Apple Mobile Device USB Driver is corrupted or missing

Hi yashamax84

No Problem - sorry I was in a rush to go out.

Some of the file names will change if you use a 32 bit version of windows.

1. Disconnect any iPhones | iPods connected via USB
2. Download and install 7 Zip from http://www.7-zip.org/
3. Download the latest iTunes from: http://www.apple.com/uk/itunes/download/
4. Right Click on the downloaded iTunes installer iTunes6464Setup.exe | 7 Zip | Extract to iTunes6464Setup\
5. Browse to the iTunes6464Setup folder and you will find a load of files
6. One of which will be AppleMobileDeviceSupport6464.msi double click on this.
7. You be offered two options Repair or Remove - Select Repair.
8. Let it do it's stuff.
9. When you reconnect your iPhone or iPod it should now connect.

Cheers David

Ack. That one might be the root cause of the driver issue, too.

These aren't easy. But the following instructions are worth a shot:

Do another complete uninstall. Once everything is gone:

a. Launch regedit (Start >> Search Programs and Files >> type Regedit and open the regedit that comes up.)

b. Access the following Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData \S-1-5-18\Co mponents

c. Perform the following actions

i. Right Click on Components Folder

ii. Select Permissions

iii. Select Full Control and Read Permissions options

iv. Select Advanced Button

v. Select Owner Tab

vi. Select to Change Owner to the Administrators

vii. Check the option “Replace owner on subcontainers and objects”

viii. Select OK when prompted that it may not change all.

ix. Select Apply

x. Select Apply again

xi. Exit the Registry Editor

5) Reinstall Itunes

Hello, I am having this same issue, except my apple mobile device usb driver was neverinstalled by apple when I downloaded itunes. I uninstalled and reinstalled from the apple website and it give me the same programs, none of which are the usb driver.

I never see anything about a usb driver for apple. I have completed several actions in these topics to try to get it loaded, but nothing seems to help. I have even attempted to download the workarounds that the other people suggested and nada. Is there anything you could suggest?

Sorry to piggy back on someone else's topic, but I can't seem to get an answer from anyone.

Thank you in advance and even if you can't assist.

I checked everything and i narrowed it down to Apple Mobile Device USB Driver under Device manager, i looked it up, clicked Properties and it says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".

Fingers crossed it's just missing.

I'd start with the Reinstall the Apple Mobile Device Driver section of the For Windows Vista or Windows 7: section of the 3. Verify that the Apple Mobile Device USB Driver is installed section of the following document, and proceed from there:

iOS: Device not recognized in iTunes for Windows

Okay ... I think we'd better try a complete uninstall/reinstall now, speed. For instructions, see:

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

RE:

b noir Jun 16, 2011 12:50 AM Re: Apple Mobile Device USB Driver is corrupted or missing

Re: Apple Mobile Device USB Driver is corrupted or missing in response to speedhust90

(Mutter mutter) error in the document, I think, speed. They're got 64-bit folks looking in a 32-bit location.

Try looking in:

C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers

Can you see your usbaapl64.sys there?

MLundgren.

I found the media device in my driver list. It wasn't using the apple drive but the windows 10 default. I manually updated the driver to the driver folder mentioned in this previous post and everything start working fine for my iPhone 6s. Thank you!

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with third party software.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

(Mutter mutter) error in the document, I think, speed. They're got 64-bit folks looking in a 32-bit location.

Try looking in:

C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers

Can you see your usbaapl64.sys there?

I have been messing with this off and on all day today, and getting really rather ****** about it, and it turns out that that error was screwing me up. I'm a process engineer so I will follow a step action off a bridge, which is what I wound up doing today. Thanks for clarifying this! My iToys are now synching again. Thanks!

I was having the exact same issue with all of our Apple devices, Ipod Nano, Ipod Touch & Ipad 2. I uninstalled ALL Apple software & now all devices are syncing & being recognized perfectly! Thanks!!

ok so i followed EVERYTHING you people have said, and my ipod will still only load to the connect to itunes logo, it had all of the info erased off of it by accident, and it was jailbroken when it worked, and it still pops up the logo for greenpois0n, and freezes and after like a minute it starts the cycle over again,i tried to un install and re install itunes, and every time it gives me an error of missing software, but i found out that if i open the .exe with 7zip or winrar, i can manualy download the needed software. and after the admin thing and everything else and still it will not work!!! as a side note, eff emm ell. and in the device manager thing in the computer properties, under the usb tab, it says noyhing about apple anything, so if im missing a driver, could someone please give me a link to a download or a walkthrough, thanks 🙂