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After Lion Upgrade - Autosave failed!

I was working on two Pages documents and closed them.


According to Pages help I should have been asked to save:


Closing a Document Without Quitting Pages

When you have finished working with a document, you can close it without quitting Pages.

Here are ways to close documents and keep the application open:

  • To close the active document, choose File > Close, or click the close button in the upper-left corner of the document window.
  • To close all open Pages documents, press the Option key and choose File > Close All, or click the active document’s close button.

If you’ve made changes since you last saved the document, Pages prompts you to save.

But I wasn't asked.


When opening the two files later I noticed that the last changes (one chapter) in one of them were missing.


How can this be...?

iMac 27, Mac OS X (10.6.7), Kensington Expert Trackballs

Posted on Jul 30, 2011 6:05 PM

Reply
94 replies

Aug 2, 2011 12:37 AM in response to MikeHolden

MikeHolden wrote:


It occurs to me that one solution may be to reinstall iWorks from the original disks and then refuse to take the later updates. Wouldn't that give effectively turn off autosave and give us back the 'Do you want to Save' dialog box? Any comments any one?

As far as I know, iWork version 9.0.5 doesn't run under Lion.


iWork 8.0.3 does.


Yvan KOENIG (VALLAURIS, France) mardi 2 août 2011 09:37:39

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

My iDisk is : <http://public.me.com/koenigyvan>

Please : Search for questions similar to your own before submitting them to the community


To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Aug 2, 2011 1:58 AM in response to MikeHolden

Hello


I repeat that what you get isn't the standard behavior.

The problem is to try to discover which is the culprit.


May you try to run Pages from an other user account ?


Clearly, there is something odd in your system.



Doing this test will tell us if the wrongdoer is in your current account or if it is in the set of files shared by every account.


Doing a "safe boot" as described in one of my messages would be useful too.

It would tell us if the problem strikes when the system doesn't use third party extensions.


Yvan KOENIG (VALLAURIS, France) mardi 2 août 2011 10:56:58

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

My iDisk is : <http://public.me.com/koenigyvan>

Please : Search for questions similar to your own before submitting them to the community


To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Aug 2, 2011 2:24 AM in response to MikeHolden

MikeHolden wrote:


For me the problem is very intermittent and I can't produce it to order. Most of the time it works okay anyway.


So such tests aren't really possible.

That's what I was thinking too. How long would I have to run these tests (under special protected conditions) until I could be SURE that it won't happen again? I couldn't sit there for 5 hours or more. And later, if AutoSave is so vulnerable, the malfunction could happen again when I would use a new app (or run one which I've already installed). I would say Apple should protect their own apps against such "situations". Or there should be warning messages in case of problems.


As far as I remember I was running:

- Pages

- Safari

- Bento*

- Clips*

- DropCopy Pro *

- Shades (free app)

- maybe Aperture*


Always with the latest updates.

* = bought via Apple's App Store

Aug 2, 2011 2:31 AM in response to coxorange

I didn't asked about applications but about Extensions.


I repeat my request about an other account.

When I asked for it, I didn't know that the problem is intermittent.

So, if the app behave well we will learn nothing but if it fails we will know that the wrongdoer is in the set of files shared by every account.


We have no proof that Apple techies are aware of this intermittent odd behavior.

If they are, let them time to identify it.

Yvan KOENIG (VALLAURIS, France) mardi 2 août 2011 11:29:10

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

My iDisk is : <http://public.me.com/koenigyvan>

Please : Search for questions similar to your own before submitting them to the community


To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Aug 2, 2011 2:43 AM in response to MikeHolden

The dictionary problem is no more a global one.

It don't strike in clean systems.


The problem is that nobody help to identify the culprit.

I'm in France, even with my glasses, I can't see what is installed in your machine.

When I ask you to make a test you, at last wrote that the problem isn't a permanent one.

This doesn't prevent you to run the asked test.

If the app behave well, we will learn nothing but if it fails we will know that it's useless to search the culprit in your account.


Are you getting the dictionary oddity on your machine ?


If you don't want to apply the safe boot, at least, make the effort to disable by hand the third partiesv extensions installed on your machine (if they are some of course).


Here, I'm running Lion without any third party extension.

Only what is installed by the Lion installer on a blank HD plus iWork 9.1


So, I'm sure that the clean system behave well.


I'm not an Apple representative but an end user like you.

If you refuse to help me, I will stop spending time trying to discover where is the wrongdoer.


Yvan KOENIG (VALLAURIS, France) mardi 2 août 2011 11:41:44

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

My iDisk is : <http://public.me.com/koenigyvan>

Please : Search for questions similar to your own before submitting them to the community


To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Aug 3, 2011 3:47 AM in response to KOENIG Yvan

Okay. Here is some interesting news. Not good!


I have completely rebuilt my MacBook - erased the disk and clean installed Lion (using these instructions http://mashable.com/2011/07/20/lion-clean-install-guide/#20859Step-1-Download-Li on-From-the-Mac-App-Store).


All worked fine. Completely clean Lion machine with one test user and no user data.


I ran software update - it installed a couple of updates. Itunes & something else.


Then I installed iWork 09 from my original disk. Version 9.0.


Then I ran software updates again. It installed the Lion updates to iWork.


Now I tested again.


I STILL HAVE THE SAME PROBLEM!!!


Pages is losing data sometimes if I don't specifically save using CMD-S.


This is what I did:

Put a few line in a pages doc. Save it on the desk top.


Add some more text. It shows " - Edited" after the document name.


Close the window. Re-open. It is fine. The changes I just made are there.


Add some more text. Again it says "- Edited".


Then I walked away to do something else. Came back 30 minutes later. Work the computer from sleep. Added another line. And closed the window.


Re-open. The last line of text I enter is not there!! The line I entered half an hour ago is saved. The line I entered a few seconds ago is not.


Can anyone else reproduce this?


Any suggestions on what to do next?


Thanks,

Mike.

Aug 3, 2011 4:37 AM in response to MikeHolden

Hello


I installed applying the same scheme and the problem doesn't strike.


There is a difference, I'm running the system (and the app) in French.


May you try to set French at the top of the languages list in the prefPane Language & Text and re boot the machine?


Of course, I'm not asking you to drop English definitely, just to change, temporarily a parameter.

Doing that, you will see if the app behave the clean way as it does here.


I forgot one other difference :


Lion isn't installed on the internal HD but on a firewire external one.


Yvan KOENIG (VALLAURIS, France) mercredi 3 août 2011 13:36:08

iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0

My iDisk is : <http://public.me.com/koenigyvan>

Please : Search for questions similar to your own before submitting them to the community


To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

Aug 3, 2011 5:44 AM in response to coxorange

I can now reproduce this problem at will.


Open an existing document on the desktop.


Add some additional text to the document. Don't save. Let the computer go to sleep.


Come back 30 minutes later. Wake the computer. Add some more text.


Close the window. Then immediately reopen it.


The first change is saved. The second change is lost. Every time.


Maybe the autosave update takes some time and I'm re-openning before it gets there.


I will attempt to contact Apple later. Problem is you need a serial number of a machine that is on support.

After Lion Upgrade - Autosave failed!

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