Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am unable to update my apple tv gen2

When I try to update the Apple Tv, I recieve a message saying that the device cannot download the most recent update and that I should try again later. I have also had issues signing in to Netflix, but those issues seem to be unrelated.

AppleTV 2

Posted on Jun 19, 2011 6:47 PM

Reply
305 replies

Jun 19, 2011 8:28 PM in response to griseldafrommodesto

The reason you might not be able to connect to iTunes is because of the fact that you can't do a software update at all and are probably on a much older firmware version. I'm able to access iTunes but I'm assuming that I'm on a newer firmware than you since you JUST purchased the apple tv. Hopefully they get the update server fixed tomorrow... ::fingers crossed::

I am unable to update my apple tv gen2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.