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Can't login after Lion upgrade

I installed Lion on my MBP just fine this morning. Then I proceeded to upgrade my iMac and after the iMac install completed, I can't login to my iMac. I even tried SSH'ing into it and appears my local account isn't valid (either Lion wiped it or the password got munged). Anyone else with the same issue?

Posted on Jul 20, 2011 10:07 AM

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19 replies

Jul 20, 2011 12:06 PM in response to Jonathan Ocab

Sounds like the same problem that I have. Installation on MBP worked fine, but on my MacPro I can't login.


Login screen appears, I can type in name and password, but then nothing happens.


Also it is not possible to login via ssh. A connect is possible, but login fails, it asks for the password again and again.


Currently I try to install Lion a second time via "recovery disk".


Any other hints or advices?

Jul 20, 2011 9:19 PM in response to Jonathan Ocab

I have a different problem...i got this message..The software could not be verified. It may have been corrupted or tampered with during downloading.

I have had some panic shut downs but snow leop has been working ok lately.. now I got this. I guess I ll have to reformat the disk and download from a back up but how do i get lion back? i have not been able to contact the store to at least get my money back until i can install it.. any help?

Jul 20, 2011 11:32 PM in response to Jonathan Ocab

I have just expereinced the same issue. I have a work around for you.

If you have a Snow Leopard Install CD you can boot from that by holding the C key upon boot up or hold down the option key and select the install CD.

Once launched select continue and then select your language. You will then have access to a tools/utilities menu where you can reset passwords. You select you System Disk and you will notice that you accounts are still missing however you should have access to re-set the root account / pw. Set it to a secure password - after all this is the highest level account on your machine.


Once done - restart into lion again and login into the root account. Username root with password you specified earlier. Once logged into the system - you should still find your old user folder still intact. I would suggest re-naming this account and add suffix _original if you intend on creating a new account with the same name. The username of the folder is based on the short name you input when you create an account.


You can then go into system preferences / users and groups and create a new account with the same short name. After this - I renamed the new user account to _delete and renamed my original account to its former name by removing the _original (as i kept the same short username) Log out and login with your original account - it may ask you to sync your keychain if you have changed your password from the original - in this case provide the previous password.


This worked for me - good luck.



I agree this is unaccaptable for Apple to release an upgrade with a bug like this. Good luck - hope it works for you

Jul 21, 2011 12:04 PM in response to Jonathan Ocab

I should probably chime in on my own post post.


I ended up booting in the recovery mode, initiating the password reset util in terminal, then creating a password for the root user, logging in as root and then recreating my original user account (reusing original homedir; files still exist).


I believe this is the method most people are using to solve this issue.

Jul 22, 2011 9:12 AM in response to JoshTurci

Worked for me, thanks, Josh. I knew the first couple of steps, only needed your timely reminder for the confidence to see the process through efficiently.


I did find it necessary to hold down the Option key on startup to access the Snow Leopard DVD, which took several seconds longer to appear than the internal drive, Lion's "Recovery HD", or the external drive (a clone of the pre-Lion Snow Leopard boot drive).


Perhaps curiously, one of my two alternate accounts did appear in the list of available accounts to reset.

Can't login after Lion upgrade

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