Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is intego's virusBarrier X6 a problem with lion?

I have been having a number of problems with lion the only kexts I have are associated with intego's VirusBarrier X6. Has anyone noticed problems that are associated with VB X6? Anyone remove it and see improvement? Anyone do a clean install then install it and have a problem?

MBP, Mac OS X (10.7), 2.4 Ghz Intel Core 2 Duo, 4 GB

Posted on Aug 19, 2011 4:25 PM

Reply
63 replies

Nov 27, 2011 10:56 AM in response to infogeek2

used x5 on snow leopard no problem. And when I did have a little slow down, it was easy enough to disable.


x6 kept putting lion to its knees. I mean, huge difference after uninstalling intego. I hope there are updates to fix this, but I got sick of seeing that **** rainbow beachball. I waited weeks before uninstalling virubarrier, hoping that there was some other problem with my macbook like a bad program, maybe an HD problem I dont know. I even completely wiped my computer and did a lion fresh install, but I installed x6 right away thinking that it couldnt be the problem. I mean x5 was so good to me!

Dec 22, 2011 2:30 PM in response to Garret Textor1

I'm not seeing kernel panic but I am seeing conflict between VB6 and Lion. VB ran perfectly OK on my late 2008 MBP 17" (Core 2 Duo). On changing to Lion VB slowed the system down tremendously - almost to halt. I took it off - system worked OK again. I've reloaded (VB6 - Lion) and do not run it in real time. The issue seems to be that VB6, when scanning my MBP find 2.5 Million files - there are only 750,000 files showing on the disk in Disk Utility. Immediately prior to loading Lion the files shown in the VB scanner matched those in Disk Utitity.


I have searched high and low to find an explanation for this but have not found an answer. My VB subscription has 14 days to run, so it's decision time for me. I'm fully aware of the alternatives but I've always been happy with VB - I run it on two SL machines with no issues at all


I'd be interested in learning whether others have seen this vast increase in files found by VB - I can only assume that VB is reading things three or four times over.


BTW a "scan" is taking 8 hours to load and has taken up to 8 hours to read 30% of files - I've given up on it now as 1% has just taken the last 4 hours.


My suspicion is that although VB6 is considered by Intego to be compatible with Lion - whaat it really means is compatible with Lion on a 2011 machine - I just wish that someone would (a) come clean and admit that it's not quite right on older machines, and (b) whether they're trying to fix it.


My 08 machine runs Lion perfectly well in 10.7.2 form (it was pretty poor in 10.7.1) - yes it still has the odd issue with Mail but it is definitely still a machine capable of meeting my needs - I'm not going to trade it just so that I can use VB!

Dec 22, 2011 3:28 PM in response to davidfromlowdham

All I know is I have a 2008 MBP and VB ran fine on it with SL but killed it on lion. I worked with them for 2 weeks and could never get it working. They couldn't even find the problem even though I sent them a TON of logs. To me they're not going to fix it if it's still going on after 3 months since I had it.


I ripped it off, got a full refund from Intego and put ClamXav on it and not had one problem since. My advice is to do the same (I wouldn't renew).


A buddy of mine with a new 2011 MBP has no problems so it's definately something with the older machines. GL

Dec 23, 2011 3:57 AM in response to davidfromlowdham

I've got nothing against ClamXav - have it installed myself. However, you need to be cautious about why you are installing AV software. In my experience, there can be quite lengthy periods where malware is not detected by AV software. I haven't checked it in a while, but I have in my collection a variant of the Flashback Trojan that was not detected by a large majority of AV software for several months following its appearance. Last time I checked it was about a month ago, and that was still the case.


So, if you hope to install AV software and then forget about it, that's a losing proposition. See my Mac Malware Guide for info about how to avoid malware:


http://www.reedcorner.net/guides/macvirus


(Note that my pages contain links to other pages that promote my services, and this should not be taken as an endorsement of my services by Apple.)

Apr 26, 2012 3:46 AM in response to fuzzydog

I have found Sophos to not cause trouble, and I'm thrilled that it is free. The trouble is, I don't know if it's "working" or not.


It's a little like airport security. We haven't had another terrorist attack, but I don't know how much of that is luck and how much is making me take my shoes off.


Today's googling suggests that Intego VirusBarrier is the best Mac anti-malware, and Sophos isn't much mentioned.


So now what are we to think?


<sigh>

Apr 26, 2012 4:51 AM in response to jdh9846

I can confirm for you that Sophos works. It identifies everything in my malware collection, and actively blocks me from opening, copying, moving or otherwise interacting with a malicious file. (I have to turn off the on-access scanning whenever I want to do some malware testing.) And it doesn't slow down my computer perceptibly, in the month or so that I have been testing it.

