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Updated to Lion and now The Sims 3 freezes. Any ideas?

Recently upgraded to Lion from Snow Leopard. The sims 3 was running fine on Snow Leapord but not seems to crash and not work at all on Lion. Any ideas why?

MacBook, Mac OS X (10.7), Previously had Snow Leopard

Posted on Jul 22, 2011 6:14 AM

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66 replies

Jul 22, 2011 4:00 PM in response to louisefromevesham

Having the exact same problem. I think that it is an issue with the graphics driver. Are you using a MacBook Pro 13'? It seems that people using '15 and '17 MacBooks with a higher dedicated graphics card are able to play the game.


Here are my specs:


MacBook Pro

13-inch, Mid 2009

Processor 2.53 GHz Intel Core 2 Duo

Memory 4 GB 1067 MHz DDR3

Graphics NVIDIA GeForce 9400M 256 MB

Software Mac OS X Lion 10.7 (11A511)


Can someone please address this problem. EA state that the game should be able to handle this graphics card, and a Mac platform Snow Leopard and higher.

Jul 22, 2011 4:07 PM in response to louisefromevesham

the same happend to the SIMS2 in Windows when Vista came out.


EA typically release a update for their games quickly, so those issues are adressed.


The SIMS3 are no real native Macintosh application/game. You can see yourself the trick they use to run it on Mac,, open the package of the Sims3.app and inspect its content.. you will be amazed to find deep inside a faked c drive, a faked "program files" folder and even a TS3.exe .



Lazy companies make it that way : take the windows files, wrap an MS windows emulator ( wine / cedega / cider ) around it , wrap that into a Mac app and ready..


as you can imagine such constructs are a bit fragile. the slightest changes in the OS and the nice wrapped pack might go crazy 😉


So.. believe me EA and all the other game makers that use the same "unique" Mac Support in their games know the issues with their "hacked" launchers, and they will fix it for sure soon.

Jul 25, 2011 6:40 AM in response to louisefromevesham

This game does play, just not on Macs using the NVIDIA GeForce 9400M or GeForce 320M graphics cards. The problem is related to integrated graphics cards. EA are aware of the problem. If you are able to load past the splash it can be persistently sluggish and freeze at different stages of the game. There is no possible work around for this at the current time.


Further reference: http://roaringapps.com/app:486

Jul 28, 2011 10:24 AM in response to louisefromevesham

I was informed by NVIDIA today that they are looking into the issue of updating their drivers and once they are updated Sims 3 should run smoothly and apparently it isn't their fault, it's Apple's. It will be sod's law that once every oen has reverted back to Snow Leopard thst Lion will be fixed. EA have also been aware since FEBRUARY that Lion was to be released

Aug 1, 2011 1:41 AM in response to louisefromevesham

I spoke to a representative from Apple earlier today since I had the same problem. She said the reason for the crashing and freezing of Sims 3 is because EA, along with others, haven't yet created the patches needed to increase stability with Lion. Since Lion is such a new program, other companies now have to play catch up to get their produts to work alonside Lion so it looks like it'll be a little bit of a wait but for a lot of programs and software, patches are already coming through so keep checking your updates cuz I soooo can't wait to finally get passed purchasing the house on the game hahaha. I haven't even seen the sinside.

Aug 4, 2011 9:36 PM in response to louisefromevesham

If the Sims 3 had been running under the Developer releases for NVidia 9400 and at the last minute Apple introduced something that broke previously checked code then shame on Apple. It's not inconcievable,

they blew a few other things with Lion, such as not having a convenient "run this App without any of the

trackpad enhancements" switch or providing a clear disclosure that PPC apps would stop working.


But, in this specific case I think you have to blame EA. At the absolute minimum they owed customer who they sold the Sims 3 to a warning that "Sims3 will not run under Mac OS X Lion with an NVidia 9400 graphics card."


And if anyone wants to initiate it, I'll join a class action here. EA is *still selling* the Sims 3 as being Mac OS X compatible. This is simply, and undeniably fraud.


Now if Apple were doing as good a job as they did a decade ago there would have been a simple switch to click to say "Run this application as though under 10.6". But they did give EA more than enough opprotunity to fix their application or at least warn users to delay an upgrade. This is also specific to something the Sims 3 does.

I'm running Dragon Age Origins and Dragon Age II fine, both under Transgaming's cider.

Aug 8, 2011 2:50 AM in response to louisefromevesham

Good news for all of you who have problems with OSX Lion and The Sims 3. Like you all now OSX Lion updates the drivers for some Graphic cards and that let The Sims 3 freezes after a fue seconds/minutes. Now Apple have release the new build of 10.7.2 (Developer Beta) and that fixes all the problems with graphic cards ! I can already say that it also runs smoother on OSX Lion then it whas on Snow Leopard, also objects loads faster. So stay tuned and waith for OSX Lion 10.7.2 is out and your all good to go 😉.

Aug 9, 2011 10:07 AM in response to louisefromevesham

Hi everyone,

I am really glad I'm not the only one! I was really worried and frustrated about it all. At first I thought it was my computer, but I used my dad's imac as well and it wouldn't work so we figured it was something wrong with the lion software. I recently just bought the sims 3 late night and was really excited to play on it but I can't because it keeps freezing as soon as I begin playing with my household.


I spent pretty much half a day trying to resolve the problem by contacting the sims 3 live chat centre. But I chatted with one of them just now and they said that the problem shoud be resolved eventually we just have to wait a while longer. I am looking forward for the new lion software 10.7.2. So I would just like to thank Undertaxxx for updating me with.


Thanks guys for all your knowledge on this and keep me updated. You have all made my day!

Aug 15, 2011 7:56 AM in response to Kroiny

I had the exact same problem at one point i started to think it was the game disk, so i started searching online and found out that i wasn't the only one. Everyone seemed to be saying that it was the graphics card and lion so knowing that, i went tinto the game and managed to go to my game options in the menu and i pretty much moved all the sliders to low or medium at most. That seemed to fix my problem the game started running flawlessly. Although it allowed me to actually start playing the game is still froze after about ten minutes but i guess i just have to play with my game options a little more and wait for an update. I hope this helps


Ihave a macbook pro 13 inch

mid2010


Processor 2.4 GHz Intel Core 2 Duo

Memory 4 GB 1067 MHz DDR3

Graphics NVIDIA GeForce 320M 256 MB

Updated to Lion and now The Sims 3 freezes. Any ideas?

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