F5 Firepass VPN and OSX Lion 10.7

Since installing Lion, VPN has stopped working. Will not connect. Has anyone else experienced this?

Posted on Jul 20, 2011 9:16 PM

Reply
56 replies

Sep 16, 2011 4:35 AM in response to Thanit

I have a strange situation and can't figure out where I should go to resolve this Firepass issue with Lion. I'm running Lion (10.7.1) that was upgraded from my SL MacBookPro. When I access the website using Safari at my company for VPN access, I'm prompted to install the VPN package. I've used both the auto-install and the manual installation without any luck.


So, I created a Test user account and am able to log in to the site and access the VPN successfully with Safari. So, I came back to my main account and tried again without luck. Then I decided to try Firefox on the main account and lo and behold, I can get into the VPN without problem. So, there's something about the Safari on this account that's keeping Safari from recognizing that the VPN software is correctly installed.


Any ideas on where to go and 'reset' Safari for this particular issue? I've cleared out any cookies related to the VPN site. I've trashed the preferences that relate to the F5 Firepass but no luck.


Thanks

Jay

Sep 16, 2011 12:06 PM in response to rsal-ktown

Well, I tried that with no luck. Did the command line through the whole process, including the "find" items.


Launched Safari and was prompted to install the VPN client. I did the auto-install, quit Safari and restarted it. Logged in to the VPN site and Safari prompts to install.


Jump over to Firefox (same user account), accessed the site and it launches the VPN client just fine and I'm connected. At least that's a workaround but it means starting up and running Firefox in addition to Safari (or just using Firefox for all internet related stuff while I'm on the VPN or just switching to it full-time, which I'm not really wanting to do).


Thanks for the suggestion, though.

Oct 16, 2011 4:33 AM in response to LISA-NY

I'm hoping for some help with the python script. i need a step by step instruction of how to make this work. i've got python 3.2 installed. i've got the vpn script downloaded and located in the root directory. i then open terminal to run the "sudo python f5vpn-login.py myusername@firepass.openet.va and i get the following error.


File "f5vpn-login.py", line 1

SyntaxError: Non-ASCII character '\xff' in file f5vpn-login.py on line 2, but no encoding declared; see http://www.python.org/peps/pep-0263.html for details


i'm sure I'm doing something incorrectly, but the help files I've read assume more knowledge about the use of scripts than I have. Please help...

Apr 20, 2013 12:55 PM in response to Jake W. Harvey

Guys..


Share my experience here. I have upgraded to Lion few months back and i could never connect to my company VPN thru F5 after that. I tried few things and I gave up. My company officially supports only windows machines so they would not apply the Lion hotfix on the server.


Today I tried the python script as explained above and it actually worked for me. Further more, I have not lost my public internet access after I connect to the VPN. Everything seems to be working fine. The only wierd thing I noticed is that even after I kill the terminal (after using ctrl C) to log off the VPN, when I try again, it uses my old session and it does not ask for a new VPN token. It just connects. Not sure why!! May be the tokan is valid for few hours!! I will try shutting it down and connect after few hours.


I saved the .py file to my harddrive and launced terminal and used the following command


sudo python sudo python f5vpn-login.py myusername@xxxxxx.com


(where xxxxx.com is the site and my compnay provided to logon to the VPN)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

F5 Firepass VPN and OSX Lion 10.7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.