10.6.8 latency issues with ZOOM R16

Yup, that is the Zomm's firmware.

I think this would finally help to find a solution.

I just got this email from Zoom:

Dear Dani,

Hi again.

We were able to reproduce your similar issue. Then, we were able to get the log that occurs with issue. Maybe we will provide to you complete driver in the near future.

Thank you for your cooperation.

Sincerely yours,

ZOOM CORPORATION

There's a new(?) 1.3 driver at Zoom's official page! I was using the unofficial driver, they were sending out, and it worked, well.. OK. But I could hardly turn the device off (on antually when on USB), wihtout a complete crash of Lion. I have unintalled the old diver, tried to install the new official 1.3, but i can't! When I install it, i can't actually press the install icon, after choosing the drive. It's opaque, and not-clickable. Anyone had this issue, and has a solution?

Much thanks!

the 1.3 is the very old version from july 2010 - nothing new about that... The reason it says "new" on the website is because even the website's out of date... still no new driver released (the 1.3 version was to make it compatible with the R24)

I've recently had an exchange with ZOOM via email:

My inquiry:

Many Mac OS X users who own Zoom R16 units have waited nearly 7 months

now for a new working driver. I am running OS X Leopard 10.5, and have

software upgrade options I can't take because they will render the R16

minimally useable at best. The R16 is a great piece of hardware, and

it disappoints me to have to see so many owners out there unable to

use it.

Here are some of these users:

https://discussions.apple.com/thread/3152729?start=60&tstart=0

http://zoomforum.us/viewtopic.php?f=17&t=16854

Please answer me honestly if this problem will be resolved, and, if

so, are the R16 owners running OS X going to have to face this same

problem again before they know it?

I soon will have to look for reliability elsewhere. I don't intend

this in a nasty way, though I am rather disappointed. I would simply

like to know the truth so I can make the proper arrangements.

Thank you.

Their response:

Dear Sir,

Thank you for your inquiry.

We are improving the audio driver of the R24 adapting the MAC OS 10.7 Lion. However, we can provide latest beta driver immediately. Please try to use. We will upload to our website official audio driver pretty soon.

We appreciate your cooperation in advance.

Sincerely yours,

ZOOM CORPORATION

===================

I have the Beta driver they sent me, though, as of now, I won't be testing it; I don't feel like going through the reinstallation process twice again.

If any of you would like to try it, private message me with your email address and I'll send it your way. Remember that it is a Beta driver. Don't go into testing it expecting it to work flawlessly.

For what it's worth, the filename is "ZOOM R16_R24Driver beta 2011-12-22"

Finally the driver has been officially updated!!!

http://www.zoom.co.jp/downloads/r16/software/

it took long but it's finally there.

Has everyone got all their problems solved?

The latency is okay

but I still have digital noises.

Nope. In fact, everything worked fine until I... moved to the new appartment! Really don't know what else to mention. Just before the move I upgraded to 1.21 firmware and 1.4 driver. Then at some point Logic 9.1.7. May be I didn't test it enough becasue of the move...

Anyway. Here's what I have and what partially solves it. May be someone will have a clue of what to do...

Mac Pro (latest 4 core). 10.6.8. Logic 9.1.7. Zoom R16 with 1.21 firmware and 1.4 driver. If you open up a project and play anything, usually it's OK. If you try to record anything - all **** breaks loose. Clicks, latecny, hangups. If I immediately stop the recording, open up sysprefs (OS X), go to zoom driver page and switch drop down menu from 44100 to 96K, return to Logic and hit record - everything works OK.

If I add more tracks - the problem returns. Going to sysprefs and switching to 96K (it magicvally returns to 44100 by itself) once again solves the issue untill new audio track is added.

"Use 24 bit recording" ticked in prefs in Logic.

If I open newly recorded projects, they sometime are totally silent untill i go to OS X sysprefs and switch 44100 to 96K again. Then the sound appears. Yet have to test older projects, but at some point I wasn't using "Use 24 bit recording" check-box.

Even with this trcik, after about 30-60 minutes of work (sometimes a bit more) lags appear again. Only changing buffer size in logic's prefs can deal with the problem for a little time...

So definitely the problem has something to do with memory (during operation of Logic some leaks may occur which perfectly meets 30-60 minutes of operation), and with 24 bit audio/resolution setup. Weird. My setup is no longer usable as a stable and reliable bunch of gear. Several attempts to jam with friends turned out into button/mouse presing nightmare. Was able to record things but with a lot of issues.

P.S.: I've tired firmware re-installs and complete driver wipe/reboot/fix-permissions/re-boot/install driver routine. Same stuff. Will try to switch off "Use 24 bit recording box" and see if it has anything to do with the problem...

Similar issue in Soundtrack Pro. I can get it to work as a control surface, but cannot record audio

please could you/somebody send me the beta driver? i just bought a zoomr16 to replace my alesis firewire interface that had a fualty capacator only to find out this ones faulty too!! im appaulled that Zoom still sell them knowing they don't work!!!