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Apple Mobile Device USB Driver is corrupted or missing

it started when i updated the new version of iTunes (10.3) and when i connect my iPhone 4, it doesnt show up on my iTunes. I checked everything and i narrowed it down to Apple Mobile Device USB Driver under Device manager, i looked it up, clicked Properties and it says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". I really dont know what to do with this. I cant connect my iPhone 4 or lets just say iPhones or iPods in general because im having problems with the Apple Mobile Device Software.


BTW, My iPhone and my iPods dont have any problems, they charge.



Thanks for your responses and help! i really appreciate it!


I have a Windows Vista 64 Bit Version

iPhone 4, iOS 4.3.2

Posted on Jun 15, 2011 10:13 PM

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40 replies

Nov 21, 2011 8:18 PM in response to speedhust90

ok so i followed EVERYTHING you people have said, and my ipod will still only load to the connect to itunes logo, it had all of the info erased off of it by accident, and it was jailbroken when it worked, and it still pops up the logo for greenpois0n, and freezes and after like a minute it starts the cycle over again,i tried to un install and re install itunes, and every time it gives me an error of missing software, but i found out that if i open the .exe with 7zip or winrar, i can manualy download the needed software. and after the admin thing and everything else and still it will not work!!! as a side note, eff emm ell. and in the device manager thing in the computer properties, under the usb tab, it says noyhing about apple anything, so if im missing a driver, could someone please give me a link to a download or a walkthrough, thanks 🙂

Mar 11, 2012 1:19 PM in response to b noir

B Noir - Thank you so much for your assistance with this issue. Nine months after you posted your fix to this issue, your response has helped me with a similar problem..after I've spent the better part of 2 days working on it. I followed your instructions step by step and, voila, my iPad is up, running, and happily syncing with iTunes. You have my sincere gratitude!

Jan 14, 2013 2:32 AM in response to speedhust90

Thanks a lot! It solved my problem.


Just sharing my experience....


Actually my real problem is that I cannot share my internet connection with my desktop although Itunes11.0.1 can still recognize my Iphone. I tried solving it by uninstalling all drivers related to Itunes but it got worse. It did not recognize my IPhone anymore. Fortunately, I got into this page and solved my problem immediately.


Thanks again.

Nov 29, 2013 9:40 PM in response to speedhust90

I had two devices IPod Shuffle and Nano not being recognised by ITunes. Installed latest version etc etc etc. Checked drivers etc etc very frustrating OS windows older PC


By chance I installed a 3 port USB hub on the un-recognised USB port and problem went away. ITunes see's both devices NOW and it all works normally.


Worth a try if you have followed the above with no result.

Apple Mobile Device USB Driver is corrupted or missing

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