Level 1

6 points

Apple Mobile Device USB Driver is corrupted or missing

it started when i updated the new version of iTunes (10.3) and when i connect my iPhone 4, it doesnt show up on my iTunes. I checked everything and i narrowed it down to Apple Mobile Device USB Driver under Device manager, i looked it up, clicked Properties and it says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". I really dont know what to do with this. I cant connect my iPhone 4 or lets just say iPhones or iPods in general because im having problems with the Apple Mobile Device Software.

BTW, My iPhone and my iPods dont have any problems, they charge.

Thanks for your responses and help! i really appreciate it!

I have a Windows Vista 64 Bit Version

iPhone 4, iOS 4.3.2

Posted on Jun 15, 2011 10:13 PM

40 replies

b noir

Level 9

72,336 points

Jun 16, 2011 3:18 PM in response to speedhust90

You're seeing it in the "Browse" window of "Update Driver Software" speed?

If so, doubleclick the file.

speedhust90 Author

Level 1

6 points

Jun 16, 2011 3:22 PM in response to b noir

b noir wrote:

You're seeing it in the "Browse" window of "Update Driver Software" speed?

If so, doubleclick the file.

i did, but still the same. it says it may be corrupted or missing (code 39)

speedhust90 Author

Level 1

6 points

Jun 16, 2011 5:57 PM in response to b noir

WHEW!!! i thought that pop up is gonna be up again! HAHA. anyways, the reinstall went through perfect. Should i connect my iPhone now and see if it will appear on iTunes?

b noir

Level 9

72,336 points

Jun 16, 2011 6:01 PM in response to speedhust90

Should i connect my iPhone now and see if it will appear on iTunes?

Yes indeed ... fingers crossed in New Zealand for recognition ...

b noir

Level 9

72,336 points

Jun 16, 2011 6:24 PM in response to speedhust90

🙂 Woohoo indeed! (This one was a serious struggle.) Glad you're up and running again, and many thanks for posting back with your resolution.

aquangel

Level 1

0 points

Nov 24, 2011 12:19 AM in response to b noir

thank you so much!!!!!!!!!!! you saved me 🙂 i lost my sleep trying to figure this thing out and it took me almost an hr to fix it. Thank you

Sjmoore4

Level 1

0 points

Nov 19, 2013 9:12 AM in response to speedhust90

get a mac

Sep 24, 2015 6:02 AM in response to david_on_a_bike

I don't understand your solution. Can you please write something more?

ermiler

Level 1

8 points

Jul 2, 2016 2:43 PM in response to b noir

I've goten up until v. Select Owner Tab

I have one called "CREATIVE OWNER". Should I use that?

tomdao

Level 1

4 points

Sep 5, 2016 11:48 PM in response to speedhust90

32bit

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Apple Mobile Device USB Driver is corrupted or missing