10.6.8 latency issues with ZOOM R16

I also have the same problem. When not recording, just mixing, and such, everything works fine, but even 1 channel recording has the latency, and noise problems in Live. I even tried Garageband just to test the driver, and it also had the problem. Anyway, I am going to write to both Apple, and Zoom, just to tell them, this is a major issue, and should be fixed quickly.

By the way, any experiencies with this issue on Lion?

According to what I know, the Zoom R16 doesn't support 64 bits and Lion doesn't support 32 bits.

I had a Tascam FW 1082 and it stopped working as soon as I upgrated to Lion.

In terms of Lion itself, besides music producton, it lasted only 4 days on my Mac Pro. It made it very slow (i have an early 2008). I went back to Snow Leopard.

I've just checked the R16 64bit compatibity, and the official website (http://www.zoom.co.jp/english/support/faq/r16.php) states that it supports 64bit, and Snow Leopard. Sadly, there's no option at the driver download page to get the 32 or 64 bit version (as at Windows drivers), therefore it seems that the Macintosh driver is both 32 and 64 bit, and still not working.

It's confusing, check this: http://www.zoom.co.jp/products/r16/spec/

Now I really have to write to them..

I just did, but let's add some pressure.

Hello people, this is the answer I've got from Greg Orrigo, the representative of Zoom in North America:

Dani,

We're aware of the problem and have notified Zoom. So far it has

only been reported with users with OS X 10.6.8. Other Zoom recorders have

also had some compatibility issues, as well as audio equipment from other

manufacturers. We're looking to have the issue resolved via new driver, or

OS X update.

Be sure to always download the latest system updates for your Macintosh,

and keep an eye out for firmware/driver updates on Zoom's website at

www.zoom.co.jp. We apologize for any inconvenience while we are currently

working on a solution.

Please feel free to get back to me with any additional questions or

concerns. I'm here to help!

Thank you,

Greg Orrigo

800.372.6766

www.samsontech.com

So, cross our fingers, and wait..

This is for everyone in this Q/A forum. I am having the same issues and finally decided to just try another DAW. Cubase was abnoxious so I figured that GarageBand might work better and it is compatible with Logic. Worked great for me. I recorded my tracks directly into GarageBand and now here is the trick after you get it in there:

1: Plug in the Zoom (USB). Open GarageBand, create a new session "Instruments", and then create 8 tracks.

2: In the Track info pane, assign each real instrument track to a different input channel accordingly (Track 1, 2, etc...) You should see "Stereo 1/2 input microphone" already selcted and will need to change that to a mono track 1, 2, 3 and so forth.

3: Go to Preferences, Audio/MIDI, and make sure your input/output reflect "Zoom R 16".

4: In Preferences go to "Advanced" setting and make sure the following are selected: Real Tracks (8), "Automatic" for the next 2 dropdowns, "Auto Normalize" is checked, and under Audio Resolution "Better" is selected.

5: Record enable all your tracks and begin recording - making sure there is no clipping of course.

6: Once you are done save your session where you can easily find it, desktop worked for me, and close GarageBand.

7: Open up Logic, empty session.

8: Under file select "Open"

9: Find your GarageBand session you saved earlier and open it.

10: You'll see the name of the project already provided, make sure you check the "Copy external audio files to project folder" and "Copy EXS instruments to project folder", then select "Save". The newly created session should have all 8 of your audio files and now you can plug and play with them in logic.

I know it's a pain, but at least you can get a recording down and use Logic for your mixing. Just a heads up though, I'm using Logic 9 and I haven't updated GarageBand since last month or so, but it's worth a try until Zoom gets things figured out.

Let me know if it works out.

-Peace

Hey Dudes

For what its worth, I'm getting the exact same problem with the fabulous Zoom R-24, using it as my audio interface with Logic Pro 9, Mac Pro, and 10.6.8. I guess all the "Mac/Zoom" users out there can do is continue to lobby until Mac and/or Zoom release a fix for this bug.

Lets give em **** via email, forums etc until they fix it.

Roget67

I also downgraded, but brought it up to 10.6.7. I got some crackling, too. But when I reduced the input signal from the board to my laptop, the crackling stopped.

Thank goodness! I hope they fix this.

Thanks for the hint. I'll try it myself.

I sent Zoom an email about a week ago echoing the previous from others and I received a reply today. See below:

Thank you for your inquiry.

The driver for the R16 is not compatible with recent Mac OSX (10.6.8 or later) yet. So, we are taking measures against this matter and we are programming the new driver at the moment. When we release the new one, we will notify you via email.

Thank you for your patience.

Sincerely yours,
ZOOM Corporation <<

https://public.me.com/lx93

There we go! The driver is of version 1.3.2 for both Zoom R16 and Zoom R24 compatible with MAC OS X 10.6.8 and LION :-) Enjoy!