10.4.4 Ruined my computer

[ Edited by Apple Discussions Moderator; Please start a new topic about your technical issue. ]

So, I did the update. It installed like all the other updates I've ever install have, asked for a reboot or shut-down, I choose reboot.

Well, that reboot has yet to happen: the computer makes the chime, the screen comes on, the dark grey apple appears

Oh, more? No more to add. That's when the show ends. It will not progress past the apple. I ran the extended hardware diagnostics and everything checked out properly.

Help.

ibook g4 1.2gz, Mac OS X (10.4.4)

Posted on Jan 13, 2006 10:05 PM

Reply
66 replies

Jan 14, 2006 9:54 AM in response to Sam343242

Boot from the install CD and repair disk and repair permissions.

I had the issues with FW after 10.4.4, as well as failure to sleep and shutdown times of 10-15 minutes.

I finally booted from the CD, ran Disk Utility and repaired the permissions and repaired the disk. It found lots of permissions and also found a few errors in the directories, illegal names or something. It fixed those, rechecked and passed.

I rebooted onto the internal, and everything works like a charm now!

Try this and see what happens.

Jan 14, 2006 12:11 PM in response to primalman

I just installed the 10.4.4 upgrade on my Cube and had the same problem with hanging at the grey apple screen with lots of kernel error text all over it. I went back to my Tiger disks and managed to install it on an external HD which I am now using temporarily (I hope) as my boot disk. I have repaired permissions (fixed a bunch) and the disk (none required) on my 10.4.4 cube system, but it has not fixed the problem. Any other suggestions?

-Noah

Jan 14, 2006 4:47 PM in response to Sam343242

I know it's terrible but it's not likely the update. I've installed 10.4.4 on five systems so far with no problems. Sometimes an update will crash certain spicific computer models but this does not seem to be the case so far either. It sounds like this is an issue of coruption on your systems prior to update that reared it's ugly head upon updating. It may be to late now but having a complete backup on an external hd is an awsome piece of insurance. I have had some problems that I could not resolve without reformating, reinstalling, reupdating, and moving data back onto original drive. Not a fun process, but a heck of a lot better then staring at a gray screen. good luck.
Joel

Jan 14, 2006 6:53 PM in response to Joel.w laptop

I put in the osx install cd and went into disk utilities and tried to "repair" the disk and the permissions.

Repairing the disk went fine: no problems.

Repairing the permissions does not even work. It doesn't even begin: it hangs up: a few minutes after trying a warning pops up telling me the program has basically failed and asking if I would like to quit. I do quit, and I try to repair the permissions again. And it fails again and again...

Thoughts?

Jan 14, 2006 8:13 PM in response to primalman

Back to my original post - I fixed my problem by installing the 10.4.4 Combo package from my external drive - seems the default install package you get with System update isn't the combo, and the combo is necessary to overwrite any corrupted files you may carry into the update to hose your computer. So now everything seems fine - I'm back, baby!

-Noah

Jan 14, 2006 8:45 PM in response to NoahRMay

There are too many assumptions in the advice given.

I do not have some kind of vast working knowledge of OS X.

Ergo:

1.) How do I do the repair from the "internal" boot?
2.) Where do I get this "combo" file and how do I load it in my meta10.4.4 condition given that I do not have an external at my disposal, although I do have a USB jump drive. I suppose if I must I can try to find an external HD, but let's suppose for just one momment that I don't have one.

S

Jan 14, 2006 8:58 PM in response to Sam343242

Hello, Sam. In order to repair permissions, open disc utility on your hard drive and click on "repair permissions." Your hard drive will have more recent information on what you may have installed than what came on the 10.4 disc.

Now, to repair the hard drive, you do boot from the OS install disc.

Regarding the "combo" file, you can find it here:

http://www.apple.com/support/downloads/

Don't load the server combination update--the one you want is down the page. The combination update can sometimes fix corruptions, which is why people frequently choose it rather than the incremental update.

Jan 15, 2006 1:50 AM in response to Sam343242

Hi Sam,

I might be abit late looking at the dates. I had alot of problems installing 10.4.4 which I won't go into.

In my opinion, and what worked without fail for me, was to just simply do a reinstall of your system (Install and Archive NOT clean install, unless you want to lose everything on your system)

Just for the sake of it, simply place your Install Disc in computer and startup holding down the 'C' key (it may take a while), and when screen appears click through following prompts to you reach install options. Again make sure you select the Install and Archive option (cant remember exactly what it says, should come up already ticked as first option anyway) and proceed from there. Will take anything from 45 to 90min. You will need to have the second disc handy for when prompted. The only thing I would say about the second disc is that when you are asked to insert it, in my case it did not automatically eject the first one, so press the key on your keyboard that is the furthest most right at the top above the numbers part of the keyboard (next to the volume keys).

The install and Archive (from my experience) is fantastic, as it leave all your programs, settings etc (including internet access) exactly as they were. You should notice little or no difference except you will have a nice new pristine operating system.

Once you have done this, don't worry about manual downloads etc, just go straight to software update (click apple button, top left of screen, and select software update) and go for it. I doubt you will too many problems after updating to 10.4.4 once you have done this (again from my experience of it),
but if you don't want to install 10.4.4, then simply untick it from selection.

If you choose not to install 10.4.4, then once all other updates are done, you may want to do a manual search and download of 10.4.3 combo, as this has some updates that your original discs won't have.

Again, don't know if you have already solved this, but may be of some assiatance.

Timberman 🙂 🙂

Jan 15, 2006 2:22 AM in response to Sam343242

I'm languishing with this same problem and have tried the myriad solutions folks have offered here (booting from install disc, repairing disk and permissions; fsck) to no avail.

Unfortunately I only have 1G of free space on my HD so i can't even do an Archive Install! Is there any way I can get to my HD contents so that I can clear some space in order to do this?

I am at my wits end and would really appreciate some help. I don't have an external drive and unfortunately cannot afford one being a student, so sadly that is not an option.

I can't get past the grey apple screen or even boot in Safe mode. Disk Utility has repaired all the disk and permission problems it could find and is now seemingly clear of errors.

Help?

G4 iBook Mac OS X (10.4)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

10.4.4 Ruined my computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.