Apr 26, 2012 4:56 AM in response to thomas_r.

Thomas A Reed wrote:


I can confirm for you that Sophos works. It identifies everything in my malware collection, and actively blocks me from opening, copying, moving or otherwise interacting with a malicious file. (I have to turn off the on-access scanning whenever I want to do some malware testing.) And it doesn't slow down my computer perceptibly, in the month or so that I have been testing it.

Thomas has there been a change in Sophos's software or approach to the Mac OSX? It doesn't seem like that long back it was copping some pretty bad reviews here. I have downloaded it but not installed it yet. Is there any need to have it if I already run ClamXav?


Just interested


Thanks


Pete

Apr 26, 2012 6:29 AM in response to petermac87

A lot of AV software gets bad reviews just because it's AV software, and there's a group of folks here who are vehemently anti-AV without any personal experience with the programs they are bashing. Of course, I'm sure conflicts between Sophos and other software are possible, since Sophos installs a kernel extension that can interfere with access to files on a very basic level (if it identifies them as malicious), so there are bound to be some reports of that sort of thing floating around. It hasn't caused me any problems, though.

Jan 21, 2013 2:33 AM in response to Garret Textor1

I have a brand new iMac 2.7 GHz Intel Core i5 with 16 GB of RAM. I migrated my data from my old MacBook. The new machine crashed (Kernel panic) when any software was installed (including Apple's own software update for iWorks; whether through the software update menu or a seperate DMG download).


I removed VirusBarrier and the panics stopped and software intalled without a glitch.


It's a shame as I really liked the software but it seems to cause too many problems with basic functions such as software installation and network speeds. My Time Capsule backups crawled!


Hope this helps.

Feb 22, 2013 12:22 PM in response to Garret Textor1

Perhaps my experience with VirusBarrier can be of some help: My processor gets totally occupied when it writes to the Time Machine volume over my network (via a modem-router (FRITZ!Box Fon WLAN 7360) and an Airport Extreme). The only thing that helps is turning real-time scanning off (but that of course is not what I bought it for). It should NEVER be the case that security software assists in (nearly) freezing my whole system. It already cost me a substantial amount of time to troubleshoot this (worth more than the price of the software), before I realized what was going on (among other things I totally reconfigured my Time Machine (because it had become locked in a busy state as a result of a forced stopping of VirusBarrier I suspect; so don’t try that), erasing the hard disk etc.). I cannot advise anyone this software as is.


Configuration:

VirusBarrier 10.7.1

Mac OS 10.8.2

MacBook Pro 17-inch medio 2010 2,8 GHz Intel Core i7, 8 GB RAM, 251 GB SSD

Feb 26, 2013 1:53 PM in response to bdboer

Well I thought I installed 2013 and had issues, but actually I had a netupdate Virusbarrier intego cause me all kinds of problems on the 18th. I reinstalled X6 thinking it was 2013 that caused me issues, but immediately after a restart with x6, the computer was freezing, then restart, freeze, restart. I had to go to the activity monitor and force quit netupdate and then uninstall x6 with the installer, then choose uninstall.


What a pain in the arse. I will not install x6, or 2013 on my machine again. It cost me several hours and several other people's man hours with IT and managers etc. - All from something that is supposed to prevent exactly what the software was doing to my machine.


ADVICE: DO NOT INSTALL INTEGO SOFTWARE ON SNOW LOEPARD!!


It worked ok, until the latest netupdate, but the issues now are enough to tourn me against them. With me not doing anything, my computer lost network connection, caused many hours of dispair and then it all goes back to virus software i don't even need except to protect the windows machines on the network.

Feb 27, 2013 5:14 AM in response to Tycoon24

No i didn't install 2013 over X6, it turns out the netupdate that automatically happened for X6, caused all kinds of network and machine problems. it is NOT compatible with snowleopard and whatever else I have on my machine. After the update, i might as well of installed a virus that took over my machine. No network, lost files, slow spinning beach ball for 5 minutes at a time. I tired to restart only to have the machine freeze repeatedly, then I figured out it was netupdate and force quit it through the activity monitor, (which took an hour because the machine kept freezing(wait) freeze (wait) until I could finally quit it, then everything went to normal


X6 with the newest netupdate is NOT compatible with snow leapord. DO NOT INSTALL X6 ON SNOW LEOPARD!


I searched and found other with similiar problems, so it is not me. It is something that came from the most recent updae on 2-18-13. It has caused me many problems until I completely uninstalled.


I've lost many hours on something that I did'nt do and was from an auto update that should never cause the problems it caused. We buy this to prevent exactly what it caused, which cost me time and my company money. It should have never been released.

Is intego's virusBarrier X6 a problem with lion?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.