Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

APPLE - GIVE US OUR MONEY BACK!!!!!

This is not a Final Cut Pro piece of editing software.


This is iMovie with some enhanced features, hence the ability to import older iMovie projects,

but not Final Cut Pro projects.


I HAVE SPENT THE ENTIRE DAY BEING BOUNCED AROUND FROM THE APP STORE PEOPLE,

TO THE ITUNES PEOPLE TO THE FINAL CUT PEOPLE.


Each time they tell me another department handles what I need to have done.


When you misrepresent a product as poorly as this, people will not stand for it.


This is a joke of a "pro" app and Apple should stand up and take the punch to the stomach.


Apple you built your rep on making great products, maybe this one made sense somewhere in the

test labs, but in real life it leaves millions of professional editors who rely on FCP everyday to make a

living.


Take FCP 7, add in 64bit and I'll give you $300. Keep everything else the same for all I care, but this

app (FCPX) is completely useless for any form of professional editing.

Posted on Jun 21, 2011 6:02 PM

Reply
247 replies

Jun 22, 2011 12:43 AM in response to Dan Hyman

I'm a little bit Upset too...but I think as all the great change, peoples have to make some effort in the same way...sometimes it's difficult because you've got a lot of "reflex"....


This is some points I dont understand :

- why cant we import some video format like mpg2 for exemple...

- why cant we open older project from FCP...

- why cant we used some plug ins like "Looks" from Red Giant ?...

Jun 22, 2011 3:26 AM in response to Dan Hyman

Dan Hyman wrote:


This is not a Final Cut Pro piece of editing software.


This is iMovie with some enhanced features, hence the ability to import older iMovie projects,

but not Final Cut Pro projects.


I HAVE SPENT THE ENTIRE DAY BEING BOUNCED AROUND FROM THE APP STORE PEOPLE,

TO THE ITUNES PEOPLE TO THE FINAL CUT PEOPLE.


Each time they tell me another department handles what I need to have done.


When you misrepresent a product as poorly as this, people will not stand for it.


This is a joke of a "pro" app and Apple should stand up and take the punch to the stomach.


Apple you built your rep on making great products, maybe this one made sense somewhere in the

test labs, but in real life it leaves millions of professional editors who rely on FCP everyday to make a

living.


Take FCP 7, add in 64bit and I'll give you $300. Keep everything else the same for all I care, but this

app (FCPX) is completely useless for any form of professional editing.

+1

Jun 22, 2011 4:26 AM in response to chandlermakesmovies

Who has had a word back from Apple support about your demands for a refund?

I have not and its 16 hours later!


I also wonder if Apple came out and applogized for this debacle? I know I would send out a press release immediately if I were Steve Jobs and offer refunds and promise to improve.

By keeping quiet they make us only more angree/dissapointed/upset and they become the laughing stock in NLE world. *I bet Adobe and Avid are sitting on the side lines laughing.

Jun 22, 2011 7:52 AM in response to Dan Hyman

Here's what this whole post is about:


Apple said "We're rebuilding Final Cut from the ground up." They needed to rebuild it in 64-bit architecture and if they'd tried to actually rebuild FINAL CUT like that, it would've taken forever and wasn't cost effective. So instead, they used a piece of pre-exising software to save time and money. They started with imovie as the base, then built the new "Final Cut" from that, basically adding "pro" features to the software.


This software should be called "iMovie Pro", not Final Cut. I'm upset, like this individual, because things like this can put my job at stake. I've been a Final Cut Pro editor for 8 years and am Sr Editor of an advertising agency where in the last 5 years have built 7 edit bays, all based on Final Cut. This is a huge slap in the face to professional users like myself. This is a watered down piece of crap.


Here's the other thing that should tell you how watered down it is, the price. Final Cut's been $1200 for years. The new "Final Cut" is $300. What? Really? A $900 price drop? Yeah, this is an UPGRADE... NOT!


Final thoughts... Final Cut doesn't make money for Apple like it used to. Does Apple not realize that Final Cut systems are more abundant and in use and production houses than Avid? That it's become the editing standard around the world in many, many facilities? I don't know, but what Apple decided is to DROP it's pro support. The app store, the iPhone and the iPad are where all their money is - why would they continue supporting something that isn't bringing them any?

