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Anyone using a Canon Selphy printer with Lion?

I have a Canon Selphy CP800 and it's quite important to me. Canon have not updated the drivers on their website yet and Apple don't list the CP800 as a compatibile printer. Has anyone actually upgraded to Lion and tried the 10.6 drivers for this or any other Selphy?


I'm holding off the Lion upgrade until I know that all my stuff is supported (take note whingers and whiners).


Any insight appreciated.

iMac, Mac OS X (10.5.1)

Posted on Jul 24, 2011 2:02 AM

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Question marked as Top-ranking reply

Posted on Jul 25, 2011 2:42 PM

For me the provided driver-installer does not work in Lion, I get an error message during installation


User uploaded file

No idea if it would keep on working if you already have it installed prior to upgrading


cheers

277 replies

Nov 13, 2011 9:12 PM in response to IrrepressibleMonkey

There are two options to get Mac OSX 10.7 Lion to print to Selphy CP800:

1. Parallels Windows XP, intall XP version of printer driver, not our favorite option,

2. TimeMachine backup your machine, install OSX10.6 Snow Leopard, install CP800 drivers, test, then upgrade to OSX 10.7 Lion, and reimport your ID and settings from Utilities | Migration Assistant pointing to TimeMachine.


I'm upset myself with Canon, but at least the above options work while still using my Mac Lion setup....

Nov 14, 2011 2:02 PM in response to jme1222

Had to do the same as Jme1222 stated..


For those on a new iMac 2011, trying to install 10.8.0 Snow leopard will cause a Kernel Panic & Crash so you need to get 10.6.8 or it won't work.. (may be the same for all new Macs??)


I had to do the following using CCLoner which is a free app for cloning your HD amongst other things.. There may have been an easier way but this was my route..


This procedure requires two external HD's one for copying your OS and another to back up your files. If you only have one external you can partition space for the clone and file backups.


I stayed away from using timemachine because I never really have much success with it plus as mentioned for this situation it woudn't really work..



On the Mac Book Pro or any other Mac pre Lion release..


  1. Backup your files to your backup external HD or external HD Partition
  2. Insert original Snow Leopard Disk
  3. Restart with the 'C' boot command (see here)
  4. Use diskutil to erase the internal HD (removing Lion) using (Mac OS Extended (Journaled))
  5. Continue to install Snow Leopard
  6. When finished update from 10.6.0 to 10.6.8 using software update
  7. Use diskutil to erase an external HD using (Mac OS Extended (Journaled))
  8. Download & install CCCloner for free
  9. Use CCCloner to clone the internal HD to an external HD
  10. CCCloner, Select Source as your internal OS HD
  11. CCCloner, Select Destination as your external HD
  12. CCCloner, Press Clone..



On the iMac 2011 i7


  1. Backup your files to your backup external HD or external HD Partition
  2. Connect external HD to iMac
  3. Start iMac with 'Option' boot command for start up manager (see here)
  4. Select external HD as boot disk
  5. Use diskutil to erase internal iMac HD (removing Lion) using (Mac OS Extended (Journaled))
  6. Use CCCloner to copy the external HD to the iMac internal HD (Application should be there from the clone above)
  7. CCCloner, Select Source as your external HD
  8. CCCloner, Select Destination as your internal iMac HD
  9. CCCloner, Press Clone..
  10. Select the internal iMac HD as the startup disk in prefrences
  11. Rebbot iMac
  12. Instal the Canon Drivers
  13. Test printing
  14. Upgrade to Lion
  15. Should work
  16. Use your external backup HD or external HD Partition to restore your original files


On the Mac Book Pro (bring this back up to date also)


  1. Install the Canon Drivers
  2. Upgrade to Lion
  3. Test
  4. Use your external backup HD or external HD Partition to restore your original files from the Mac Book Pro or whatever you used



If I didn't have my MacBook Pro i'm not sure how I would have done this..


Aprt from this taking forever the downside of this was I had two systems to rebuild after, but it all works and i'm printing without issues..



Hope this helps.. Especially if you enjoy progress bars!

