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FCPX very slow, consistently shows beach ball

I have installed FCPX (as well as Motion 5 and Compressor 4) on 2 of my high-end Mac Pros now; but so far I am having horrendous performance;

Both systems had FCPtudio installed prior, I uninstalled with the FCS_remover. So far so good.

While the new FCPX load fine, once I start doing even simple work, it slows to a crawl; clicking a transition takes 1-2 seconds. I often get beachballs when animation is rendering and or displaying (sometimes 40-50 seconds). I had motion rendering with FCPX open, and literally beach-balled for 2 minutes before getting control back.

This all on macines that ran the previous version with ease, and which are very high end systems: 8 core Xeon (16 virtual cores), 32GB RAM, ATi HD Radeon 5870 card (1GB), Raid 0 drives (fast); and yes, my permissions are repaired. There are no meaningfull errors or issues reported in the logs.


Upgraded to 10.6.8 made no difference. When the slowdowns occurs I can see the whole finder itself - and graphics GUI - slowing down to a crawl as well. All the while neither memory, nor CPUs nor anything else seems even close to being taxed.


I would love some feedback and suggestions.


Thanks!

Dan

Mac Pro, Mac OS X (10.6.7), Nehalem 8 core 2.93, 32GB, ATI 5870

Posted on Jun 24, 2011 12:35 PM

Reply
26 replies

Apr 3, 2012 6:30 AM in response to Pete Thomas

Sorry to hear that. Here's something I discovered that really improved performance (although I still do get crashes).


Previously, I had understood it was okay to keep the project and event on the same external volume. However, I made a backup and mistakenly put it on my internal system drive. My performance improved dramatically, to the point where it is tolerable (although still get hangs and crashes all too frequently.)


So one thing I would recommend is to keep your project on your internal system drive and your event/media on an external (non-system) drive, just like the old days with FCP7.



Oh--and I think from now on I'll be making both proxy and optimized everything to speed the plow.

Apr 3, 2012 1:40 PM in response to sitefire

sitefire wrote:


So one thing I would recommend is to keep your project on your internal system drive and your event/media on an external (non-system) drive, just like the old days with FCP7.



Oh--and I think from now on I'll be making both proxy and optimized everything to speed the plow.


My project is on an internal SSD drive, Event library on second internal (SATA).


My system is an iMac 3.4 GHz i7, 16GB RAM, I don't think I should be getting such slow performance. If I move a clip by 2 seconds, I then have to wait about 90 seconds for rendering and the beachball to go away. Luckily I don't have clients in at the moment.

Apr 3, 2012 3:00 PM in response to Pete Thomas

Well, Pete. Time to crack the manual. During ingest, or at any other time, FCPX provides the option of transcoding your original source media to .MOV flavors the FCPX would prefer to work with (essentially low and high res versions of Apple Pro Red codec). These should definitely improve your performance as it requires less computation on the system:


http://help.apple.com/finalcutpro/mac/10.0.3/#verb8e5f6fd


Note that WHILE your footage is being transcoded, best to walk away as the act of transcoding uses a lot of system resources.


Also, switch your playback prefer to better performance and proxy (once you have created proxies).


http://help.apple.com/finalcutpro/mac/10.0.3/#verb8e60ab7


Hope that helps.

Apr 5, 2012 4:31 AM in response to sitefire

sitefire wrote:


Well, Pete. Time to crack the manual. During ingest, or at any other time, FCPX provides the option of transcoding your original source media to .MOV flavors the FCPX would prefer to work with (essentially low and high res versions of Apple Pro Red codec).



Ah yes, thanks for those links,I did read about that a while back but found it so confusing I forgot about it.


(1) I tried Optimised, and things are a bit better, but it makes some files in the event folder about 100 times larger. I'll obviously need to buy another drive.


What confuses me with this is you choose "Original or Optimised". How do you know which of those ot is using? How do I know I'm getting the best quailty for export?


(2) I tried Proxy. I don't mind the lower quaility in playback as I do get better performance, but the exported file is also very poor quaility. I tried setting preferences back to original or optimised, wait for rendering, but then I get all the beachballs and slowness. When I finally export it is still very low quality. Completely unusable.


I'm at a bit of a loss. It used to work fine, not sure if that was before updating FCPX or Lion or what is causing it to be so slow and almost now.

Apr 5, 2012 6:08 AM in response to Pete Thomas

Pete Thomas wrote:

(1) I tried Optimised, and things are a bit better, but it makes some files in the event folder about 100 times larger. I'll obviously need to buy another drive.


What confuses me with this is you choose "Original or Optimised". How do you know which of those ot is using? How do I know I'm getting the best quailty for export?


(2) I tried Proxy. I don't mind the lower quaility in playback as I do get better performance, but the exported file is also very poor quaility. I tried setting preferences back to original or optimised, wait for rendering, but then I get all the beachballs and slowness. When I finally export it is still very low quality. Completely unusable.




Regarding (1): it is actually quite simple, FCP X will use optimized media if it exists, otherwise it will use original. Remember that it is up to you to decide if and when to create optimized media. As you noticed, it takes a lot of disk space.


Regarding (2): proxy is lower quality, and you were right to try to switch back to optimized before final export. You DON'T have to wait for rendering, though. FCP X will export even without rendering. It should not be very low quality, either way.

Apr 5, 2012 6:21 AM in response to Luis Sequeira1

Luis Sequeira1 wrote:


Regarding (1): it is actually quite simple, FCP X will use optimized media if it exists, otherwise it will use original. Remember that it is up to you to decide if and when to create optimized media. As you noticed, it takes a lot of disk space.


Regarding (2): proxy is lower quality, and you were right to try to switch back to optimized before final export. You DON'T have to wait for rendering, though. FCP X will export even without rendering. It should not be very low quality, either way.


(1) Surely though, if I am working with optimised files, I would then want it to export using the original files, how would I get it to do that? Delete all the optimised files before each time I export?


(2) But the problem is after turning proxy off (ie ticking Optimised in preferences) the xport still exports the low quality. I did some tests and compared:


(a) An export which was done with Optimised/Original = good quality


(b) An export done with proxy = very bad quality (as you would expect)


(c) An export done after Optimised was reticked (and waited for rerendering) = still very bad quality

Apr 10, 2012 4:32 AM in response to Pete Thomas

OK, have done some more testing. In my case it seems all the problems are due to having still images. It makes no difference what format or size.


If I delete all still images form the project, it seems to work fine. as soon as there are still images, proxy or optimized, then it all goes wrong.


Rendering takes forever, it's impossible to view or do any edits while rendering is taking place. e.g just adding a 1 second transition means waiting aboyt a minute for that to render before you can do anything. Moving a clip by two seconds, same thing.


Aftyer a while (e.g. 5 or 10 minutes) the whole app slows down, beachballs, unable to drag clips from browser, unable to move playhead etc.


Trashing prefernces fixes this for a while, but then it happens again ten minutes later.


I've also noticed that FCP crashes if you try to import an iMovie project that has still images.


One thing to try is making a movie from still images using Snapzpro (maybe Photoshop?) and using those as clips instead. A clunky workaround but might be the only way until the bug is fixed.

FCPX very slow, consistently shows beach ball

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