Volume Icon remains on screen; volume stuck at 0

@SOUTHOAK

Great tip. Saved me much anguish; I had a sizeable dent near the volume button and it meant the volume control was permanently displayed on the screen.

Tried the knife trick and dent gone, stuck volume button gone.

Thanks.

The knife trick worked for me. I shut down the device and the SLOWLY worked a thin knife I the seam between the metal and the glass. Be careful with the knife, but if you try to gently push out the metal, the dent should push out enough to release the button. Note that you may have to work it a few times since the metal may bend back after you pull out the knife. Don't try to do it the first time as this may crack the glass. The glass is pretty strong but may break if you force it. It took about 5 tries of bending the metal but it finally got pushed out enough to free the button permanently.

Note that this does leave small telltale nicks on the metal so any Apple repair person might mark this as tampering with the unit and void any warranties, so do it at your own risk in case it doesn't work. Mine is out of warranty so i figured I'd

give it a shot. The knife I used was dull too, so be careful. Another, non-bladed metal tool would probably work too - perhaps a thin screwdriver used for electronics or glasses.

This certainly got my son (who dropped the iPad) out of some hot water.

I used my grocery discount card. It is thinner then a credit card and I ran it in the groove until it released the button. I didn't have to worry about scratches.

Thank you so much for your help Southoak. My Ipad2 is now fully functional again!. Using a Swiss Army knife I was able to remove the dent in the middle of the sound button and all is well again. I was contemplating going somewhere to have the screen removed so I could repair it, but it feels so much better to have done it myself. Thanks again.

Justin

The binder clip idea is just brilliant. Didn't really have a dent, but volume button on my IPad2 would only respond in the volume up side, whilst volume down side was stuck. Applied the binder clip trick and solved within seconds. Thanks a lot. Brilliant and simple.

So glad I found this thread. Thanks for sharing your ideas on this problem. Was pretty sad that I dented my ipad on the only little spot exposed with my case. I jammed a pairing knife between the back cover and glass and have fixed the volume control problem I was experiencing. Skill level necessary: basic cooking skills.

This may sound silly, but I had the same problem, but it's now completely fixed. How? I had installed the bluetooth folio keyboard cover backwards. The cover comes with an opening for the volume controls. If you insert the keyboard backwards like I did, you'll not only cover the volume controls, but "pinch" them, causing all sorts of problems.

Make sure your keyboard cover is installed correctly.

SOUTHOAK does it again! I used a paring knife as well. I pressed fairly hard with good backing from a solid table. I couldn't see the dent at first as it was very slight. I had dropped it on a well carpeted floor and it must have hit book that was lying at the side of the bed. Didn't think anything of it. Spent a couple of hours looking around. Also had strange side effect in that trying to adjust the sound when playing back a movie would cause it to jump out of the movie and start recording a new one. Very annoying when trying to troubleshoot the volume. All now behaving well.

WELL DONE SOUTHOAK!! Thanks.

Pater - did you find a solution to your problem with stuck volume - I have exact same symptoms as yours?

In mine it was a software issue possibly relating to a bluetooth keyboard losing contact. I rebooted my ipad* and that made the problem go away.

*hold down on/off and home button until black and Apple logo appears)

hi, not sure if this is in any use to anyone but still. I had the same problem with my iPhone 5C and I simply reset it and the problem went away. (My phone also had no dents or anything and I hadn't dropped it).

if you don't know how you can reset Apple devices by holding down the home and lock buttons at the same time for about 5 seconds.

Bruckron2Jun 20, 2015 12:54 PM

I Started having this problem about a month ago. Went to local Apple Store. Went through the reset step, no help. cleared out a lot of Apps I was not using. Backed up iPad on laptop and went back to store and they cleared it and reloaded IOS and when it restarted the box appeared immediately. They gave me options which consisted of a new iPad. Decided to wait a few days and check around. Shortly thereafter I discovered that by pressing in the middle of the volume control button on the side the box went away. I did not have to do a restart as I had been doing. Decided I could live with that for a while. I continued to do this for a few days and the time between incidents seemed to get longer. About 4 or 5 days ago was the last time the box appeared. Apparently the repeated pressing of the button has cleared some dirt or debris or fixed something someway. But give it a try, it's cheaper than buying new and faster than doing a restart. Good luck.

iPad 2, iOS 8.3

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Perfect! It worked and very easy to do! Thank you so much!

Try hitting the volume button with the handle of a knife with medium force. This worked for me.

It is common knowledge that apple devices like phones and ipads often have failures of their mechanical switches, be it the volume controls, the home button or the on / off button - yet Apple refuse to provide an easy IOS fix for the volume buttons. They know full well the failure rates of the switches.

This is a solution to problems with the ipad or iphone volume switches:

This fix does not involve mechanical repair of the faulty volume up/down switch.

This applies to all devices that use the standard iphone 30 pin dock connector.

1. Get yourself on ebay a 30 pin dock connector extension cable. It will have a male plug on one end and a female plug on the other. This allows you to easily connect the apple device to a external speaker that has its own built in amplifier with volume control.

2. Buy amplified speaker of some sort that is compatible with and has the 30 pin female apple dock plug.

3. Connect the amplified speaker via dock extension cable to the apple device - eg ipad.

The ipad will detect the presence of the external audio device and cut off the normal audio path to the ipad's internal speaker, feeding audio out of the dock port instead.

At the same time it will disable the ipad volume control switches, and prevent the large mute icon appearing on the ipad screen.

You can now use the ipad with any app that produces sound and control the volume with the external audio amplified speaker. The audio level will not be subject to the ipad volume switches so will be stable at what ever level you set with the external audio device volume knob. The volume will generally not be adjustable from within the app unless the app has a volume control feature built into it.

PROBLEM SOLVED. 😁