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Unable to clear flags in Mail using Exchange 2010

I am able to flag messages without a problem, but when I try to turn those flags off within a few moments it will sync them back to "flagged." I basically cannot unflag a flagged message. Connected to an Exchange 2010 server. Not having any problems getting or syncing mail. Activity window is clear and nothing is queued up.


I see "changing flags" pop up really quick in the Activity window but as soon as it sync's back up with Exchange those flags come right back.


Help!

Mail-OTHER, Mac OS X (10.7)

Posted on Aug 20, 2011 2:31 PM

Reply
40 replies

Mar 22, 2012 10:17 AM in response to bgausden

I have been using the second Preview of 10.8. Mail and Exchange work fine now. Flags removed on my iPhone, are removed on my Mac and vice versa. I have yet to notice unflagged items being reflagged.


However the same behavior does not apply to my Google Account. Mail flags all incoming mail. Flags should be applied to Mail as well as other iOS devices. Result: NADA


If I flag an item in my google account on iOS Devices, it does not update in Mail. Same behavior viceversa. Very Hard to keep track of stuff.

Mar 25, 2014 2:13 PM in response to bradhs

I have scratched my head for too long on this issue! Yet, after reading the several pages of tricks/workarounds, I realized that I may have flagged messages that I moved to "On My Mac" that are no longer in my "Inbox". After about 20 minutes of checking each folder, "Selecting All" and then unflagging the group of messages, I no longer have phantom flagged emails.


I do not know anything about Exchange, so I do not know if this will relieve all grief, but I wanted to share what I dicovered.


Running Mac OSX 10.9.2 and Mail 7.2

May 30, 2016 7:43 AM in response to bradhs

Just in case anyone happens across this thread, even if they aren't using an Exchange account...


I have had an empty Flagged folder in Mail for quite a few months now. The only active accounts are a personal one (IMAP) and iCloud. My Google account is disabled.


I'd isolated the flagging issue, showing 8 flagged messages when there are none, to my personal IMAP account. Logging into the webmail account and going through each folder and conducting searches revealed that there were no flagged messages as far as the server was concerned. Definitely a local issue. Also, iOS devices showed no flagged messages either.


I tried editing the plist for flagged messages, but it would revert back to 8 after relaunching Mail.


I was trying a few more things today when I chose Rebuild under the Mailbox menu item and...it cleared! And it has stayed clear after closing and reopening Mail.


Not sure if I'd tried that before (or even noticed the option), but it looks to be resolved now. So even if you're not using an Exchange account (which, at one time, I was in addition to the others), this may solve the main issue of displaying Flagged email when there is none.


Hope this helps.


Trevor

Unable to clear flags in Mail using Exchange 2010

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