Safari won't let me open the bill pay section of my bank

I have tried to pay bills on line with two different banks. Neither one will allow me to open the 'BILL PAY' tab so I can do that. This just recently happened. I have been paying bills this way for over a year. Neither bank knows what the problem is.


Apple suggests I reset Safari...I am timid to do this cause i know it will erase stuff I think I need??!!!


Any thoughts?

iMac, Mac OS X (10.6.8)

Posted on Jun 30, 2011 2:04 PM

Reply
18 replies

Jul 30, 2012 6:14 PM in response to stewardess

It's usually the site's webmaster who designs their website and writes the code as to how it can be accessed.


I prefer Firefox for everyday use; however, there are two sites where I have to use Safari because I am unable to pay my bill with FF there. There used to be one site that actually told me that the only browser it supports is Internet Explorer - when I said I can't use it because I have a Mac, they told me to get rid of it and buy a Windows machine. I moved my account instead (it was a bank).

Jul 30, 2012 7:31 PM in response to stewardess

This is similar to another problem I had after a firefox or safari update. I'm sorry i don't remember which one because i use both browsers because different websites appear. I could get to my credit union's website and into my accounts but it would not let me open the bill payment section. The Credit Union Help line suggested that I unblock pop-ups. That worked immediately. Whether this had been a common problem or not, I don't know. That might be something you can try if you can get to other sections of your credit union's website.

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Safari won't let me open the bill pay section of my bank

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