Iphone screen goes black during calls. . .

Sometimes while talking on a call, the screen goes black. I can continue the conversation, but can't hang up or access anything on the screen. Tapping on the screen, or the button is uneffective. I just have to wait till it recovers, which can take a minute or two, or turn the phone off. Anybody else experience this?

iPhone 3GS, Mac OS X (10.5.8)

Posted on Jul 31, 2011 6:56 PM

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Posted on Aug 1, 2011 1:16 AM

The screen is supposed to go black when held against the face on a call, to stop buttons getting pressed. If it is not coming back quickly when you move it away, it may be that the phone needs a reset or a restore. Some phone cases interfere with the proximity sensor, so if you are using a case, remove and see if it still happens. It could also be a hardware fault, which would mean getting in touch with Apple.

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Iphone screen goes black during calls. . .

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