Hi guys, I'm using OS X 10.8.4 and still have this problem. they still haven't fixed this bug.
If you guys are still trying to fix this, and for people who are stumbling on to the same problem, i'm pleased to say I have a SOLUTION, although its a tedious one.
You've gotta use FastScripts along with AppleScripts to enable the shortcuts. It may be a bit complex process to go through just for creating a shortcut but nevertheless its a solution
These posts/sites helped me achieve it:
1) http://stormchild.tumblr.com/post/29906328111/osx-shortcuts-that-actually-work
Start with this one. Tells you the basics if you dont know about these programs. You just have to change the name of the script according to what you need. For example I changed it to:
tell application "System Events"
tell application process "Preview"
click menu item "Text Selection" of menu "Tools" of menu bar 1
end tell
end tell
This was to creat a shortcut for 'text selection' under 'tools' in preview. after saving it in the correct location (see number 2 below), you can use FastScript to add shortcut as mentioned in the link.
2) https://discussions.apple.com/thread/3848461?start=0&tstart=0
I used this link when i was encountered with a problem (Hint: Copy the saved filed in your Desktop to the appropriate folder, if you come across this problem)
3) http://macscripter.net/viewtopic.php?id=26392
This contains a script for a sub-menu. Check the first reply by James Nierodzik and change the line "
click menu item "Address Book Archive…"of menu 1 of menu item "Export"of menu 1 of menu bar item "File"of menu bar 1" according to your needs.
For example my whole script for one of the shortcuts i used was:
tell application "System Events"
tell application process "Preview"
click menu item "Text" of menu 1 of menu item "Annotate" of menu 1 of menu bar item "Tools" of menu bar 1
end tell
end tell
This was used to creat a shortcut for 'Text' under 'Annotate' which was under 'Tools'. you can see how it works.
Hope this helps.