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Level 1

9 points

Facetime Server Encountered Error

Hello,

Just upgraded my SL to Lion and I am experiencing 2 problems.

1. FaceTime: "Server Encountered An Error Processing Registration. Please Try Again Later."

2. Screensaver Starts in the middle of the work. Tried deleting SystemPreferences.

The Problem #2 started to happen after I upgraded to 10.6.8. I have even discussed this earlier in this forum but that doesn't resolved this issue. I thought maybe an upgrade to Lion will fix this problem but it doesn't.

https://discussions.apple.com/thread/3174770?answerId=15608860022#15608860022

Above link is for the Problem #2 started with my SL after upgrade to 10.6.8.

Is there a fix?

Please help.

MacBook Pro, Mac OS X (10.7)

Posted on Jul 20, 2011 6:59 AM

157 replies

tmariaz Author

Level 1

9 points

Jul 21, 2011 10:20 PM in response to tobias118

Hi Tobias

I already started to tweet..

Chk out and respond to ridzria@twitter

I gave a try at different level, problem persist.

Upgrade from current SL 10.6.8 to lion works on Macbook but no luck with MBP.

Thanks

Jul 21, 2011 10:50 PM in response to tmariaz

The same here, all Lion apps work fine.

Only Facetime messed up.

On my iOS devices it works perfect, imho on my snow leo before LION.

@tmariaz: I saw it on twitter --> Retweeted it

tmariaz Author

Level 1

9 points

Jul 21, 2011 11:24 PM in response to tobias118

Well that is good... people should start to follow and tweet their problems...

I am going to try something else now and see if this is going to work.

follow me on twitter: @ridzria

tmariaz Author

Level 1

9 points

Jul 22, 2011 12:05 AM in response to tmariaz

Just tried this experiment.

1. MB (FT works) [Don't wanted to screw things up]

2. MBP (FT no luck yet)

Both machines are backed up with CCC from SL 10.6.8 and stored in to WD 1TB HDD with 2 Partiitions and each of 500GB. I already upgraded both to Lion. I keep the backup of both that I've made last week in case.

Since my MBP's FT not working but everything else working fine, I made another backup of my lion to another WD 500GB HDD if everything goes wrong, I can have my system where I was.

After all the discussion, maybe a clean installation will help fix the problem.

Experiment 1: [OVERWRITE SL UPGRADE]

I formatted MBP and restored to SL 10.6.8 and tried FT which I have in it works perfectly. And I upgraded to lion now and MBP still face FT problem. Same server connection error.

Experiment 2: [CLEAN INSTALL]

I installed SL accompanied with my MBP and upgraded to 10.6.8 and upgraded to lion and still NO LUCK.

That means for my MBP either upgrade from existing system or clean installation method doesn't fix my problem. So I used my Lion backup and restored my MBP to where it was before this experiment.

Remember Macbook's FT on lion still works and but MBP doesn't. However to make things clear both MBP and MB are in the same network.

Surely I think there is a BUG in it.

C'mon guys. Don't wanted to do a clean installation just for FT. But I still face another problem with my screensaver. That is just another topic.

How is your screensaver behaving? Mine start abruptly in the middle of my work.

gusjc

Level 1

36 points

Jul 22, 2011 12:26 AM in response to tmariaz

Well, that's a bummer.

Regarding the screensaver, that's working fine for me -no unexpected interruptions.

gaialive

Level 1

5 points

Jul 22, 2011 12:32 AM in response to tmariaz

Facetime 1.1 is part of Lion and cannot just be 'deleted' without using terminal.

Even if you do delete it, you cannot download a new version since the Mac App Store only offers version 1.0.2

The official feedback page - http://www.apple.com/feedback/macosx.htmldoes not yet include Lion - OS X 10.7 as an option. It only includes Snow Leopard 10.6.7 and 10.6.8

If you are a registered developer you can file a bug report viahttp://bugreporter.apple.com

Previous solutions offered on the discussion boards involving either deleting certificates or plist files are not relevant anymore and will not work. This is a new issue and will probably be fixed by either a new version of Facetime appearing in the Mac App Store, or an OS X system/security update.

To anyone thinking of completely reinstalling their version of Lion, please think again. It will probably not solve the problem, and if Facetime not working is the only problem you are encountering, then it is definitely not worth it. The phrase 'Sledgehammer to crack a nut' springs to mind 🙂

As a 1st day release, there are bound to be some issues!

You can guarantee that Apple know about them, and are dealing with them as we speak, so just hang in there, and a fix will arrive very soon.

Staraway

Level 1

0 points

Jul 22, 2011 12:52 AM in response to Moksel

same same

Jul 22, 2011 4:43 AM in response to tmariaz

Same problem on this machine. Can´t log in. Testet differnet working Apple-ID´s

Jul 22, 2011 4:47 AM in response to tmariaz

@gaialive: your 2nd experiment is still not clean installing. Clean installing is setting up Lion only on a new formatted hard drive.

Anyway, this FT's bug is so annoying >.<

gaialive

Level 1

5 points

Jul 22, 2011 5:00 AM in response to tien cong

@tien cong

If you read my post, you'll notice I didn't do 2 experiments or mention "clean install" either..

I actually advised against reinstalling the system since it's not guaranteed to resolve any of the issues.

I think you might have meant to send your response to @tmariaz

Never mind 🙂

Let's hope we all get this problem sorted out soon!

T x

Jul 22, 2011 6:45 AM in response to tmariaz

May server is busy i dunno,one million downloads in the first day so may apple servers busy,try quit and open and try restart computer if you didnt and when work facetime me sov 7 at me dot com.

Jul 22, 2011 5:07 AM in response to tmariaz

a clean install solved at for me

gaialive

Level 1

5 points

Jul 22, 2011 5:11 AM in response to Thebestplacehere

@Thebestplacehere

I think it's safe to assume that most people tried restarting thier macs before anything else.

I guess it's also safe to assume that the servers dealing with the Mac App Store are totally different from the backend system Apple uses to authorise Apple IDs.

If the problem were that simple then it would have been solved already.

The most likely explanation is that since this is a dot release, there are still a few bugs lurking.

These will be addressed very quickly I'm sure, so we will just have to wait and see what Apple says/does.

T x

tmariaz Author

Level 1

9 points

Jul 22, 2011 5:19 AM in response to tien cong

Well Apple isn't suggesting a direct installation as an Official method.

Prescribed Apple method is upgrade from SL 10.6.8. That is why I say CLEAN.. no offence 🙂

I can give it a try with a clean boot from making a bootable disc but I hate to do that again coz I already installed 3 times so far and that is really frustrating to do it again n again.

Anyway let us wait for Apple to respond...

Also I think it is so lame for Apple to just make us reinstall everything from scratch without installing SL. Apple's info is contradictory in this case, isn't it?

Installing SL 10.6.8 is a prerequiste for installing Lion.

Jul 22, 2011 5:15 AM in response to gaialive

@gaialive: oh, sorry... my eyes are blind >.<, I read tmariaz's post, and put your nick in my post 🙂

Anyways, my above post is for tmariaz

Facetime Server Encountered Error