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I can't login to FaceTime

Hi Everyone,


I purchased Mac OSX Lion from Apple store which came with Facetime, I can't login to FaceTime, it shows an error, "can't signin. Plz check your network connection and try again". Can anyone help ?

MacBook Pro, Mac OS X (10.7), Mac OSX Lion

Posted on Jul 24, 2011 7:39 AM

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Posted on Jul 25, 2011 7:27 AM

Go to your system preferences → network → make sure WI-FI selected → advanced → DNS tab. Add 8.8.8.8 to the DNS servers. Go back to FaceTime and try to verify your account again. Let me know if that works.


Good luck! - Doug

99 replies

Nov 24, 2012 6:40 PM in response to Mike "B"

If changing DNS server to 8.8.8.8 or 8.8.4.4 in System Preferences doesn't work, the problem could be your firewall settings. When turned on, your firewall actively screens against almost every app using access to the web. To fix this, go into your System Preferences > Security & Privacy > select the Firewall tab. Click on the lock icon on the lower left hand corner of the window and type in the admin password. From there, select Firewall Options. From here, you can tell your Firewall to block all incoming connections. For the case of Facetime and iMessage, you will want to click on the box that allows signed software to receieve incoming connections from the web. From there, click on "+" and add Facetime, iMessage, and any other necessary apps to this list.

Hope this helps!

Aug 27, 2013 2:13 AM in response to Sam Sajjad

im trying to sign in to facetime on my ipad mini , after signing in, it want me to choose which email will be used to contact me. it had 2 choices my email account and another email account. whenever i select my email it goes back from the beginning where i should sign in again. I did it vise versa for the other email, ut i only get same results.. what to do??

I can't login to FaceTime

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