Lion and Keynote Problems

I live in iWorks and have a VERY large Keynote presentation with lots of movies (1.1Gb) that I work off of. It worked great in SL, but after upgrading to Lion, I continually get the rotating ball of death loading Keynote, random times working in Keynote, and saving the presentation. It will eventually, after minutes, clear the ball but this is ridiculous. Any ideas?

MacBook Pro, Mac OS X (10.7)

Posted on Jul 22, 2011 6:42 AM

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398 replies

Aug 15, 2011 1:09 PM in response to MacEP

I am also having spinning color wheel crashes in Lion and the latest update of keynote.


I am trying put together a new presentation and my usually method involves a lot of cutting and pasting and draggin from other presentations. I can not say that anyone things is causing the crashes. It seems pretty random. I can usually force quote and if I have saved recently I can recover to that point.


-d

Aug 16, 2011 2:26 PM in response to Yoshifumi Itoh

NO. 10.7.1 is not a solution. The problem is less severe, but it is not solved.



10.7.1 helps somewhat. But there are still long stalls while files save at random moments. And those stalls last 2-3 minutes. These stalls appear at random and the program is dead when this occurs. Scrolling is now ok and the long beach ball episodes are much less frequent. But the stalls still make actually editing a presentation an extremely frustrating thing. The program is still virtually unusable due to this issue. A cup of coffee and a work break every 5-10 minutes isn't an efficient way to work or accomplish anything. Autosave seems to be the issue and all my presentations that have this issue have movies imbedded.


Presentations seem to run without stalling which is a real improvement.


There is still work to do on Apple's part. But there has been progress. But not a complete solution!

Aug 16, 2011 3:06 PM in response to Yoshifumi Itoh

R u sure !?!?

I do not want to re-format my machines for the 10th time in a row !!!


Does someone else report the same good outcome with the lion update ?!?


Ps: when i received this discussion update with the "good news" I got crazy to run to get my machine asa I could, in the way to my office my iPhone beeped showing the "fuzzdog"reply.... I've just said " DAMM IT !!!"

Aug 16, 2011 3:38 PM in response to fuzzydog

Hmm, I am sorry to hear that problem still persisits. As far as I am testing with 2010 MBA 13-incher with 4GB Ram/256 GB SSD, Keynote works as good as normal. Before the update, even saving version took about 1 min. When I run presentation before saving,, presentation hunged about 20 sec. It is now instant saving and smooth presentation without saving. Modifying file and copy-paste images or movie, I have no problem. One thing which may be different from fuzzydog could be file size. Mine is only 60 MB. I had problems with this small 60 MB file before.


Wait, I have just realized that I turned off "backup previous version" in the preference. Ahh, when I turned it on, saving takes more than 30 sec again wth lovely spinning beach ball. How about your setting, fuzzydog?


Wait, I tried again, and with backup option off, it still takes more than 30 sec....



Ahhhhhhghaahahah it is not fiiiixxed! My happiness ended in less than 15 min....


Apple, please please find solution!! It is your own software on your own sysytem!!!

Everyone, sorry to bother you...

Aug 16, 2011 6:27 PM in response to gizellec

I'm hoping (bended knees too) that the Apple engineers are on this and will soon do a fix. My uneducated guess is that the addition of video or audio to a keynote presentation somehow screws up the autosave system and induces a complete save of the media from scratch and that auto save of those types of files is flawed/slow. I truly hate Powerpoint but the time involved in trying to edit keynote files in the current state makes what might be a few minutes/hours job into a full day affair. Unless fixed it isn't possible to be reasonably productive with keynote.

Aug 18, 2011 12:57 PM in response to gizellec

For me, on my little 1MB Keynote file, if I make a change, after a few minutes, I get the spinning beach ball of death, which does not go away. At least, after many minutes, it hasn't gone away. It is clearly connected with a change, and thus presumably Versions/Autosave, as I opened the file before lunch and came back 45 minutes later and all was fine. I added one slide (making 8 whole slides in the file!) and within a few minutes the beach ball showed up. It is still there. Activity Monitor shows that Keynote is not responding. I have 10.7.1 installed, so 10.7.1 is NOT the answer.


Keynote is important for me. I could try to revert just it, but the reports in this thread don't look too promising (and I can't seem to find my iWork 09 DVD right now...), so I am just going to revert to SL. I did a full backup last Friday just before I updated. I assume I'll be able to use TM to get my user files back that I have modified since then. One last crash report to Apple and then I boot up off my backup and wipe out Lion.