Jun 22, 2011 8:47 AM in response to Dan Hyman

I would like my money back as well. I know it's not going to happen so all I can do is pray and complain and hope that Apple is getting all this down and will make some kind of effort to give us back the features we need. I can live with a new interface, especially since it's dark gray and easier on my eyes when I work for hours on end. But ****, we need some of those features or this software is just going to go unused and I'll be out $300.

Jun 22, 2011 9:36 AM in response to quique

quique,


i'm sorry that you are an amateur and don't understand the paradigm apple is putting onto us working professionals.


For those professionals that work in a professional workflow environment, FCP is not the end-all-be-all of post-production. We have to consider how FCP files can be "handed off" to other post-production systems such as Color correction, Visual FX, CGI, Sound Design. As you can imagine, Apple's non-editing post products, although competitive, are not the best in their field. So it's crucial that we can send files over to ProTools or Flame.


As an amateur/prosumer/student, I can understand your awe of FCPX as a cheap editing solution. But to the professional, Apple has once again closed a professional creative environment making it difficult to assimilate FCPX into current professional post-production workflows.


In the end -- all post-production facilities and professional editorial shops will have to revert to Avid because incorporating FCPX is impossible.


Sadly -- I don't think Apple will revert anything back to FCP7. It is well-known that Apple does not want to continue supporting the FCS brand, and they are happy to kill it.


With Jobs' introduction of iCloud/iOS/Appstore/iTunes, it is very obvious that Apple is pricing and positioning FCPX not to the professional, but to the general consumerist who has no intention of using professional tools.


Welcome to the future of Apple -- soon all your machines will run iOS and you will be editing off of iCloud. Looks like Apple is "Big Brother" and "1984" has come in 2011.


FCP - RIP 2011

Jun 22, 2011 9:42 AM in response to GUSTAV Photography

maybe


1: dunno

2: because not all functions are supported

3: because plugin are not 64bit? Maybe


About this development.

Apple has made us rethink the way we do things many times in the past. Often we only understood what they meant after only some time, to never look back in the old ways. But this is too much. Apple did not realise that by changing this much production studios would have trouble to cope. What about their older clients who want to change a title in a video? Now studios have to keep investing in FCP7 only for the sake of offering service to older projects. That the strangest thing I ever heard.


I was looking to say goodbye to Premiere Pro and was having that problem already. Yet Premiere gave me the option to export to FCP...But with FCPX I wont be able to open those projects too. A shame.

Jun 22, 2011 10:10 AM in response to stevo_chang

First of all don't speak in the name of "us Pros" because not all "Pros" share your feelings on this.

Like I pointed before on the price point you make, when the FCP was first released with a $999 tag people said the same thing: This can not be a Pro application because it doesn't cost $60,000+. And guess what? That nonprofessional software is the one that you praise so much right now and base your business on; which brings me me to the next point: if you base your work on the tool you use instead of the abilities and creativity you have as a Pro I would be afraid to be your client.

Apple is a Hardware company, is not the money they make from the software, is the money they make from hardware to run that software that they're after. If it was for them they would give it away for for free as long as we keep buying the hardware.

And if you think FCPX is not for you, you are free to get Adobe Premire $799, which makes it more Pro, or if you want something really pro you could try some of Autodesk's products for $15,000+ (Now, that really is Pro).

In the meantime I'l stick with FCPX and vanish into oblivion.

Talk to you in ten years in time for the next big shift when you'll probably be defending FCPX from the new monstrosity Apple imposes onto "us Pros".

Jun 22, 2011 10:20 AM in response to quique

Dude, just shut up.


"if you base your work on the tool you use instead of the abilities and creativity you have as a Pro I would be afraid to be your client."


You have no idea what you are talking about. If it's all about the creativity and not the tool then should we expect to see the Foo Fighters record their next CD with Garage band?


Apple has a lot of creative people designing their site; so why don't they just use iWeb?


Would you trust a good mechanic to fix your car with nothing but a pipe wrench?



Tools are important, and bad tools can hinder creativity. If the pros didn't require good tools we wouldn't have spent $1300 on FCS to begin with; we'd have just gone with iMovie. However I think James Cameron made Avatar using iMovie. Or maybe I have my facts mixed up.


Or maybe I'm just and idiot, like you.


Pretty please, with sugar on top...shut your pie hole if you don't know what you are talking about.

APPLE - GIVE US OUR MONEY BACK!!!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.