Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Viber activation code

Hi all,


Anyone having problem to enter their phone number to get the activation code from viber?
I'm from Malaysia and i subscribe to a new line which is +60 (country code) and XX-XXXX-XXXX

Since the new number having 10 number, but usually the old only 9 number which make viber failed to send the code to me.

Anyone having solution to this problem?


Thanks in advance!

Posted on Jul 12, 2011 10:18 PM

Reply
92 replies

Dec 17, 2012 8:29 PM in response to ckchoy

Today i installed viber on my ipad and activated it, i installed it on my nokia belle and it asked with the same number which is supposed to be acrivates and it sent another activation code.. And now i tried to open viber from my iPad it asked to verify my number again... Thats weird, do i have to activate everytime i use it?

Dec 19, 2012 1:24 AM in response to xviirus

Hi @xviirus -


At this stage, one Viber number can be assigned with only one device simultaneously. When you try registering to Viber with the same number on a second device, the first device immediately deactivates, and its data (message history, Recents, etc.) is deleted.

What you can do, however, is register your second device with a different number: your home number, an old cellphone number, family's or friends.

In future versions we are planning to add an option to register Viber on multiple devices. Once we have news on that, we'll let you know 🙂

Jan 9, 2013 4:40 PM in response to theViberTeam

Hi... I just upgraded from an iphone 4 to an iphone 5 and gave my old one to my wife.

I just tried installing viber on my new phone and reinstalling it again on the old one for my wife

and i didnt get the codes for either of them and did try the phone call... and same thing...nothing.


I ask a friend who also upgraded and he told me he couldnt do it either...


whats wrong....


please help...any ideas will be appr.


Arles

Panama City, Panama

Jan 10, 2013 12:18 PM in response to ckchoy

I originaly use Viber with my Ipod touch 4G, but today I was testing Viber with a friends phone with my cell numer. When I deactivate it on my friends phone and try to activate it again on my ipod and put the code put the activation code, but viber keeps saying

"Enter the 4-digit code you recieved..."


tried with other friends cell numbers to activate it, got the code, i put the 4 digit code and same problem...


Im using an Ipod touch 4G... like i always have been using...


Tijuana, México

Jan 11, 2013 5:47 AM in response to UrielBodo

@ArlesFC -


Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

In addition, you may try to register to Viber with a different number (for example - your home landline number, a friend's number, etc.), in order to determine whether the problem is specific with your number, or a general one.


@UrielBodo -


Please see my response to ArlesFC, and try the same workaround. Does it help?

Jan 11, 2013 6:13 AM in response to theViberTeam

OK....here is the deal...

i tried using another number ... first i used my landline and it did make the call.. but the code it gave me when

i introduce them it tells me that they are wrong...


then i tried using another number for a different carrier and it send me the code... but the same when i when to introduce it... it said it was the wrong code....


here we have four carriers.... Movistar Cable& Wireless Digicel and Claro.... mine is Claro and the otherone i have

is Cable & Wireless... It did send the code to the cable and wireless... but my wifes is with Movistar and is having

the same issue..



thanks for the follow up and for any ideas you may have..


Arles

Panama City, Panama

Feb 19, 2013 2:09 PM in response to Omar Ghazzawy

Hi @Omar Ghazzawy -


Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options).

In addition, you may try to register to Viber with a different number (for example - your home landline number, a friend's number, etc.), in order to determine whether the problem is specific with your number, or a general one.

Mar 24, 2013 9:28 PM in response to theViberTeam

I've seen messaging about adding multiple devices activation feature in 2011, it's now 2013 and we still don't have it, not a big deal you might say, but not when you swapping 3 devices on various operating systems.. While on ios it's fine, we do have iMessages which works great, but than I would need to continue my conversation on android or windows phone. I would need to re-activate just like on viber competitor whatsapp. Until this could be done those guys like me will stick to Skype and won't force our friends and relatives to get viber :) Hope to see multiple devices support this year!

Viber activation code

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.