I am trying to recover the password on my (other) Apple ID which is an @gmail.com address. When I click "Recover password" the password never arrives in my inbox. Other emails from Apple arrive when doing the same thing on my other account.
I haven't used this ID for a long time but need to access it as my iPhone still has some Apps associated with it. Is anyone from Apple available to help?
MacBook Air, Mac OS X (10.7)
Check your secondary email, not your primary email for the password reset email.
I solved my problem.
If you're not getting the apple password reset email and answering the security questions aren't helping, then do the following.
When you set up your apple ID you put down another email ID as a recovery email address.
The password reset email doesn't get sent to your primary email (which is also your apple ID). It gets sent to your secondary (recovery) email.
Apple ID password reset doesn't arrive
