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Question: Bluetooth audio in OSX Lion

In Snow leopard, I would use a plantronics bluetooth headset for facetime and skype chats. Now, in Lion, I can't. I keep getting a bluetooth audio error. I live in a dead zone, so this is a pretty important thing for me.


The console shows the following errors:


7/22/11 3:21:11.000 PM kernel: REQUIRE failure: mClientResponseTimedOut == false - file: /SourceCache/IOBluetoothFamily/IOBluetoothFamily-2500.4.17/Core/Family/Drivers/ IOBluetoothSCOAudioDriver/IOBluetoothSCOAudioDevice.cpp:711

7/22/11 3:21:11.000 PM kernel: REQUIRE failure: result == kIOReturnSuccess - file: /SourceCache/IOBluetoothFamily/IOBluetoothFamily-2500.4.17/Core/Family/Drivers/ IOBluetoothSCOAudioDriver/IOBluetoothSCOAudioEngine.cpp:270

I have also noticed that odd things happen to my audio as long as the device is paired, wether or not it is active. Audio is sometimes output as mono, volume controls do not work for the line out, and audio mutes (even thoguh it is shown as unmuted) at random moments. None of this can be resolved as long as the headset is paired.

Is there anything I can do to get my iMac to use the bluetooth earpiece that worked just fine in Snow Leopard?

iMac 7,1, Mac OS X (10.7)

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Jul 23, 2011 6:56 AM in response to MentalUproar In response to MentalUproar

Which Plantronics headset do you have?


I am getting Bluetooth audio errors with my Plantronics Voyager 520 since I installed Lion. It has Bluetooth version 2.0. It worked fine in Leopard and Snow Leopard. The steps I've taken so far are in this message:


<https://discussions.apple.com/thread/3202152>


Best regards,

Lou

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Jul 23, 2011 6:56 AM in response to MentalUproar In response to MentalUproar

Which Plantronics headset do you have?


I am getting Bluetooth audio errors with my Plantronics Voyager 520 since I installed Lion. It has Bluetooth version 2.0. It worked fine in Leopard and Snow Leopard. The steps I've taken so far are in this message:


<https://discussions.apple.com/thread/3202152>


Best regards,

Lou

Jul 23, 2011 6:56 AM

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Jul 23, 2011 12:47 PM in response to MentalUproar In response to MentalUproar

> I have the plantronics voyager 520.


So we're both working with the exact same headset. If you get an answer, please let me know. I will do the same for you.


I'm guessing it might me a (rare) hardware incompatability problem at this point, but (hopefully) someone else will chime in with some guidance and/or experience with this issue.


Best regards,

Lou

Jul 23, 2011 12:47 PM

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Jul 25, 2011 3:17 AM in response to MentalUproar In response to MentalUproar

I am in a similar boat - mine is a Plantronics Explorer 210. I used for voice chat as my Mac Pro had no mic, now I cannot use it any longer. Just has that bluetooth error. When I use it as an audio device. I get on console:


25/07/11 8:14:11.000 PM kernel: REQUIRE failure: result == kIOReturnSuccess - file: /SourceCache/IOBluetoothFamily/IOBluetoothFamily-2500.4.17/Core/Family/Drivers/ IOBluetoothSCOAudioDriver/IOBluetoothSCOAudioEngine.cpp:270


25/07/11 8:15:03.000 PM kernel: Sound assertion "mFirstConvert && ( numSampleFrames > currentSampleFrame)" failed in AppleHDAEngine at line 2349 goto Exit


25/07/11 8:15:07.000 PM kernel: REQUIRE failure: mClientResponseTimedOut == false - file: /SourceCache/IOBluetoothFamily/IOBluetoothFamily-2500.4.17/Core/Family/Drivers/ IOBluetoothSCOAudioDriver/IOBluetoothSCOAudioDevice.cpp:711


This issue will lock up facetime or ichat. requiring a Force Quit.

Hope this gets fixed!

Jul 25, 2011 3:17 AM

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Jul 25, 2011 11:14 PM in response to MentalUproar In response to MentalUproar

I’m having similar problems with my Sennheiser MM 550 Travel Bluetooth headphones. After the initial pairing and selecting the headphones for output, sound plays well for awhile, but usually after a few minutes audio to the headphones will suddenly drop out. If I deselect and reselect the headphones for output, I get the same “Bluetooth Audio Error” message as you do. Like others, leaving the headphones paired causes occasional system freezes followed by the “Bluetooth Audio Error” message again.


For now, I have unpaired my headphones and connected them to my Mac with a cable. I’m hoping Apple will fix this in a future OS X update.

Jul 25, 2011 11:14 PM

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Jul 26, 2011 5:07 AM in response to MentalUproar In response to MentalUproar

> ...unpairing fixes everything.


I thought the Apple support folks might monitor these issue threads.


It would be somewhat reassuring if they would at least acknowledge the issue.


I'd like to know if _any_ bluetooth headsets are working under Lion, but folks who don't have problems aren't likely to pay attention to our posts.


Best regards,

Lou

Jul 26, 2011 5:07 AM

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Jul 27, 2011 4:10 AM in response to MentalUproar In response to MentalUproar

I have a Sony DR-BT101 and they seem to pair correctly, but after that the headset appears as "unconnected".


I tried to pair and unpair and some of the times i get them working for a short period. Another time I got a kernel panic and i had to reboot the computer.


I never tryed before (ie, with Snow Leopard) to pair them, i just tried it with Lion in a Mac Mini late 2010

Jul 27, 2011 4:10 AM

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Jul 27, 2011 8:47 AM in response to MentalUproar In response to MentalUproar

I have had the same Bluetooth issues described above with two different earpieces since the PuddyTat upgrade. An LG HBM210 and my weapon of choice a Jawbone Icon.


I've tried SMC reset...Zapping PRAM and re-installing Limpy the Lion and still the difficulties continue.


Both earpieces display extremely flaky connectivity issues [which previously worked flawlessly in Snow Leopard] on both a 2007 iMac and a 2010 MacBook Pro which range from poor audio in/audio out quality, lost connections. When the Bluetooth device is turned off [but not deleted from Bluetooth Device Manager] I cannot send/receive an email without having this annoying pop-up.

User uploaded file


Until I dismiss this [and keep in mind the device is not even turned on] Mail just freezes with the SPOD [Spinning Pinwheel of Doom] Given the frequency of my mail polling, it's every few minutes.


I do tech support and like to move around and being tethered via a USB headset until this gets fixed is killing me.


I can't even get Apple to agree there's something wrong with Bluetooth in Lion but but Bluetooth earpieces work fine on a 2005 iMac and 2009 MacBook Bro both of which still have Snow Leopard.

Jul 27, 2011 8:47 AM

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Jul 28, 2011 9:19 AM in response to MentalUproar In response to MentalUproar

Motorola S305 here - worked fine on my MacBook with Leopard - worked initially with my new iMac on Leopard.

Lion has caused the error messages, but somehow only the past few days, and I downloaded Lion on the release date. That makes me think there is something in process that is a work around.


I did note that deleting and pairing seem to stop the problem, but only until I disconnect from Bluetooth via headset. In order to get rid of the error message I have to delete the device from the Bluetooth list of devices.


J

Jul 28, 2011 9:19 AM

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Question: Bluetooth audio in OSX Lion