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Missing emails in Mail - Lion deleting them?

I'm using Mail with two IMAP accounts (oneis gmail), and I'm experiencing a little weirdness.


I seem to be missing emails coming in, which I'm not deleting or filing away.


I got in late last night and checked my emails on my iPhone. I read one that needed to be replied to today, then closed Mail on my iPhone and went to bed.


This morning, I jumped on my Lion iMac and opened Mail - and the email I read on my iPhone doesn't appear in my inbox. I checked on my iPhone and iPad and it's not there either.


I didn't delete it or move it or do anything other than read it on my iPhone.


I asked on another forum, and one person said the following:


I am experiencing the same thing. I seem to be able to send email from the Lion's new Mail, but can't receive any.


I have several mail accounts in Mail and the problem seem to be the same with all of them regardless of whether on exchange server or not. The strange thing is that I can see and read some of the "invisible" incoming mail in my iPhone, but if I try to refresh my Mail accounts on mac, it may delete the new emails also from my iPhone! The disappearing emails are nowhere to be found and I have also checked the external exchange service mail boxes and junk mail and spam boxes.


Quite serious bug causing a lot of harm!


So it doesn't seem to be just me.


Anyone else?


Cheers.

MacBook Air, Mac OS X (10.7)

Posted on Jul 24, 2011 9:44 AM

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Question marked as Top-ranking reply

Posted on Jul 25, 2011 8:02 AM

I'm having the exact same problem that you describe. In some cases incoming mail appears in the inbox for a few seconds, but then dissappears and I'm unable to find it anywhere.

251 replies

Mar 4, 2012 9:12 AM in response to Rob Rietveld

Rob Rietveld wrote:


Thanks for the suggestion, I agree with the coset issue and will buy the Office Pro 2011 version.

I hope it is not going to prove to be an excersice of driving out the devil with Beelzebub.

TKS

Please note that when using Outlook 2011 only email will be available, you will be unable to get iCloud contacts and calendars, if you need access to the contacts and calendars use something else.

Mar 19, 2012 8:42 AM in response to scadmin

It turns out that iCloud makes some changes in Mail on iPads and iPhones when you migrate. Go to Settings, Mail/Contacts/Calendars, and under Mail you'll see Show . . . witha choice of how many messages to show. The default is 50.


So that solves one problem. I still haven't figured out how to get old messages on my MacBook or on iCloud itself.

Mar 22, 2012 3:40 AM in response to Adam McGechan

I don't think its a GoDaddy issue...I believe it may be an apple software Virus.

I use Go Daddy for my business emails...(2) different companies.

I have a Micorsoft Exchange system.

I use a PC running Outlook 2010, an Ipad2, and a Blackberry

My WIfe uses a Macbook running Outlook 2011, Ipad2, and an Itouch.

We have been running this system for several months.


About 2 weeks ago, she started getting the disappearing Email on her Ipad. NOT on her MAC or Touch.

I have never lost anything.


Deleting the mailbox and recreating has not fixed it. It started with one folder and has now moved to other folders.

I'm going to have her wipe her Ipad and reload it from the backup.

Mar 22, 2012 4:07 AM in response to Adam McGechan

Thank you for that link and I read that article.

No where does he say that there is no such thing as a Mac Virus.

You also have to accept him as a clear and definitive authority. That is quite a leap of faith.


Having said all that...which is already way too much...I have a problem with a major issue that is happening:

1. For a very long time now

2. across ALL platforms of email users and types of email accounts

3. Across different devices with NO CONSISTENCY as to device type, age, OS version


I'm not saying it is a virus. I'm saying that is COULD BE.

As a good troubleshooter, if you decide what something ISN'T prematurely, you close a lot of doors to your search.

Mar 22, 2012 4:11 AM in response to Adam McGechan

And another thing...just to feed the conspiracy theorists among us, if it were a virus...and it was known to Apple, the very LAST thing they would do is make it public.

Discovering a true Mac Virus Danger would send Apple reeling and the effects would shake the very foundation that the company is built upon. Trust would be gone overnight with the threat of viruses.

Mar 22, 2012 4:19 AM in response to roycemac

roycemac wrote:


And another thing...just to feed the conspiracy theorists among us, if it were a virus...and it was known to Apple, the very LAST thing they would do is make it public.

Discovering a true Mac Virus Danger would send Apple reeling and the effects would shake the very foundation that the company is built upon. Trust would be gone overnight with the threat of viruses.

Good Lord, you really are a Conspiricist Theory person. There is NO VIRUS FOR MAC. Simple. Definitive. Final. Malware and trojans yes, if you are silly enough to install them, but NO VIRUSES. If there were they would simply advise to use Anti-Virus software. They don't. NO VIRUS.


But I don't think this will satisfy your Paranoia.


So Good Luck


Pete

Mar 22, 2012 5:33 AM in response to petermac87

Well, actually, there have been Mac viruses. Not very many, though.


But this kludge with Mail just looks like incompetent coding. Surprised at Apple for not fixing it - but then it was the same with the old mac.com email addresses. Back then, I lost work by not getting emails that could have made me thousands of euro. When I told Apple about it, they said I should report to them the next time I didn't get an email, to which I replied that as soon as they provided the telepathy plugin I'd be able to do so...

Mar 22, 2012 12:56 PM in response to Adam McGechan

This is not about a conspiracy theory. This is about an unexplained issue that is affecting many people with many devices across many platforms. My problem here is that it is not universal. Everyone isn't being affected by it, so there has to be a common thread among those who have been affected.

If it was the Lion software then why did my wife's MacBook not get it...but her iPad did when everyone else was getting it on their Mac? She has had Lion since Dcember and it just started happening a few weeks ago.

An it' has apparently not affected everyone who has Lion or a Mac or an iPad.


As for Apple...it is mnot a theory but a public relations fact that if they discover a virus...or malware or whatever you want to label it...as they all spell trouble....the very highest priority they have is to contain that information so they can try to get rid of it quietly.


As someone who doesn't really know much about the software and code end of things but has been around since the cell phone made its first appraise in an attaché case, I am surprised that Apple would not have figured out the code issue behind something so invasive for such a long period of time. Tis is not logical especially given the rollout of the new iPad and the passing of Steve Jobs.

Apr 4, 2012 10:30 PM in response to Satolo

I am having the same problem, in mac mail on my Macbook pro, I have 6 email accts, and one of my accounts, all my emails in my inbox dissapear. I am using IMAP,and they do come back after a day or so, but it is very frustrating that the emails are disapearing. Come on APPLE, give us a fix.

It is not happening on my iphone or ipad.


I called my IMAP host, and they definitily said it was not them.


Please help

Missing emails in Mail - Lion deleting them?

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