Previous 1 2 3 4 5 Next 230 Replies Latest reply: Mar 24, 2015 4:20 AM by Robert Sturgess Go to original post Branched to a new discussion.
  • Dr Oetker Level 1 (0 points)

    Good idea how about one of you tweeters tweets Stephen Fry about it that will bring the attention to this problem.


    How about tweeting this:

    - best in 120 charakters so it can be re-tweeted and I did not count!

  • apb209 Level 1 (0 points)

    Ditto to all of the above.  As a long time Outlook user while on a PC, I've found Apple Mail a gigantic disappointment in just about every sense. Sadly, Lion has made it worse.  What's with the box you get when you try to paste text into the body of an email?  And the cut and paste is misery.

  • Nils Scheidhauer Level 1 (5 points)

    I guess Apple has a simple and sort of statistical form of approach with bugs. Unless you have a representative number of "proven" cases it is considered a false. A side effect we probably have to get used to: While millions craze iPods and iPads, why solving the annoyance of few, being disappointed with the usability of a "niche product" like Mail?

  • Nils Scheidhauer Level 1 (5 points)

    Honestly? I thought this be solved long time ago and only needed like ONE complained to get programmers on it. That's why I didn't bother to actually sit down and "engage" this board earlier. Which makes it an even bigger disappointment now. In the past I could always rely on my Mac to NOT distract me from my real work and simply do what's it for without any tricks or compromises. Now this little bug makes me type my mails in Pages AND then copy&paste them into Mail. What a drag.

  • David Jenner2 Level 1 (0 points)

    One other side effect I've noticed is that 'sometimes' (not every time) I cut and paste some text from elsewhere in the same message, it does go in the right place BUT what it does do is change the bold formatting of my company name in my signature to regular!


    What the **** causes that? This is so distracting this problem, it really is becoming a headache. I do like Mail but the only real reason for sticking with it is because of the syncronisation with my iPhone.


    Can anyone confirm this happens to them?

  • 3mstrrktek7 Level 1 (0 points)

    Ditto on your problem.

    Basically it's like EVERY thing that can go wrong, IS going wrong. It's like Mail is melting down!

    Start tweeting and facebooking everybody.

    If you have Applecare ....... CALL it in!!!!!!!!!

  • David Jenner2 Level 1 (0 points)

    Come on people the momentum is building this has gone far enough!


    Is there a way we can directly get in touch with the Mail app dev team?

    I can't believe all the bods at Apple HQ aren't experiencing the same problem, they must be pulling their hair out!


    I can only think they are using Outlook, Entourage, Postbox, Hotmail, GMail, Yahoo, MSN, FedEx, UPS, Smoke Singals, Semaphor, Morse Code or a Carrier Pigeon to send their messages?

  • chaseinger Level 1 (0 points)



    we have word processing since the dawn of the cmputer age. this seems like a rather minor bug. i'm having the exact same problems, with some custom signatures (also complete mails disappearing when i change the signature, which renders the workaround uselss), copy/paste does not behave as it should.


    apple, fix this. pretty please. fast.

  • rajafromboston Level 1 (0 points)

    same problem.  This was bad in Snow L and was one reason I upgraded to Lion figuring it was some issue with my unique world and would go away with a system upgrade.  Wrong.  I don't use any signatures but very routinely have what I am pasting jump to a different location, generally one or two lines above the target.  It is irritating and generally leads to retping the text.

  • John Grzeskowiak Level 1 (10 points)

    Same problem here.  Just submitted a bug report to the Mail team referencing this thread.


    In order to provide as much relavent info as possible to help them, could everyone check to see if you're running any mail plug-ins or add ons and post here.  I'm using a plug-in called Letter Opener (opens windata.dat files correctly), but I was using it long before this off-position paste bug surfaced back in June/July.

  • Dr Oetker Level 1 (0 points)

    Hi, I'm running Mail straight as it is no plug-ins, no add ons. Been using signatures for years and depend on them. This problem has suddenly occurred in June/July of this year, 2011. It is so ridiculous, frustrating, wasting so much time that unless the problem is solved VERY SOON by APPLE I'm seriously needing to think about leaving Mail and finding a functioning alternative.

  • Matthew Gillard Level 1 (10 points)

    I am not using any plugins. Using Mail ver 3.6 (936)  on OSX 10.5.8. As with others, erratic pasting problem suddenly started around June/July this year,

  • Motorcycle Michael Level 1 (115 points)

    Same problem here, also since updating last summer (running Snow Leopard).


    I can confirm that the problem goes away when signature is eliminated; in my case, signature is same font/size as message text, contains a web link (complete with http, etc.), and has a short solid line above and below signature (made of understrikes, as in _______ ). No plugins or enhancements, no graphic in signature.


    100% repeatable: Create two messages with the same paragraph or two of text in them, one with a signature and the other without. Copy a word or two from middle of paragraph and try to paste it into another location; the email with a signature will insist on pasting text into a new line no matter where you place the cursor.

  version 4.5, OS 10.6.8, quad-core MacPro.

  • Adam Antoszek-Rallo Level 1 (0 points)

    I am having the same problem. Incredibly frustrating. Another person saying, "Apple, get on this! It is robbing productivity!".

  • David Jenner2 Level 1 (0 points)



    I'm interested to know how you contacted the Apple Mail team directly and if you had a reply, I'm guessing you haven't otherwise you would have reported back on here with some news.


    Just for the record I am using Attachment Tamer and SpamSieve but I stongly suspect that this has nothing to do with plugins at all, in fact I know this for a fact as I have noticed the problem long before I started using them.


    We've chalked up nearly 40 posts on this subject, how many will it take before it's fixed?



    I can only think this is the most challenging thing the dev team have ever had to deal with!


    Can anyone confirm experiencing this problem before Snow Leopard, I'm pretty sure I was having this cut and paste issue as far back as Tiger 10.4.


    I'd be interested to hear from anyone running an older version of Mail on an old Mac where it doesn't do this?

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