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Lion Silverlight and Netflix oh my

I'm having issues with playing netflix with both Chrome and Safari.


I was using Safari 5.1 when I noticed I was unable to fullscreen the videos on my second monitor hooked up via miniDisplay Port/HDMI. the video gets all choppy and then stops working giving me a beach ball making me force quit.


I tried chrome with better success, video quality was back to normal on my second display and I was able to fullscreen. But I was unable to get out of fullscreen and noticed I had lost control of both my wireless BT apple keyboard and the one on my macbook pro. I had to force quit chrome to get back my controls.


To me it seems like silverlight support for Lion isn't there yet, does anyone else have this issue?

MacBook Pro, Mac OS X (10.7), 5,1 2.53gHz 8gb RAM 64 bit

Posted on Jul 23, 2011 9:08 PM

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Question marked as Best reply

Posted on Jul 23, 2011 9:46 PM

I've been trying to watch Netflix movies using Firefox after upgrading to Lion. Each time I go to the Netflix website, Silverlight fails, and the suggested fix from Netflix is to quit Firefox and delete my Silverlight.plugin file from the 'Internet Plug-Ins' folder. Then, when I go back to the Netflix website, I am prompted to download/install Silverlight. Then it works. I've tried to use Netflix twice since my Lion install, and had to do this both times.


This is only one of the many many dissappointing failures/crashes that has plagued my Macbook since installing on Thursday.


: (

37 replies

Mar 14, 2012 1:47 PM in response to duderRama

Completely agree with duderRama. Over the past couple of months I've noticed that my 2007 24" iMac has had issues running video on Youtube at fullscreen without dropping frame rate. Hulu, Netflix, and Youtube are completely useless if I try to play them fullscreen at the highest resolution. I recently reinstalled Windows 7 back into my iMac and when I run these videos in Windows 7, they run flawlessly. I haven't had any problems on my 2010 Macbook Pro, but running Youtube noticeably forces all the fans on after a few videos. I know it's more of a war between formats and video codecs and lack of hardware acceleration, but I wish Apple would handle this somehow. It's completely unacceptable when we pay as much we do for these computers.

Mar 14, 2012 9:57 PM in response to duderRama

Unfortunately, your numbers don't tell you anything about where the problem lies. And Apple does not block the OpenCL APIs which any application can use to access the power of the graphics card. It's more likely that Google, just hasn't taken the time or consciously chooses not to implement hardware acceleration on OS X.


Cheers!

Jul 14, 2012 2:01 PM in response to claas kuhnen

Claas -- thank you! you gave me the missing piece of the Netflix / Safari / Silverlight puzzle.

Your post provided the last hiding place I had not looked for vestiges of Silverlight that was preventing a reinstall of the Silverlight software on my son's MacBook Pro (Early 2008) running OSX 10.7.4: without these removed, the installer would yield the "A newer version of this software already exists on this disk".


/private/var/db/receipts found and deleted the following:

com.microsoft.Silverlightinstaller.bom

com.microsoft.Silverlightinstaller.plist

com.microsoft.installSilverlightPlugin.bom

com.microsoft.installSilverlightPlugin.plist


Other locations searched and files previously removed:

/Library/Internet Plug-Ins deleted Silverlight.plugin

/Library/Receipts deleted Silverlight*.pkg

~/Library/Application Support/Microsoft deleted Silverlight


Once these were in the Trash, I restarted the system. Once rebooted, I returned to the Netflix web site using Safari 5.1.7, downloaded the Silverlight installer, then quit Safari. At this point I ran the Silverlight installer and it ran as expected (no error message) and completed. I then re-launched Safari, returned to the Netflix web site, and tested a "watch instantly" program -- works just fine!


Again, thanks for your insight! -- Paul Mullin

Nov 19, 2012 4:46 PM in response to TheSmokeMonster

This is all irrelevant since Safari 6. Silverlight does not work with Lion, period. Firefox cannot be set to run in 32 bit mode since Java 7 installed on Lion... I use 10.7.5. If I am wrong, please let me know. I have tried everything including what is mentioned above re: hidden microsoft files. My Imac is not my primary video machine for Netflix, but having it working is still desirable. I even tried the reboot holding down 3-2 to supposedly boot into 32 bit mode. It did not work. Maybe Mountain Lion allows for setting Safari or Firefox to 32 bit mode? Not updating right now if it does not. I don't think you can install an earlier Safari version anymore. The Netflix support folks are not even aware of these things. I mentioned it to them today and they thanked me for the heads up. They send people to Microsoft.. that is a big joke. No help there. I did it for fun. The girl took control of my desktop and could not even navigate to the right file folders.

Agree with Unknown in the last post re:HTML5.


Message was edited by: Moncrief

Lion Silverlight and Netflix oh my

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