I'll keep an eye on this and other fora to watch for possible solutions to the problem.


I'll echo what I have seen in other threads: 10.7 should have been 11.0 and the species should have been changed as well. This is a completely different cat than SL...

Aug 19, 2011 7:33 AM in response to MacEP

I would greatly appreciate hearing from anyone who has found out the problem with Keynote and Lion. I, like many of you, have very large file with graphics and movies that I use daily for teaching. Never had a problem for years prior to the install of Lion. The advise from the Genius was, "Doc, not sure what is going on. You could wipe out your system and go back to Snow Leopard. Thanks to anyone who could help, Doc.

Aug 19, 2011 7:51 AM in response to jaildr

I have found only one solution and it only works for those of us who have a iwork disk to reinstall from. Those who downloaded from the app store are I think out of luck unless they managed to save the downloaded .dmg somehow.


I have downgraded iwork from 9.1 to 9.05 and have had no problems in keynote since then!!!


Here is how to do it.


1. Remove iwork 9.1 using the script supplied by Yvan Koenig. See this post in a pages discussion with the location of the file. https://discussions.apple.com/thread/3272551?answerId=15969759022#15969759022. If this link doesn't work go to the iwork discussions and search for his name and "remove". It will get you to a post of his with the link to the script. If you do a manual uninstall you have to do more than simply remove the iwork folder from applications. Try using easyfind to locate all iwork files. There are many spread throughout your system. Make sure that the following folder is uninstalled before you reinstall the earlier version as a reinstall of an earlier version will not overwrite them. ~/library/application Spport/iwork '09/Frameworks.


2. Reinstall iwork from your disk.


3. Update iwork to version 5.05. You can get this here. http://support.apple.com/downloads/#iwork.


4. When you restart iwork check the version number to make sure that it has been successful. If you reinstalled without a successful total removal it will still show version 5.1. The script mentioned in #1 above does not remove your personal templates stored in your user/library/application support/iworks folder.


5. The first time you open an iwork app it will ask you to upgrade to 9.1. Do not do this and check the box indicating not to be reminded again.


The fact that 5.05 works flawlessly under Lion proves that version 5.1 which has the offending autosave features for Lion is the cause of the problem. 5.05 works great in Lion. No issues. Manual saves like the old days. No spinning ball down time (except on command S saves which still take a long time but that is the same as it ever was for big files with lots of media).

Aug 19, 2011 8:08 AM in response to jaildr

dude, I feel your pain...as I just got done teaching all week and could not have done such a grand job without keynote working flawlessly in Lion, as it does. The only recommendation I have is to find yourself an MBP 3,1 or an iMac 8,1, as on both those boxes I have no problem whatsoever using any aspect of Lion, and with huge Keynote presentations with loads of vids and music. Lion even made my old hardware run better! Cheers 🙂

Aug 19, 2011 8:16 AM in response to jaildr

jaildr wrote:


I would greatly appreciate hearing from anyone who has found out the problem....



I don't know what is the problem, but I did something that worked for me. My fix was pages ago in this thread, I turned off "Back up previous version" in Keynote's general preferences. I opened the document that was giving me problems and clicked on its title bar, and then selected duplicate, and then saved this new document. I made one simple change to the document and pressed "command - s" to see what happened, it quickly saved the new version. I have not had any problems with any Keynote document since then.


It seems crazy that that could have made all my Keynotes work, but that is the experience I had. And I had many crashes and freezes in the hours before I tried those changes. All my other workflows with other apps had proven to be Lion worthy, I was not expecting Keynote to be the one that put my upgrade plans into question.


Funny in that yesterday I was having a problem with a Numbers document not wanting to save as it claimed it was altered by another application, which to my knowledge was not the case. Since it worked with Keynote, I created a "duplicate" version of the document and it saved with no problems. I went back to the original document which was still open, made a minor change, forced a "save version" and it worked again, and continues to work with no problems.


It seems duplicating a document changes something in how the applications interacts with its documents. I don't know how it worked, but for me it did. I understand it might be coincidence, but Keynote's freezes and crashes ceased with that action.


I hope you missed my suggestion earlier in the discussion (I know how hard it is to read what is 11 pages in my browser when many of the comments are being made to vent anger that something is not working) and that this works for you.


Good luck. Joel.

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