Saving illustrator CS5 files in Mac OSX Lion makes the app to crash

Adding my name to the list too. Under lion 10.7.3, Illustrator CS5 15.0.2, full system freeze when saving a file on USB drive connected to Airport extreme base station with firmware 7.6.1. The file does get save but hate having to restart !!!

OK I've just updated Lion to 10.7.4 and the issue of saving Illustrator and Photoshop files directly onto my Time Capsule seems to have been resolved! I've tested a few different files and so far so good. Hopefully this is the fix we've all been waiting for!

Well it didn't solve my problem – Illustrator still crashes. I give up...

Yup, same problems here.

Have to hold down the power button multiple times a day to restart because of full system freeze.

Will try the "save as" and smb://... suggestions...

I'm just saving all illustrator files to the desktop and then copying them over to the server every time. That is until I forget and have to hold down that ****** power button again... and now they're offering CS6 already..!

How many pages of irate posts does it take to get noticed and receive some confirmation with a chance for resolution of an issue anyway? The combined hours lost as we reboot our systems to be able to continue our tasks must measure in the thousands by now. Hello Apple and Adobe?! Anyone home? I don't want to abandon my Time Capsule (accepting that I'm stuck with Adobe) because of this but I'm sorely tempted. The latest Lion update doesn't fix it, the latest Adobe suite doesn't fix it, so what other options do I have?

I did a clean install of Lion, so wiped my entire harddrive. Then, I downloaded the CS6 trial from Adobe. The problem is still there. I even bought a different hard drive to save over a network instead of the Time Capsule. It's still an issue. Extremely frustrating. So, we know it's not just CS5, we know it's not some bug on my hard drive, we know it's not Time Capsule, and Apple released an update that was supposed to fix it and it did nothing. It's gotta be Lion and Adobe. I thought they would have fixed it by CS6.

none of that would do any good, i predict, as this is just another Adobe / Apple snafu that has happened before with a major releases of the OS and a CS. we'll just have to wait till one or the other sort it out in an update...

I was hoping the 10.7.4 update was a fix, but it didn't help for me. I'm still having the same problems outlined in my previous post dated April 22. Frustrating!

- Erin

I've updated lion and to CS6 and it now happens in PS.

This is sooo terrible, I cannot save multiple versions of client files that are 250MB+.

Adobe, Apple, pleease somebody FIX THIS!!

This is frustrating -specially when I'm on deadline and I'm pulling my hair out. I expected this from my PC, not my MAC!!

What I just learned:

Someone earlier mentioned the bit about saving locally vs to the network -and I think this is it:

I transferred a file I was working on (on the network) to my local folder and voila! No crashing each time I save.

Shew!

Workaround: Save working file locally, upload to network when finished.

I'll update this post if there are any changes. Finally, I can get back to work (fingers crossed!!)

Adobe, Apple, pleease somebody FIX THIS!!

Please add me to the list. Exact same issues as everyone else!

I spent 12 aggravating hours on tech support with Adobe. Now I'm ******! Finally figured out if I disconnect the Time Capsule (being used as a file server), the issue went away.

I was using 10.6.8 and had recently upgraded to CS6 creative cloud. Everything was fine. Then upgraded to 10.7.4, I figured no harm. Worst mistake ever!!!

PLEASE help us with this issue!!!! Both Apple and Adobe should take ownership of this problem now!!!

Our company just decided to update one of our iMacs to Lion and as soon as we did we started getting frequent crashes when saving to our Time Capsule from Photoshop and Illustrator. What really makes this serious is that when I save a Photoshop file, it deletes the old file I'm trying to save over, and then it freezes and does not save the new file! I've lost a few projects because of this and have had to start from scratch after a lot of work.

Everything saves fine when I save to my desktop it is when I try saving to the Time Capsule that everything starts freezing and I end up having to do a hard restart on my computer.

Mountain Lion is coming out soon so hopefully the issue will be resolved with that update. Still, a person should not have to upgrade their OS for $20 when the issue should be fixed for free!

benkopf wrote:

How many pages of irate posts does it take to get noticed and receive some confirmation with a chance for resolution of an issue anyway?

Hello Apple and Adobe?! Anyone home?

Pages of people having an issue shows that there is an issue for some, but will not bring it to the attention of Apple (or Adobe). This is a User to User forum, no matter how much people wish to believe it is a direct line to Apple. For Apple you will need to send them feedback

http://www.apple.com/feedback/macosx.html

And for Adobe

http://forums.adobe.com/index.jspa

Good Luck

Pete

I guess I finally got it and!

As I suspected, the crash issues has to do with the Auto Save resource in Lion.

So you have to disable that to save your documents in network devices that

doesn't support the Auto Save function.

To disable that, you have to follow these steps:

1) Open the System Preferences Panel

2) Click on the Time Machine icon.

3) Click on Options button (Even if the Time Machine resource is disabled)

4) Uncheck the "Lock Document" option.

5) Save it.

So you can use normaly the Adobe Suite, with no crashes.

Worked fine for me.

I hope this can help you too!