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I am unable to update my apple tv gen2

When I try to update the Apple Tv, I recieve a message saying that the device cannot download the most recent update and that I should try again later. I have also had issues signing in to Netflix, but those issues seem to be unrelated.

AppleTV 2

Posted on Jun 19, 2011 6:47 PM

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305 replies

Jun 21, 2011 3:51 PM in response to ADRoen

Well for the others that are searching out this issue, its good to know it not just me. There are other posts that say they can't update the software. Last night the message for me said it was unavailable, today it attempt the download then gives an unable to update message. I attempted via USB and got the same results. Just need to wait and try again tonight I guess.

Jun 22, 2011 11:17 AM in response to Mutanttaco

After reading countless forum posts that the Apple TV 2 update process has been failing the last few days but working for others, I was getting frustrated. I wanted to update my device for the new Airplay features and I was desperate to try anything.


I am in OHIO and nothing appeared to be working. So I used my Witopia VPN client and connected to another part of the country until I found a spot the servers worked.


If you have the ability, you may want to VPN somewhere and see if you can get things moving again. It worked for me.

Jun 22, 2011 5:33 PM in response to Mutanttaco

I'm having the same problem as everyone else. I bought my apple tv tonight, brought it home, hooked it up and everything was working. I wanted to utilize the mlb.tv feature but needed the update to do so and no luck. Kept getting about half way through the download and then getting error that download was unsuccessful. I called support and they had me use the micro USB to update it through iTunes and still no dice. The update downloads and during install I get a file corrupt error. I think it's pretty unbelievable that this problem has been going on for a few days and has still not be totally resolved. I'm in Florida so I am guessing the east coast is last in getting the corrupt file updated on the file servers for apple. Really not a good way to begin my experience with apple tv.

I am unable to update my apple tv gen2

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