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Media Keys on keyboard not working with iTunes 10.4.0.80

After updating to iTunes 10.4.0.80 I have lost all control via the media keys (ie: play/pause; next; previous) on the keyboard whether or not iTunes is the focused application.

Specifics: Windows XP Pro SP3; Logitech MK710 wireless desktop (keyboard & mouse); SetPoint V6.30.41 - driver v5.30.67

Contacted Logitech first and their saying it's an iTunes issue. Believable since the media keys work with other player applications.

This is not life shaking but it would be very nice to have the functionality back again. Anybody have any thoughts?

Dell Latitude, Windows XP Pro

Posted on Jul 28, 2011 10:24 AM

Reply
57 replies

Dec 10, 2011 12:03 AM in response to Willy from Bernburg

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Willy from Bernburg




or just use this tool


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Thank you!

I have been looking for a hotkey fix forever! (I mean since I updated Itunes of course.)

apple ***** with its support responses, and if you don't have a mac they could care less.

This program is exactly what I was looking for, full customization!

I was using the yahoo widgets, which is dysfunctional.

If I wasn't broke I wold donate to their cause.

Anyway thanks again.

Oct 30, 2015 6:12 AM in response to jae355eee

jae355eee wrote:


CHECK THIS OUT:


Hello to all


I own a MX5500 keyboard and have SetPoint 6.30.41 with driver 5.30.67 installed. I had the same problem with multimedia keys not working with my iTunes.


I think i have found a solution which works for me. I googled a bit arround and read some posts about people haveing the same issues with other programs not only itunes.


Following some suggestion i seem to have found a solution for the problem and my play/pause, next and previous buttons work with iTunes 10.4.1


- You need to open a text editor (like notepad) as an administrator.

- Open the SetPoint players.ini file (C:\Program Files\Logitech\SetPointP\players.ini)

- Edit the line under the [Players] section to match the line bellow (bold is the wndClass which is to be changed)

iTunes=wac,iTunes.exe,ITWindow,xxx,xxx,xxx,xxx,xxx,xxx,xxx,0,1,iTunes

- Save the file

- Restart the SetPoint and hopefully play/pause, next and previous buttons should work (at least they work for me)


I hope this helps

This worked for me when iTunes upgraded to 12.3 and the media buttons on my Logitech K360 stop working.

Apr 5, 2016 8:04 AM in response to TeeBob

In iTunes Go to Preferences > Advanced And enable "Show iTunes icon in system tray" This made my media keys work while in other apps.

I also restarted the Bonjour Service by pressing the windows key and searching for "Services" then press B until Bonjour service is highlighted and make sure that it is started.


If you do not use Google Play Music then ignore this step.

Go to Chrome then Settings > Extensions > Keyboard Shortcuts (At the bottom)

and make sure the sound controls are set to "Global"


Best of luck,

Thomas

Media Keys on keyboard not working with iTunes 10.4.0.80

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