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XP SP3 Never Responds to Migration Assistant Authentication Request

I've been using Macs for years and years and PCs for years and years before that. My parents have hung onto their XP machines as long as they (and I) could stand and it's now time to move them over to Mac. I remember the very painful days I spent migrating my Windows Outlook email and address book over to the Mac and swore I'd never go through that again. So when I heard Lion would have a Windows Migration Assistant that works with Outlook, I was nearly ecstatic. That was some days ago now and I now wish I'd just done the migration the old painful way because I'd be done by now.


I have two systems running Lion, one brand new Mini that came pre-installed with Lion and one brand new 17" MBP that came loaded with Snow Leopard but was immediately upgraded to Lion using the App store. I also have two Dell desktops running XP Pro SP3 that's fully up to date with Windows Update. I have exactly the same experience with Migration Assistant on both pairs of machines:

  1. I download and installed Migration Assistant for Windows
  2. I connect the Mac and the PC via an Ethernet cable
    • Both computers acknowledge that there's ethernet present.
    • The Mac can actually browse the XP machine's hard drive.
  3. I run Migration Assistant on the Mac and take it up to the point that it's looking on the network for a computer to connect to.
  4. I run Migration Assistant on the XP machine
  5. The Mac now sees the XP machine in Migration Assistant
  6. I select the XP machine and continue to the authentication step
  7. The Mac spits out an authentication code
  8. The XP machine appears to be waiting to hear from the Mac
  9. Everybody waits for everyone else
  10. Two hours go by
  11. Nothing ever happens.


So, I tried a few things:

  • I rebooted everybody and that changed nothing.
  • I tried it over and over for two days and that changed nothing.
  • I tried reversing the order of steps 3 & 4 above, no difference in the outcome.
  • I tried connecting the two computers via USB, but they never saw each other.
  • I called Apple tech support. The first guy reviewed the steps with me and suggested very nicely that I call Microsoft (LOL). I asked him to escalate the case and he sent me to someone else who did actually seem to know what he was talking about. That person said I should give the XP machine up to 20 minutes to notice the authentication request from the Mac. That's why step 10 is in there above.


So if anyone has any suggestions, please let me know.

Posted on Jul 25, 2011 1:49 PM

Reply
67 replies

May 9, 2012 3:27 AM in response to Christian Swanson

RoyalHousehold

Should you try deleting the Bonjour on the PC, delete the migrator, restart PC. Then install the migrator assistant. Then maybe a working Bonjour is present. That's what I'm gonna try once I get home.

Hans

Norway

Jun 24, 2012 11:50 AM in response to Christian Swanson

Apple support told me over the phone that Migration Assistant does not work with XP and that Apple is working on this, but there is no timeline for completion. Suggestion was to copy to an external HDD and then copy from there to iMAC. I do know that the iMAC can read the ext HDD.


I tried a direct ethernet cable connection from PC to iMAC and set up file sharing, but the mac could not read the PC (probably NTFS file format issue).


I have nothing left but ext HDD or USB key, pay for different software, or pay someone to do it.

Jul 30, 2012 5:18 PM in response to Christian Swanson

I'd just like to see a 'diagnostic mode' of Migration Assistant. Clearly, the main problem is that Microsoft has some opportunistic 'bugs' that prevent the Migration Assistant from working.


Let's be clear, in many instances, what Migration Assistant is trying to do would be seriously compromising the users' security if it was used for other purposes than user migration by the user.


It's collecting all your files, email settings, even passwords and other sensitive information.


I've definitely been frustrated by these problems as I migrate a few systems a week.


How's about this Apple: if the user launches Migration Assistant on the PC as Administrator (right-click, Run as… Administrator) then a console window shows a verbose diagnostic log of what steps Migration Assistant is carrying out? The most frustrating part of Migration Assistant, when it doesn't work, is that it just sits there and doesn't report problems or offer any chance of trying to figure out why it isn't moving forward.

Aug 1, 2012 6:40 AM in response to Christian Swanson

I was having this same issue, and just got it to work!


PC: Toshiba Satilite Windows XP Home Edition SP 3


MAC: MacBook Pro OS 10.7.4


I think it may have something to do with the Jul 25th 2012 post date on the Windows Migration Assistant. I don't think they updated the version number. 1.0.1, but mine said 1.0.1.3 in the log file found in C:\Documents and Settings\{YourUsername}\Local Settings\Temp\SystemMigration.log


I did remove Bonjour and Migration Assistant from the PC with Add/Remove Programs. Then loaded Bonjour Print Services, and the "new" version of Windows Migration Assistant. It looks like in the log file it only attempts to scan your files and such the first time it runs.


I would be intrested to see if people that downloaded the Windows Migration Assistant after Jul 25th 2012 are still having this issue.


A few quick things to note. Set a password on the PC before you transfer! When you first try to get into the user account on the Mac you need to disable fast user switching, and shutdown the machine. It will then prompt you to reset the password for this user.


It did not pull in my actual iTunes library (on an external drive) so if that is the case I would not have any large external drives connected because it scans all of the files and askes which ones you want to transfer. I would rather just do that manually.

XP SP3 Never Responds to Migration Assistant Authentication Request

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