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Level 1

11 points

Clam Down...Apple says missing features coming soon.

I am sorry that all the "pros" are over reacting to the release of FCPX. Instead of being civil they have been quite rude and dumb. If all you guys clam down a second and read the news you would know that almost every single missing pro feature for FCPX will become availible via update rather soon. Apple and several news outlets have made this very clear. SDI, EDL, XML. All those features are coming very soon. Maybe they should not have released it so soon, for that they might deserve a bit of scorn, but the stuid ranting needs to stop. You people are supposed to be professionals and you are acting like children.

Complain away as much as you want. Demand the features we need. But try doing so in a way that doesn't make you come off looking like and a@@.

Mac Pro 8 Core 2.226ghz 16GB Ram ATI 4870HD, Mac OS X (10.6.1)

Posted on Jun 21, 2011 11:43 AM

341 replies

Jun 23, 2011 1:25 PM in response to Xcit

Ha, was just about to post this! Remember what Apple used to be?

http://www.youtube.com/watch?v=R706isyDrqI

Xcit

Level 1

0 points

Jun 23, 2011 1:26 PM in response to bxy

bxy wrote:

I agree... I just find it disingenious to call the product Final Cut Pro X.

When I started a topic with that title I got kicked bigtime. Sad they can't cope criticism.

Jun 23, 2011 1:30 PM in response to Xcit

Is this not the "Apple Support Community"? Why are we getting blocked when we feel like we (Pros) are not being supported?

Jun 23, 2011 1:31 PM in response to KyleGentz

i know. get everyone to rate it one star, we are helping people make an informed decision. that is support

Jun 23, 2011 1:33 PM in response to KyleGentz

i didn't even ask people to rate it 1 star. i just said everyone should rate it. that's crowd sourcing

Jun 23, 2011 1:33 PM in response to neilk2350

I rated it 1 star, but for some reason it is defaulted to hit 4 stars! ***?!

Jun 23, 2011 1:35 PM in response to neilk2350

I would agree, but I feel since this is such an outcry for help with the pro community, the stars won't make much difference, they know we are upset and the ball is in their court. If they do nothing they will lose accounts.

Jun 23, 2011 1:39 PM in response to NightNinjaPDX

really? can you edit it? 4 stars it isn't

Xcit

Level 1

0 points

Jun 23, 2011 1:57 PM in response to neilk2350

Neil I don't think that's necessary anymore.

Greetings from iTunes Store Support. My name is Hareesh and I am glad to assist you today.

I apologize for the delay in our response which is due to unexpected large volume of requests.

I am sorry to hear that the application you purchased is not functioning as expected. I certainly understand how eager you are to get this issue resolved.

Jun 23, 2011 2:02 PM in response to Xcit

I want my money back! How do I contact them about this? Is there an email?

tnk

Level 1

0 points

Jun 23, 2011 2:04 PM in response to LukeW

IS there any reason for Apple to continue making the MacPro towers? With the real Final Cut gone and Steve Jobs giving the makers of Photoshop the bird, why bother with a pro-level system?

If he really wants Macs to just be a consumer level entertainment system that lets you cut little Timmy's birthday party video and check your email, he should stop bothering appealing to Pros in any capacity and focus on the MiniMac.

Xcit

Level 1

0 points

Jun 23, 2011 2:08 PM in response to KyleGentz

KyleGentz wrote:

I want my money back! How do I contact them about this? Is there an email?

msmac@apple.com and don't forget to add your order nr.

Jun 23, 2011 2:09 PM in response to Xcit

Thanks!

Jun 23, 2011 2:10 PM in response to KyleGentz

i got my money back. there is a link on one of the forums. but just go to the app store and they usually get back with a refund if you give them a reason (no xml import)

Jun 23, 2011 2:16 PM in response to neilk2350

Email sent, I said no "Pro App Support"

Im sure they get the picture.

But ill buy it if they fix everything.

Clam Down...Apple says missing features coming soon.