Netflix not available on Apple tv

We're having similar problem, for about a month now. Sporadically, Apple TV says that Netflix is unavailable. Sometimes it helps to unplug and replug Apple TV unit, sometimes not. Really frustrating. We bought it to use with Netflix. Anyone hear of any solutions? Another thread it was a caching error. Is that the case?

I'm getting the "Sorry we could not reach the Netflix service. Please try again later." message for almost a week now. Unfortunately I'm thinking about returning the Apple TV to Best Buy and trying the Roku2 because of this. It seems to be an ongoing occurance for many users.

Is is more likely a Netflix issue. I've read about users having issues on the Roku as well as other devices. You are welcome to try it though.

Thanks, I hope you are right. I'd rather stick with Apple where possible.

I read on an older thread that changing your DNS to Google's public DNS: 008.008.008.008 solves the problem for a lot of people. I will give that a shot.

It is true. i've seen many posts from users on other devices with the same issue. The only time i've had issue is wen the whole service is down though.

Changing the DNS also creates problems. Sticking with your ISP's is ideal.

If Netflix is no longer visible in your menu follow these steps.

Settings > iTunes Store > Location > United States

If Netflix is no longer visible after updating sofware follow these steps.

Settings > General > Parental controls > Netflix> Hide change it to >show and it will appear in the menu page

i bought yesterday an apple TV 3r gen and i did update the software, but i didnt get the Netflix,Hulu and NBA app . what should i do ?

im from Middle east " lebanon" thank you

Hulu is US only, NBA may be the same. Make sure Netflix is available in your location.

I am having trouble watching Netflix even after the most recent ATV update. I switched to my LG BluRay player and no problems. Very frustrating.

Here's the biggest piece of bs from Apple. It's not a router issue! I can watch netflix on my iPad. Not only will my atv2 not connect to netflix but it also won't play it thru airplay from my iPad. Other programs hbo go YouTube will. You guys created the problem, now friggin fix it

That doesn't rule out the network. This is a user forum.