The Final Cut Pro X CRASH Thread

Would recommend not editing files from the desktop (or anywhere on your system drive) if possible. Editing from the hard drive that also holds the OS will cause sluggish performance and even potentially the crash you have been experiencing.

It is possible the media file is corrupt. I run into this problem with FCP 7 from time to time and have to reimport the video.

Hope that helps!

Cheers.

Thanks.

Still crashes, but only in FCPX.

MBP now at apple store to get brain transplant (they think new motherboard)

We'll see. Doea it usually take 3 days to make hardware changes?

Will keep u posted.

BTW diagnostic check passed bit dump report implicates motjboard and graphics board.

Barry

I have 10.6.8 and Just installed FCP X. Plus did the update. It has been crashing all day and now won't open. I ran disk permissions and still won't open...

Haven't figured a solution yet.

-scott

An update:

I booted on a different drive, ran disk Warrior and then Disk Utilities to repair permissions. I then deleted FCP X and redownloaded/installed it.

It still crashed upon open.

What else can be done.

-scott

I've just installed FCPX on my MacBookPro (2.53GHz Intel core duo OSX 10.6.8). It loads up ok, but crashes pretty much as soon as I do anything. I've imported footage that I originally captured with iMovie, and dragged the main clip (about 20 minutes long) into the timeline. When I scroll through the clip (using my Wacom tablet/pen) I get the rotatiing coloured ball and then FCP crashes.

Anything I can do to get it working?

Here's the relevant bits from the last 2 crashes ....

Last crash -

Process: Final Cut Pro [336]

Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro

Identifier: com.apple.FinalCut

Version: 10.0 (179114)

Build Info: ProEditor-179110400~1

App Item ID: 424389933

App External ID: 3491984

Code Type: X86-64 (Native)

Parent Process: launchd [152]

Date/Time: 2011-06-29 00:36:13.980 +0100

OS Version: Mac OS X 10.6.8 (10K540)

Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000129d063f6

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread

0 com.apple.Flexo 0x00000001008ef055 DVFormatReaderCreateFromStream + 2757

1 com.apple.Flexo 0x00000001008ebab4 -[FFMovieInstanceFig _openMovie] + 308

2 com.apple.Flexo 0x00000001008eb60a -[FFMovieInstanceFig initWithURL:] + 106

3 com.apple.Fig.provider 0x00000001173c84df 0x1173bd000 + 46303

4 com.apple.Flexo 0x0000000100743364 -[FFProvider _sourcesMakeIfNil] + 452

5 com.apple.Flexo 0x0000000100742048 -[FFProvider sourceKeys] + 24

6 com.apple.Flexo 0x00000001007434f5 -[FFProvider firstVideoSource] + 53

7 com.apple.Flexo 0x00000001007e7bec -[FFAsset supportsAlphaOverride] + 188

8 com.apple.Flexo 0x00000001007e872b -[FFAsset _fileOverridesDict] + 139

9 com.apple.Flexo 0x00000001007e2ed6 -[FFAsset _appendCacheIdentifierAdditions:] + 38

10 com.apple.Flexo 0x00000001007e7291 -[FFAsset newProvider] + 225

11 com.apple.Flexo 0x0000000100c2fa4f -[FFAssetRef newProvider] + 63

12 com.apple.Flexo 0x0000000100bf145a +[FFMediaSource(FFMediaSourceUtilities) newSourceForMedia:sourceKey:channelMap:] + 58

13 com.apple.Flexo 0x0000000100b4e5fb -[FFAnchoredMediaComponent _newSourceForTime:offset:range:identifier:effectCount:clippedByContainer:] + 107

14 com.apple.Flexo 0x0000000100a113f9 -[FFAnchoredComponent newSourceForTime:offset:range:identifier:effectCount:clippedByContainer:] + 1449

15 com.apple.Flexo 0x0000000100a098dc -[FFAnchoredObject newCompositedSourceForTime:offset:range:identifier:effectCount:clippedByContain er:container:bgSource:bgOffset:bgIdentifier:bgRange:] + 300