Nov 24, 2011 3:09 AM in response to IrrepressibleMonkey

Hi everybody.

I made a hack to autorize SELPHY CANON installers running on LION. Now, we can install all drivers on LION without doing it manually or from Snow Leopard. But impossible to create a printer with the right driver (mine is a CP780) from the "Print & Scanner" windows (preferences).
Do you know a way to set (or edit) parameters manually from a Printer already created ? Is it a "plist" file type ?

Nov 28, 2011 6:02 AM in response to IrrepressibleMonkey

Hi everyone,


i have the same problem, i bought my CP800 just two days after Lion was out, since then all i could do is put the pictures from Aperture on a USB Drive and insert that, which leaves me with a selector screen on the printer always showing "?" instead of a preview, so i have to guess which picture is selected when printing.


I just sent Canon my own rant, so i'm pretty interested in seeing what their answer will be. I included my CP800 problems plus the fact that i also can't install drivers and software for my Canon 5D MkII which i bought the same day. I was really looking forward to using the included remote control function of the 5D, since i do a lot of photography at night. But no luck there. No Company should just sell products and then one year later stop providing driver support for it. That's showing you don't care at all about your customer. And that's just unacceptable.

Nov 28, 2011 6:53 AM in response to IrrepressibleMonkey

Sorry for the double post but i already got an answer:


Dear ctrlaltde1337:


Thank you for your inquiry. We value you as a Canon customer and

appreciate the opportunity to assist you with your SELPHY CP800.


Unfortunately, the SELPHY CP800 is not compatible with the Lion

operating system. It is only compatible with OS 10.6 and earlier.


If a system with an earlier OS is not available, we would have to advise

that you print from the memory card slot of the unit or from a

Pictbridge compatible camera.


I sincerely apologize for this inconvenience.


Please let us know if we can be of any further assistance with your

SELPHY CP800.


Thank you for choosing Canon.


Sincerely,


Michael

Technical Support Representative


First and foremost i have to say that this seems to be a copied standardized answer since it did'nt answer my question if they were making a driver in the near future, so i replied and am waiting for that answer. If they're still saying there won't be a driver for Lion, i will do a backup of my system, install Snow Leopard, install the drivers and update to Lion again, but after that i'll probably never buy a Canon printer again. Sales for Macs have gone way up in the last years and Canon seems to become completely Windows oriented which is a delbreaker.

Nov 28, 2011 4:27 PM in response to PAHU

PAHU wrote:


Well I did "reader" the thread and you were the only person that mentioned Gutenprint not working, while another did have it working!!


Mac OS X support for the CP-800 is currently being reviewed by Gutenprint. Right now, it looks the drivers do work on Linux distros but not on Mac OS X. This applies to the newer CP-series (CP520, CP530, CP740, CP750, CP760, CP770, CP800) and the ES-series printers. I hope this situation can be resolved soon.

Nov 29, 2011 11:13 AM in response to IrrepressibleMonkey

I wish their answers were consistent, yesterday they told me there were not gonna be drivers for the Selphy line. Now there is hope? Do the French know things the US Department doesn't? Well today i got a mail from canon to rate their e-mail support, so i rated it and answered they were unable to help with my problem and when i saw a field asking what Canon could do to regain my trust, i just couldn't resist. ^^ So i wrote another rant.


Anyway the driver isn't the issue, it's the installer, or else the drivers wouldn't work for those who installed them on 10.6 Snow Leopard. Should be an easy fix Canon. I hope they release the drivers in 2012 or at least that Gutenprint will get them working. Let's wait and see.

Nov 29, 2011 1:04 PM in response to ctrlaltde1337

ctrlaltde1337 > not an installer problem, it's a configuration driver issue. Try my hack (installer for all CP on Lion) :
CP500.zip

After the installation, all files are copied on Lion, but impossible to install the CP printer.
That page (my blog) is in French, but try to use GOOGLE TRANSLATION to get the right language :
http://www.fusina.net/news/news-L_imprimante_CANON_SELPHY_pour_MAC_frappee_d_obs olescence-871.html

Anyone using a Canon Selphy printer with Lion?

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