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Pay $29 for upgrade now have to pay for compatible scanner/camera etc

So, I just upgraded to the new Lion OS. Thought it would be a good thing. Now my scanner won't work. Come to find out that I cannot update the drivers to the new Lion OS supported drivers cause they don't exist. My Photoshop won't work either. So, basically I paid a low price for a great upgrade, but now I am going to have to pay even more to get new compatible accessories. Anyone else in this same boat?

iMac, Mac OS X (10.7)

Posted on Jul 28, 2011 5:35 PM

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130 replies

Jan 1, 2013 9:02 PM in response to p717

p717 wrote:


Hi Dinglydell,

My CS2 was not supported in MT. It worked in SnowLeopard but needed Rosetta. Lion would not support CS2. If you have Photoshop 6 you might want to verify MtLion will support it. CS6 works fine in OS X 10.8

Hope things work out for you.


Photoshop CS working concurrently with Lion (or Mt. Lion) with Snow Leopard (and Rosetta) installed into Parallels:


User uploaded file

[click on image to enlarge]


Full Snow Leopard installatilon instructions here:


http://forums.macrumors.com/showthread.php?t=1365439

Jan 1, 2013 11:32 PM in response to dinglydell

Hello Dinglydell,

I have CS5, OS X 10.8.2 and an 8400F. IMHO you only lose by not trying the RABRACK solution. Can it make things worse any worse? If it saves you buying a new scanner then great!

To me the hero of 8400F users is rabrack and the solution provided has worked a number of us! It did fine for me with both Lion & continues to work in MtLion. I can only assume CS6 will work (sorry I misunderstood you…my concern was that "Photoshop 6" is an old application and they do not run on Lion or MtLion). You can read back through the thread to see what minor snags I overcame and the links for drivers. All is working fine for me {:-))

~~~~~ Good Luck and may 2013 be full of Light, Laugher & Peace! ~~~~~

Jan 2, 2013 3:03 PM in response to p717

Thanks for the post p717. I guess I am driver challenged. No luck. But in reading these posts, decided to give VueScan a try. The good thing is you can do tests with the download before purchase. I downloaded it, and initially it did not recognize my 9950F, but gave hints on how to get it recognized. Did the hint and bingo, was able to use the scanner as advertised.


So, it was worth the $29.95 for me to get this thing up and running.


My thanks to everyone in this thread. Very interesting and informative reading.


Doug Aitken

Jan 2, 2013 5:37 PM in response to Douglas Aitken

Hi Doug! $29 is cheaper than a new Scanner! Wishing you success in all your scans! The one feature I needed was to be able to scan slides so until my 8400F is completely out of date I shall be very pleased! Even if it only does one slide at a time now as opposed to the 4 at a time it used to! Small compromise... just makes it a little more time intensive! Wishing you success in all your scans!

Jan 4, 2013 6:50 PM in response to renlaubri

I am so sorry I have taken so long to reply to this post. Apple locked me out of Apple discussions when I updated to OS10.8.2 from OS6.8 and I had to change my Apple ID. That caused all sorts of problems and I had to create another Apple Communities ID, and my forum username has also had to change.


Anyway, I have got my Canoscan 8400F working with CS6 and Mac OS 10.8.2 at last! Thanks all.


It's such a shame though that Adobe chose to get rid of the 'import' function which allowed far more scanning options than the rather basic Canoscan does. I also have Silverfast 6.6, but that won't work with OS10.8.2. Swings and roundabouts and much frustration!


Jamesqu's post helped me sort this out: https://discussions.apple.com/thread/4270332?answerId=20752590022#20752590022&ac_cid=tw123456#20752590


Thanks again to all.

Nov 22, 2014 2:03 PM in response to renlaubri

Just want to add that I too was able to get my 8400f up and running on OSX 10.9.2 following Rabrack's detailed instructions (and even opening the scans right into Photoshop CC 2014). During the steps, the scanner did not show up in Image Capture which was initially discouraging, but I opened the Toolbox anyway and it was working like a charm. Disappointing Canon terminates support and updates for its products. I suppose it makes more economic sense for them to drive sales of new products but it still leaves a bad taste in my mouth. The hardware works perfectly well with the OS if you'd just allow it and make it easy for customers to use it. Thanks for hacking the system Rabrack and good luck to everyone else.

May 13, 2016 7:39 PM in response to rabrack

...so, I just bought a Macbook Pro (May 2016) El Capitan....8400f did not work. Canon offers no support - followed Rabrack's model. Found 8400f drivers for Mac 10.6 on google, then found Toolbox 4.9 and 5.0 on google. disconnected scanner from usb and power supply, loaded driver and both toolboxes, restarted.


Plugged scanner usb and power back....did not see scanner in Image Capture...opened Toolbox 5.0 - would not scan. Opened Toolbox 4.9 and scanned just fine! Good scanner - does all I need. Thanks rabrack.

Pay $29 for upgrade now have to pay for compatible scanner/camera etc

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