Can not receive email, password not accepted by server

Keep getting this message:


There may be a problem with the mail server or network. Verify the settings for account “Rick's mail” or try again.

The server returned the error: The POP server “pop.teleguam.net” doesn’t support Password authentication. Verify your account settings and try again.







So now what do we do?


Re-entered password and all other settings, talked with internet provider but can not solve problem...........

iMac, Mac OS X (10.6.4)

Posted on Jul 20, 2011 5:47 PM

Reply
169 replies

Jul 24, 2011 6:20 AM in response to mysticTV

Hey guys!


I solved this problem with POP account very simple. Though I've read a lot to find it, but here it is (at least it works fine with Gmail accounts):


Go to Accounts>Advanced and just check the port you uses for downloading mail from your POP server. For POP it should be 995 and SSL should be switched on.


After that Mail 5.0 downloaded all mail I had on my server (I use chelarbitr.com with Gmail Apps installed).


That's all.


happyjohn

Jul 24, 2011 7:43 AM in response to Zulu357

Using IMAP works for me (pt.lu account)

The problem is, i don't want IMAP, I want POP. So it can only be a temporary solution.


Looking at connection doctor logs, it seems Mail asks for remote capabilities, then probably finds something it doesn't like there and quits...


CONNECTED Jul 24 16:38:57.932 [kCFStreamSocketSecurityLevelNone] -- host:pop.pt.lu -- port:110 -- socket:0x7fedf59744e0 -- thread:0x7fedf5178080


READ Jul 24 16:38:57.992 [kCFStreamSocketSecurityLevelNone] -- host:pop.pt.lu -- port:110 -- socket:0x7fedf59744e0 -- thread:0x7fedf5178080

+OK POP3 Ready ip-178-254-124-110.dyn.luxdsl.pt.lu 00023923


WROTE Jul 24 16:38:58.003 [kCFStreamSocketSecurityLevelNone] -- host:pop.pt.lu -- port:110 -- socket:0x7fedf59744e0 -- thread:0x7fedf5178080

CAPA


READ Jul 24 16:38:58.029 [kCFStreamSocketSecurityLevelNone] -- host:pop.pt.lu -- port:110 -- socket:0x7fedf59744e0 -- thread:0x7fedf5178080

+OK Capability list follows, mate


READ Jul 24 16:38:58.056 [kCFStreamSocketSecurityLevelNone] -- host:pop.pt.lu -- port:110 -- socket:0x7fedf59744e0 -- thread:0x7fedf5178080

IMAP4rev1 LITERAL+ ID SASL-IR ACL RIGHTS=kxte QUOTA MAILBOX-REFERRALS NAMESPACE UIDPLUS NO_ATOMIC_RENAME UNSELECT CHILDREN MULTIAPPEND BINARY SORT SORT=MODSEQ THREAD=ORDEREDSUBJECT THREAD=REFERENCES ANNOTATEMORE CATENATE CONDSTORE SCAN IDLE LISTEXT LIST-SUBSCRIBED X-NETSCAPE URLAUTH

STLS

.


WROTE Jul 24 16:38:58.084 [kCFStreamSocketSecurityLevelNone] -- host:pop.pt.lu -- port:110 -- socket:0x7fedf59744e0 -- thread:0x7fedf5178080

QUIT


READ Jul 24 16:38:58.109 [kCFStreamSocketSecurityLevelNone] -- host:pop.pt.lu -- port:110 -- socket:0x7fedf59744e0 -- thread:0x7fedf5178080

+OK QUIT

Jul 24, 2011 8:36 AM in response to Olivier G.

Guys,


Have you looked at your spam folder - I have been following this discussion for the last 2 days hoping for an update as my mail was not receiving since I upgraded to OS X Lion. But this morning, I suddenly had an urge to check my spam folder, and sure enough, all my mail had been sent to spam - the rule in the preferences was set to if message is a mail message put it in spam folder. This was because i was using Spamsieve and it seems to have defaulted the rule in the absence of spamsieve working in the new operating system.


Don't know if this is what is happening to any of you, but that has solved my problem - deleted the rule and now it works fine.

Jul 25, 2011 12:06 PM in response to nettwin

Guys,


I have no explanation for this, but my POP email all in a sudden works perfectly. I came back from my work this evening and I opened Mail just to give it a try. All the emails have been downloaded and I can send and receive without any problem.


My Macbook has not been turned off last night. It was in sleep mode.


For your info, I am using a scarlet account.


Next issue to solve is to repair the HD. I get a message that the disk needs to be repaired and I have to use a start up disk....

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Can not receive email, password not accepted by server

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