In the Lounge area of these forums (for level 6 users and higher) John Galt made this thoughtful comment. It is slightly modified as it was a response to an individual. So I changed just a few words to make it read as a general statement.
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Apple dominates the mobile device market, and appears to be pushing OS X in the direction of iOS. Computers are no longer just professional tools, they have become appliances like your kitchen toaster. I bristled when Steve Jobs proclaimed the end of this era ("they're going to be like trucks") but as is usually the case time will prove him right.
People don't want PCs. They're too complicated, they crash with disturbing regularity, they succumb to malware and viruses. As appliances like a kitchen toaster, they're a failure. It's already happening: Intel just cut its forecast on declining PC sales.
Like common appliances, intelligence will not be required to operate the Macs of the future. In fact, consumers will demand they become less "dangerous", less difficult to use, and completely invulnerable to malware. Consider the sort of questions being asked here, and the apparent level of intelligence of those asking them. Encountering a coherently worded, grammatically correct question is becoming rare. Look around you - is it not obvious that the world is becoming dumber?
A computer can be a powerful tool, but powerful tools are dangerous when wielded by dolts.
Apple has two choices: continue to make computers that require a level of technological literacy to use them, or adapt to the pressing needs of a society that is evidently becoming dumber at an accelerating rate. How is that going for them? Unlike every other PC boxmaker, sales of Apple computers is actually increasing: http://www.gartner.com/it/page.jsp?id=2079015
Face it - we're dinosaurs. We're tilting at windmills.
For the truly computer-literate among us, we can only hope that Apple will continue to offer some high level access to "their" computers, perhaps through some kind of developer status like there is for iOS. Don't be surprised if we have to pay for the privilege, and that it could be revoked for whatever minor transgression they deem appropriate.
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Sadly, I have to agree with pretty much all of this. Long gone are the days when being a computer owner meant that you either had to take the time to learn a myriad of tricks and technical knowledge just to keep it running, or hire someone else to do it.
All you have to do is look around. His reference to a toaster is perfect. The younger generation knows nothing of tweaking config.sys and autoexec.bat files to get MS-DOS systems running as efficiently as possible, while still getting programs which both could or couldn't handle "extended" memory working at the same time. Or the days of OS 9 and earlier where it was practically an art to figure out what order to get extensions to load in so they wouldn't interfere with each other, or cause the system to crash with alarming regularity. They expect a computer to be like a toaster. Turn it on, and darn it!, it better work without my having to think about it. This despite the great complexity and interaction of hardware, firmware, drivers and software.
When you look at it from that perspective, that is what Apple is catering to. The newer users who really believe the "It just works." statement. The simpler they can make the OS, the more appliance like and goof proof it (hopefully) becomes. The huge downside of that is users who do know how to make the most of a computer's capability aren't even allowed to, as "features" which get in your way can't even be turned off.