Is intego's virusBarrier X6 a problem with lion?

I am still working with Intego's support and this beta (which really fixed nothing). While things are better there are still a multitude of problems. I just sent them a huge log file so hopefully they will find something in there and can resolve it.

Hi csewrx,

I have a first generation Mac Pro and get exactly the same problem....about three kernel panics a week.....always virus barrirer.

Think I will give them maybe a month to fix it. And if not, in the trash !

Very unimpressed that they can not get it right...

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E

I sent them a ton of logs a few days ago and their reply to me was that Adobe AIR (used by Tweetdeck) and Flash were the problems and to try a different browser. The problem occurs on Safari, Chrome, Firefox and Opera as I told them and I also told them that Flash isn't going away anytime soon and neither will AIR that it must be fixed or we part ways. They tell me to get the latest updates and I've had those all along. Still a problem. I'd love to get rid of Flash but that ain't gonna happen for any MAC user and they know it.

No reply back yet.

They either get it fixed or I'm done. Their service is horrible in my book. I'll keep everyone posted.

Why are you guys bothering to stick with Intego when you KNOW it's causing frequent kernel panics? You may not realize it, but every time your computer crashes like that is an opportunity for data corruption and loss. Don't risk your data. Remove VirusBarrier; install ClamXav instead if you really want to have AV software installed.

csewrx wrote:

I sent them a ton of logs a few days ago and their reply to me was that Adobe AIR (used by Tweetdeck) and Flash were the problems and to try a different browser. The problem occurs on Safari, Chrome, Firefox and Opera as

I'm not convinced that they are putting a lot of effort into fixing Flash 10 for Lion. Have you tried Flash 11 Beta?

I told them and I also told them that Flash isn't going away anytime soon and neither will AIR that it must be fixed or we part ways. They tell me to get the latest updates and I've had those all along. Still a problem. I'd love to get rid of Flash but that ain't gonna happen for any MAC user and they know it.

I'm not so sure of that, either. Microsoft announced a few days ago that they too are backing away from Flash Adobe promises its AIR technology will make up for missing Windows 8 Flash support. That's a big chunk of users. If Adobe can't come up with a more secure alternative soon they are going to be left in the dust.

Thats odd behavior for a clean MacBook. How old is your MacBook? Are you sure virus barrier is the root cause?

A few months ago I purchased a new MacBook Pro and got the free upgrade to Lion, and currently running with these specs:

2 GHz Intel Core i7

Lion 10.7.1

I also just recently installed VirusBarrier X6 for its 30 day trial and have the latest versions of safari and firefox. I'm on day 13 of 30 with no problems whatsoever. Last week (on the 12th) it actually blocked a intruder "because it tried to run a Port Scan" on my computer. But.. Should I worry about Intego or whats with that?

Yes, both 10 and 11 and both have the exact same problem. In all honesty 10 works somewhat better than 11While I have read this, the reality is that 1000's of websites from small to very large organizations still have their sites coded in flash and it will be quite a while before everything is converted to something like HTML5, etc. It will be probably a good 2 years before this fully happens. Which for me, I would love nothing more. I hate flash.

Mine is a late model 2008 MBP. It's not a fancy new quad-core i7 but it is not a piece of junk either. I had 0 problems on Snow Leopard with Intego but since Lion it's junk. If you're not having problems now then you shouldn't have anything to worry about. My belief is that how the Core2Duo's use Lion is vastly different than a quad-core i7 and Intego is causing the kernal to panic. At least that's what I think based on some of the logs I sent to them and poking thru them. But I might be wrong.

Oh and am I sure. YES, 1000%. If you go into Intego and turn off every single tab of that thing. Archives, AV, Web threats, etc. Every single problem goes away. Turn it back on. Bam, problems. I've thoroughly tested it.

I paid for it, I want to get them to fix it or if they don't, I can say I did all I could and get a refund. That's my main reason. The other is ClamAV doesn't do quite as much as Intego and I really want to have further protection that ClamAV can't provide. And yes I know, you don't need AV on a MAC.....🙂

csewrx wrote:

I paid for it, I want to get them to fix it or if they don't, I can say I did all I could and get a refund. That's my main reason. The other is ClamAV doesn't do quite as much as Intego and I really want to have further protection that ClamAV can't provide. And yes I know, you don't need AV on a MAC.....🙂

As your Mac now won't run for long between crashes I would suggest that Intego have done a fairly good job of safeguarding from Malware, and if your Mac reaches the point where you can't restart it they will have done an excellent job.

Csound1 wrote:

csewrx wrote:

I paid for it, I want to get them to fix it or if they don't, I can say I did all I could and get a refund. That's my main reason. The other is ClamAV doesn't do quite as much as Intego and I really want to have further protection that ClamAV can't provide. And yes I know, you don't need AV on a MAC.....🙂

As your Mac now won't run for long between crashes I would suggest that Intego have done a fairly good job of safeguarding from Malware, and if your Mac reaches the point where you can't restart it they will have done an excellent job.

Don't be an ***. If you have nothing constructive to say, move on to something else.

csewrx wrote:

Csound1 wrote:

csewrx wrote:

I paid for it, I want to get them to fix it or if they don't, I can say I did all I could and get a refund. That's my main reason. The other is ClamAV doesn't do quite as much as Intego and I really want to have further protection that ClamAV can't provide. And yes I know, you don't need AV on a MAC.....🙂

As your Mac now won't run for long between crashes I would suggest that Intego have done a fairly good job of safeguarding from Malware, and if your Mac reaches the point where you can't restart it they will have done an excellent job.

Don't be an ***. If you have nothing constructive to say, move on to something else.

I'll move on to enjoying my Intego free, panic free Mac, you have a really good night now.

Tycoon24 wrote:

Last week (on the 12th) it actually blocked a intruder "because it tried to run a Port Scan" on my computer.

Your Mac OS X Firewall should have taken care of any harmfull effects of a port scan, as long as it's turned on.

Last week (on the 12th) it actually blocked a intruder "because it tried to run a Port Scan" on my computer.

That's interesting. Did the Intego product tell you where this so-called "port scan" originated? If you're behind a router, it must have come from within your network. You probably ought to do something about that.

On the other hand, if there was no port scan, you ought to do something about that, too.

Don't be an ***. If you have nothing constructive to say, move on to something else.

I believe that Csound was simply trying to use humor to point out the major flaw in your reasoning. If your machine is having frequent kernel panics, which interferes with your ability to get work done and can easily result in hard drive corruption and data loss, then it doesn't matter how much you paid for the software causing the problem.

It's very nice of you that you want to give them a chance. Think of it this way, though... if there was someone who lurked in your bushes and hit you with a baseball bat 2-3 times per week, would you be giving that person a chance to improve, or would you be having the cops haul him off and make sure he was kept as far from you as possible?