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1000Autumns Author

Level 1

0 points

wacom double click problem in Lion

Installed Lion last night with 2 problems rearing their head:

1. preferences / hidden library problems

2. wacom pen double click broken / lag

to elaborate:

1. preferences are causing trouble, I'm assuming it has to do with the now hidden library folder.

in TextEdit, autosave is locked

1password cannot save prefs

photoshop cannot save prefs

I reset all permissions in my home folder, then Lion would not start but opened up an options page. I repaired permissions. Lion started, but with these problems remain.

2. I have an intuos 2 tablet with a pen, works perfectly in SL. New driver installed etc. Everything works, except double click. Well, it will work 1 time out of 5, but it's really slowing down productivity.

Mac Pro, Mac OS X (10.7), 2x3 Dual-Core Xeon | iPad | iPhone4

Posted on Jul 21, 2011 11:58 AM

26 replies

Oct 24, 2011 4:36 AM in response to 1000Autumns

I was having similar problems ( mostly with the cursor "grabbing" and not letting go) and noticed on a german wacom site the suggestion that the pen nib was jamming in and not popping out when it should. It suggested replacing it. I took mine out and just stuck it back in lighttly and three months of frustration over. I thought the double click problem might be the same thing... if the nib is not springing in and out when it should... worth a try!

Graham

Oct 24, 2011 4:50 AM in response to grahamtuck

Wacom just issued an October driver update. This fixed my issue.

I've never heard of that pen nib issue. Are you using one with the springs? I still just use the old shool white nib.

Oct 24, 2011 6:24 AM in response to Dave Taylor

I am using the standard pen ( intous 4). I never thought about it before but all wacom tablets ( at least all the ones I have had back to '95 ) the nib actually moves slighly in and out. With it jammed in it does really weird things. It also explains the sporadic nature of the problem....

Graham

Oct 24, 2011 4:01 PM in response to 1000Autumns

Yup... looks like the October driver solved the double-click issue. Although I'm noticing a real lag with it. On my other, much older mac my tablet is super-responsive. On this one (a 12 core macpro, mind you) it's extremely sluggish. I click, there's a beat, then it opens the file/folder. Glad it works. Just worked as well as it should. Add to that the amount of time it took them to post this update! I won't be upgrading my Wacom products any time soon, no matter how good they look. In my eyes: they don't care much for their customers, they arent very quick at solving problems, and they don't communicate (at all).

Oct 24, 2011 4:06 PM in response to thirdmonster

strange...I'm using a 12 core Mac Pro too, and it seems to be working as expected.

1000Autumns Author

Level 1

0 points

Oct 25, 2011 2:34 AM in response to 1000Autumns

someone should pop a link to the driver here - it's not on the european site yet. Can we still call it Europe? 🙂

Oct 25, 2011 5:13 AM in response to 1000Autumns

http://www.wacom.com/en/CustomerCare/Drivers.aspx

Ninefish

Level 1

1 points

Nov 21, 2011 12:29 PM in response to Warwick Teale

Unfortunately this procedure doesn't fix the problem of settings not being saved for me.

10.7.2

iMac 27-inch, Mid 2011

pen tablet driver 5.2.5-3

CTE-430 Graphire

Permissions on com.wacom.pentablet.prefs file are 775, but still no persistence of setting over restart

I've not had the double click issues though…

Kvantti

Level 1

0 points

Nov 21, 2011 1:34 PM in response to 1000Autumns

My problem was that I was trying to bind second pen button to Enter key. That would reset all the settings to default upon exit from preference panel. Control panel and driver version 6.1.6.-4.

Ninefish

Level 1

1 points

Nov 21, 2011 8:48 PM in response to Kvantti

that's solved my problem too

Set top switch to Return rather than Enter

Settings lasted past restart!

Sep 29, 2013 11:13 AM in response to 1000Autumns

I didn't read all the replies...and I don' know if people are still having issues with this. But I just started having this issue, and downloaded new drivers from Wacom, installed them, and it started working. I have intuos4 and Mac OS 10.8.5

http://us.wacom.com/en/support/drivers

wacom double click problem in Lion