another one from a different source (not by searching for hardware changes),

itunes will finally recognize your device.here's a link to the driver that I used.it's a little old but for me it worked.

http://www.drivermax.com/driver-download/830118/b623dd66f67e5b963e579910300f9bb9 /USB-Apple-Inc-Apple-Mobile-Device-USB-Driver.exe

I had a similar problem when connecting my iPod Classic to my recently upgraded Windows 10 64-bit machine.

Using device manager I was seeing the Apple Mobile Device Driver appearing and disappearing.

While it was there I managed to bring up the properties and noticed that the driver was one dating back from 2013 - this machine started off as a Windows 7 and has been upgraded from 8 to 10.

So Unzipped the latest ITunes installer (12.3.0.44) to a folder, double clicked on the AppleMobileDeviceSupport6464.msi and selected repair.

I now have a USB driver from 18/05/2015, with a version of 6.0.9999.67

Now my iPod Classic syncs with iTunes. Hooray.

Cheers David

The problem with mine wasn't the Apple Mobile Device Driver it was the USB port that I was using. My tower for the computer has two ports. When I switched the USB cable to the other port it worked fine. That could be the problem.

Problem: Error 37 in hardware. Iphone doesn't charge when plugged into USB.

Solution: http://support.apple.com/kb/TS1538 Step number 5 !!

For all guys who are dealing with the problem about AMDS driver, if everything still did not work, you could try it out.

https://discussions.apple.com/thread/4066236?answerId=21893014022#21893014022