lion mail exchange message moving issues

As I think I said earlier, I reported the problem I had (Re: Exchange Mail Issues after Lion Upgrade) as a bug.

After a pleasant exhange with the Apple engineers, they decided (31st August) they already had the bug reported under another code, and were investigating.

I shouldn't give any more detail, as it is under developer non-disclosure.

Of course I share the frustration of Mail being so difficult, and hope that a new release soon will make all good :-)

If your problem is different to mine, then as far as I know it has not been reported.

Best

Hugh

I followed your advice and deleted all of my mail rules and turned off junkmail. Since doing so, I have not encountered the problem while moving messages. Short term success.

Of course, I no longer have rules filtering my Exchange email for me and now must do it manually. This is most certainly a bug in Mail.app, but this workaround is sufficient for now (for me at least).

As I see marking junk mail, but leaving it in the inbox still works.

The problem for me starts if "moving it to the junk mailbox" is checked.

I can confirm that after switching off all the mail.app rules as well as the junk mail filter, the 'changing flags' problem has disappeared.

Thank you.

I also recreated my mail.app rules on the exchange server so that seems to work fine as well (though I had to use server-side subfolders to dump filtered messages as Exchange rules cannot see my local folders).

Actually having the rules on Exchange is an improvement as now they will work even when accessing mail from an ipad or an iphone (and BTW the lack of client-side rules on iOS devices seems to explain why this problem only happened with OSX but not with iOS).

Fingers crossed that this will fix this *really* annoying problem.

Thanks again.

I observe that applying the automated 10.7.1 and now again 10.7.2 also contributed to the problem.

The issue started originally popping up for me when 10.7.1 was automatically applied. After I manually re-applied it, it resolved my issue. (Note, the resolution could have been a combination of reapplying the update and removing the rules.) However, after it was all working fine, now with the new 10.7.2 automatic update, the problem shows up again.

Jan Van Bruaene: "After I manually re-applied it, it resolved my issue. "

Are you implying that you had junk mail filtering on and mail was working fine, it was downloading mail from exchange server? Can you then try again manually reapplying 10.7.2?

Hi,

It all worked fine again until the last 10.7.2 update when mail/exchange broke again.

This time rather than reapplying the patch manually I first removed the mail rules.

That seemed to resolve it. No need to manually reappply the patch.

Jan

not a fan of lion. my mail started to act strange; there is no longer a delete in the toolbar and I can't add same. today I could not drag any messages from mail into the folders. what goes on here?

I'm having a similar flagging problem. I've been using Mail.app with Exchange for 2 years and never had a problem until recently. I am able to remove flags from all other emails except 2. Every couple of minutes, the flags will re-appear. Has anyone figured out how to fix this?

Sorely disappointed in this version of Mail.app. I'm an Exchange user as well. In addition to all of the flag update hanging and other issues previously listed, I'm also seeing considerable inconsistancy in the flagging of read mail. I typical work from two different computers. Previously read messages show up on each as being unread. It's frustrating to waste time looking at email again because it's not being flagged properly.

I did a mailbox rebuild and the problem still persists.

Running Mail.app Version 5.1 (1251/1251.1)

Mac OS X Lion 10.7.2 (11C74)

I've got a possible solution. We have a client running Exchange 2007 on SBS. Entourage was working, upgraded to Lion and it's not working. I tried everything in this thread and was getting the 443 error in Apple Mail. We found this info on the Mac Office site for getting Outlook 2011 to work. Followed the instructions for setting up Autodiscover and now, Apple Mail, Entourage, and Outlook 2011 are working correctly on Lion for my client. This is server side so if you don't have access to the Exchange box then you will need to send your host these instructions. Hope this helps.

The reason we discovered this is that we noticed that even Outlook 2011 couldn't hit the Exchange server so we knew the problem wasn't specifically with Apple Mail.

Cheers!

-todd

http://atomicinfotech.com

This thread is not about 443 error per se, and I have no 443 error.

For this reason I hesitate to ask system administration to modify their settings.

I still do have the email moving issue however, and it makes me mad that I have to restart Apple Mail several times every day to make sure I am receiving new mails from our exchange server.

It makes me even madder that for iTunes I get weekly software updates, but for Mail nothing.

Yep. Sorry. I hit reply to the wrong thread and not seeing a way to edit or delete.

I had similar symptoms. I was able to narrow it down to something that Mail was trying to copy, move or retrieve from my mail server that seemed to leave it befuddled. I was able to get my mail back to normal, after started moving some of my most recent top messages in the "IN" folder - to another Mail folder. I would check on the mail server web app, then the Mail app, then mail folders to make sure they were moving ok. It would hang on some of the moving items, but I ended up just pressing the "stop sign" in the activity window. After pressing the stop sign, I would go back to check the mail folders to see if the messages moved, and they did. I did this to both the IN and SENT folders, moving messages out to another folder. After a couple minutes of doing this, I notice the activity monitor wasn't hanging up on the "flag", "moving" or "copying" status anymore.

Part of the problem with my mail is that it stopped receiving AND sporadically sending for the last 8 hours.

But now - everything seems back to normal.

I would have to say that it was some or several messages that were blocking or corrupting the actions. Once moved out, they worked fine.

The "Solution" is very simple.... Just remove the checkbox "Store Deleted messages on Server" in the Exchange-account in Mail. Why keep something you've already decided to throw away anyhow ?

good Luck..