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endnote

Updated to Lion and iWork 9.1 / Pages 4.1 ...


Can no longer insert Endnote citations (Endnote X4). Anyone else experiencing the same?

Pages 4.1-OTHER, Mac OS X (10.7)

Posted on Jul 21, 2011 4:48 AM

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36 replies

Jul 24, 2011 2:05 PM in response to Lonnie Robbins

First thing to do to get the menu item EndNote
, is to create an EndNote Library.

Here, the harddisk embedded in my iMac is under Snow Leopard and this morning I downloaded the trial version of EndNote. I created a library and the menu item was correctly added.

This afternoon, I booted from the FireWire external HD on which I installed Lion.

Surprise, the EndNote menu was also available. The app "saw" the library available on the internal HD and decided that every requirements were satisfied so it took its reserved place.


I searched in the Pages preferences file but found no entry related to EndNote so, I don't know how pages attch EndNote to itself. Maybe just a code existing from the beginning which scan the available device in search of an endNote library.


Yvan KOENIG (VALLAURIS, France) dimanche 24 juillet 2011 23:05:17

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8

Please : Search for questions similar to your own before submitting them to the community


To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Jul 26, 2011 7:21 AM in response to KOENIG Yvan

I know that Pages sees my endnote library because it finds everything there. The problem comes in when I actually tell it to insert a citation into a footnote - nothing happens. This worked properly prior to upgrading to Lion, and now it looks like everything is working right up until it doesn't.


Maybe I'll try a different format and see if that helps.


Does anyone know how to report problems to Apple now? I can't find the link on the website anymore.

Jul 26, 2011 7:29 AM in response to Lonnie Robbins

As far as I know, there is no change on this point :


Go to "Provide Pages Feedback" in the "Pages" menu , describe what you get.

Then, cross your fingers ;-)


Yvan KOENIG (VALLAURIS, France) mardi 26 juillet 2011 16:29:33

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

Please : Search for questions similar to your own before submitting them to the community


To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Jul 26, 2011 12:51 PM in response to Lonnie Robbins

I'm having the problem too - accessing EndNote works as usual, but "insert" doesn't result in an inserted citation, just a space in my document. I downloaded the EndNote for Pages plugin from Apple, but that didn't solve the problem. I haven't tried reinstalling yet, but probably will shortly, although I'm disappointed to hear that it didn't work for you. I've already provided feedback to Apple through Pages.

Jul 26, 2011 12:55 PM in response to sandrift

Would be a good idea to file a feedback to EndNote editor too.

I downloaded the demo version just to check it connected well. It does.

I've no spare time to study the way to use it.


Yvan KOENIG (VALLAURIS, France) mardi 26 juillet 2011 21:55:32

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

Please : Search for questions similar to your own before submitting them to the community


To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Jul 26, 2011 1:26 PM in response to sandrift

I had this problem, but figured it was because I was using Chicago 15th A citation style (where, I figured, you have in the text a reference to a citation : eg "As Clarkson (2008) stated...." If you change the citation style in Pages (edit>endnote citations>bibliography format) to a different one you'll see a change (eg Chicago 15th B adds '(Clarkson, 2008)' to the text, and so on. Give it a try and see if it works.

Jul 26, 2011 1:42 PM in response to simonfromdudley

How about that! I inserted a reference, which didn't appear (to appear), then I changed to another style, and it appeared in that style. I then changed back to the style I wanted and it reformatted properly. A rather tedious workaround, but it does work!


glenfrombilgola - simonfromdudley deserves at least a helpful answer, if not a solution for this!

Jul 26, 2011 8:56 PM in response to Sealboy

I called Endnote today and it appears as if the problem is something with Pages for documents that were created prior to the Lion upgrade (and Pages update). I tried creating a totally new document and was able to insert footnote citations. This even worked if I copied and pasted the material from the original document into a new document.


I also use Chicago 15th so it isn't simply the particular style. The bibliography is also updating in a new document.

Jul 27, 2011 4:24 AM in response to Lonnie Robbins

It looks like Lonnie is on to a winner. I've just pasted over my thesis to a new doc and things seem to be working again. Bibliography rebuilt itself and inserting citations is back to normal.


I tried the reinstall pages method yesterday (as well as reinstalling the plugin) and it did work, but the next day it was back to not inserting citations again. I'll have to see if this method holds but it seems promising.


I should have known better than to upgrade OS right at the end of my PhD but it was shiny and I was the magpie.

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