16 com.apple.Flexo 0x0000000100a59d2f -[FFVideoSegmenter newSourceForTime:offset:range:identifier:effectCount:angle:toLane:showOnlyObjec ts:clippedByContainer:] + 11935

17 com.apple.Flexo 0x0000000100c6ba55 -[FFAnchoredObjectSegmentedVideoSource _newSegmentSourceAtTime:context:offset:range:streamid:] + 1013

18 com.apple.Flexo 0x0000000100c69aad -[FFAnchoredObjectSegmentedVideoSource newSubRangeMD5InfoForSampleDuration:atTime:context:] + 1213

19 com.apple.Flexo 0x000000010085c555 -[FFThumbnailRequest recalculateImageMD5:] + 1189

20 com.apple.Flexo 0x000000010085b62f -[FFThumbnailRequest imageMD5] + 111

21 com.apple.Flexo 0x0000000100adfbf3 -[FFFilmstripCell updateIfNeeded] + 611

22 com.apple.Flexo 0x0000000100adf640 -[FFFilmstripCell layer] + 1360

23 com.apple.Flexo 0x0000000100adbd46 -[FFFilmstrip _addThumbnailLayers] + 902

24 com.apple.Flexo 0x0000000100adaaf3 -[FFFilmstrip layer] + 275

25 com.apple.Flexo 0x0000000100aee16c -[FFOrganizerFilmstripChunk layer] + 620

26 com.apple.Flexo 0x0000000100ae4aef -[FFOrganizerFilmstripViewLayout addChunksToLayer:forVisibleRect:] + 1071

27 com.apple.Flexo 0x0000000100a6d342 -[FFOrganizerFilmstripView _reflowChunks] + 2194

28 com.apple.Flexo 0x0000000100a5fbd9 -[FFOrganizerFilmstripView reloadData] + 169

29 com.apple.Flexo 0x00000001009648b1 ExecuteProcrastinated + 193

30 libSystem.B.dylib 0x00007fff880fe8d2 _dispatch_queue_drain + 251

31 libSystem.B.dylib 0x00007fff880ff17f _dispatch_queue_serial_drain_till_empty + 9

32 libSystem.B.dylib 0x00007fff88131f1c _dispatch_main_queue_callback_4CF + 37

33 com.apple.CoreFoundation 0x00007fff85d9a0c8 __CFRunLoopRun + 3640

34 com.apple.CoreFoundation 0x00007fff85d98dbf CFRunLoopRunSpecific + 575

35 com.apple.HIToolbox 0x00007fff83dfb7ee RunCurrentEventLoopInMode + 333

36 com.apple.HIToolbox 0x00007fff83dfb5f3 ReceiveNextEventCommon + 310

37 com.apple.HIToolbox 0x00007fff83dfb4ac BlockUntilNextEventMatchingListInMode + 59

38 com.apple.AppKit 0x00007fff8537aeb2 _DPSNextEvent + 708

39 com.apple.AppKit 0x00007fff8537a801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155

40 com.apple.AppKit 0x00007fff8534068f -[NSApplication run] + 395

41 com.apple.prokit 0x00000001002fa04b NSProApplicationMain + 267

42 com.apple.FinalCut 0x0000000100002138 start + 52

A previous crash:

Thread 6 Crashed: BGTask: FFThumbnailRequestManager Dispatch queue: com.apple.root.default-priority

0 com.apple.Flexo 0x00000001008ef055 DVFormatReaderCreateFromStream + 2757

1 com.apple.Flexo 0x00000001008ebab4 -[FFMovieInstanceFig _openMovie] + 308

2 com.apple.Flexo 0x00000001008eb60a -[FFMovieInstanceFig initWithURL:] + 106

3 com.apple.Fig.provider 0x00000001173c84df 0x1173bd000 + 46303

4 com.apple.Flexo 0x0000000100743364 -[FFProvider _sourcesMakeIfNil] + 452

5 com.apple.Flexo 0x0000000100742048 -[FFProvider sourceKeys] + 24

6 com.apple.Flexo 0x00000001007434f5 -[FFProvider firstVideoSource] + 53

7 com.apple.Flexo 0x00000001007e7bec -[FFAsset supportsAlphaOverride] + 188

8 com.apple.Flexo 0x00000001007e872b -[FFAsset _fileOverridesDict] + 139

9 com.apple.Flexo 0x00000001007e2ed6 -[FFAsset _appendCacheIdentifierAdditions:] + 38

10 com.apple.Flexo 0x00000001007e7291 -[FFAsset newProvider] + 225

11 com.apple.Flexo 0x0000000100c2fa4f -[FFAssetRef newProvider] + 63

12 com.apple.Flexo 0x0000000100bf145a +[FFMediaSource(FFMediaSourceUtilities) newSourceForMedia:sourceKey:channelMap:] + 58

13 com.apple.Flexo 0x0000000100b4e5fb -[FFAnchoredMediaComponent _newSourceForTime:offset:range:identifier:effectCount:clippedByContainer:] + 107

14 com.apple.Flexo 0x0000000100a113f9 -[FFAnchoredComponent newSourceForTime:offset:range:identifier:effectCount:clippedByContainer:] + 1449

15 com.apple.Flexo 0x0000000100a098dc -[FFAnchoredObject newCompositedSourceForTime:offset:range:identifier:effectCount:clippedByContain er:container:bgSource:bgOffset:bgIdentifier:bgRange:] + 300

16 com.apple.Flexo 0x0000000100a59d2f -[FFVideoSegmenter newSourceForTime:offset:range:identifier:effectCount:angle:toLane:showOnlyObjec ts:clippedByContainer:] + 11935

17 com.apple.Flexo 0x0000000100c6ba55 -[FFAnchoredObjectSegmentedVideoSource _newSegmentSourceAtTime:context:offset:range:streamid:] + 1013

18 com.apple.Flexo 0x0000000100c69aad -[FFAnchoredObjectSegmentedVideoSource newSubRangeMD5InfoForSampleDuration:atTime:context:] + 1213

19 com.apple.Flexo 0x000000010076f18f -[FFStreamVideo thumbnailMD5:sampleOffset:atTime:context:] + 223

20 com.apple.Flexo 0x0000000100770f46 -[FFStreamVideo newSquaredFlattenedImageAtTime:quality:temporalQuality:bypassSegmentStore:retur nImageMD5:] + 1398

21 com.apple.Flexo 0x000000010076dfd5 -[FFStreamVideo newCGThumbnailAtTime:temporalQuality:returnImageMD5:] + 69

22 com.apple.Flexo 0x0000000100bc0f73 -[FFThumbnailRequestManager _backgroundTask:onTask:] + 3459

23 com.apple.Flexo 0x0000000100839fdb -[FFBackgroundTask main] + 331

24 com.apple.Foundation 0x00007fff876bcec0 -[__NSOperationInternal start] + 681

25 com.apple.Foundation 0x00007fff8779ac59 ____NSOQSchedule_block_invoke_2 + 129

26 libSystem.B.dylib 0x00007fff8811fd64 _dispatch_call_block_and_release + 15

27 libSystem.B.dylib 0x00007fff880fe2d1 _dispatch_worker_thread2 + 239

28 libSystem.B.dylib 0x00007fff880fdc08 _pthread_wqthread + 353

29 libSystem.B.dylib 0x00007fff880fdaa5 start_wqthread + 13

Thanks all for telling your stories.

As you know I've had this crash problem starting when I loaded FCPX.

I took my MBP to the apple store and they "diagnosed" a problem with my motherboard.

I received it back today complete with a new MB replaced under warranty and I now have NO crash problem.

(AVCHD with AC3 still doesn't work but we're making progress.)

Seems to me that FCPX exercises some function or time sensitive operation that might have been marginal on some MB/Graphics boards. I had no similar crashes before FCPX and no crashes after it was installed if I didn't try to run FCPX.

Perhaps the new MB contains a Engineering Change (EC) which is necessary!!

I was lucky" since i was still under warranty.

I would hope Apple would honour this change/replacement even if the MBP is out of warranty because there is no way it could have been identified with any earlier software.

For those with similar crashes, and out of warranty machines, (and similar problems) insist on a No Charge correction.

Please let me know how it goes.

My MBP was purchased in February 2011 and now is one level from the current model.

Good Luck

please see my experience above.

update, i have 4 drives:

2 - drobos

1 Lacie 1TB

1 Voyager toaster with a 300gb seagate in it

I disconnected all those drives via firewire and FCP worked.

The problem is my projects are on the Voyager.

I attached all those drives and FCPx crashed right away.

I then tried connecting my Voyager and FCPx crashed

So, I tried those other 3 drives and so far FCP has not crashed.

Now I have to copy the projects over to another drive and see if it continues to work.

-scott

I am really frustrated at the amount of crashes I keep having. Difficult to replicate but often it seams around editing stills, putting Ken Burns effects on etc. I have a crash about every 20 mins. Also, I have to keep checking the 'undo' function is avaliable as if it is not it appears that the saving is also disabled. I have to keep restarting and I lost LOADS of work, about 30 mins of hard multi cam switching. I am shocked apple can release a product that is so full of bugs it is unusable, regardless of what might be thought of the program itself. Poor show Apple.

Scott - are you able to import a video straight onto Drobo? I am using canon hv40 (tape) camcorder and when I try to import video straight to drobo, the import fails gicing error "dropped too many frames". I don't get this error when I import the video to my internal hard drive on imac. Drobo is connected via firewire.

Any thoughts?

Drobos are slow, at least the smaller 4 bay ones. I use them more for archiving. Anything active runs off of a non-drobo. Sometimes if you unplug your drobo wait a few seconds and plug it back in, it resets it and it will speed up. FYI.

-scott

Update..

I disabled the Voyager toaster drive. It didn't matter what drive I put in it, FCPx still crashed when it was mounted.

I then copied the FCPx events and project folder from the Voyager to another Lacie drive.

It now opens, though it crashes when it begins to load the new project I worked on yesterday.

Any thoughts? I wonder if a clean install of my computer will help. Not thrilled about spending the day on backing up, reformating and reinstalling everything.

Ideas?

I'm using a Macbook Pro 2.66 with 8gb RAM.

-Scott

Here's what I've discovered so far ..

FCPX doesn't seem to like either of my external drives when accessing existing video. That's a G-drive and. Western digital (both purchased from the Apple Store). I tried connecting a drive to the FW800 port on my macbookpro, and also via a FireWire card.

If I copy the iMovie imported video to my internal drive FCPX still crashes when I try and load it.

So I reimported the video from camera using FCPX, and so far it seems to be working ok.

I also copied over some .mov files to my internal drive, and imported them. That seems ok so far.

Next is to try copying the newly imported project to an external drive and see if FCPX still baulks. I suspect that's going to be a yes.

So the result so far seems to be that, at least on my mbp, FCPX doesn't like working with external drives. Not good.

David

I have encountered a similar issue with the result that I can no longer launch FCPX. My problems began when I attempted to import my IMovie Event Library which consists of a bunch of DV material, which is stored on my internal drive.

Running the import caused the application to die a death. Relaunching it and deleting the event from the library seemed to stabilise FCPX, so I attempted something else: I tried dragging a clip from the iMovie library direct from Finder, which is when all **** broke loose. Now I cannot open the application at all. It crashes each and every time. Not a happy bunny 😟

Simon

Hi wildsnaps,

I had the same. Solution is to delete the Final Cut Pro Events and eventually Projects in the Finder (users/movies/). Then the App will open again.

I had no success importing dv material from my iMovie Library in any way. I first had to export the original dv material with MPEG Streamclip (free) as Quicktime Movie/Apple DVCPRO.

Hope that helps