Hi,
There is simple solution for that case (forWindows 7, 64):
1. C:\ProgramData\Apple\Installer Cache\AppleApplicationSupport 2.0.1
2. Right click
3. Uninstall
4. C:\ProgramData\Apple\Installer Cache\AppleApplicationSupport 1.5.2
5. Right click
6. Install
7. Restart Windows
It's all
Jerry
App Store-OTHER, Windows 7, blank page
Thank you very much Jerry. A simple solution that actually works. 😀
Yep, this worked. However you have to right-click the file AppleApplicationSupport.msi , not the folder.
Help!! I cant find that!! I have windows 7 Ultimate 64-bits and i can't find that! Wen i open the itunes homepage store it's showing everything curectfully and wen i click on App Store it show a blank page too! Help!! What can i do!
P.S. Sorry for my horrible English! I'm a dutch man!
works great.
type in %programdata% when you click start there is a little text box for you to enter. This should open up a new window. Look for Apple then installer cache as shown above and follow the steps jerry and global and alls well again.
Based on my experience--you've got to do the %programdata% in the "seach programs and files" window mentioned here in order to pull up the correct files as mentioned in Jerry's solution!
I have xp and I get all the updates for windows and for itunes and the last update for Quicktime and now itunes works but the store is blank so I tried some of the things on apples website and they did not work so I reinstalled it and still does not work. When I start itunes my cpu goes to 100% and stays there and I have to go to task manager to processes to stop itune, allso when I reboot my pc and comes back up the cpu is at 100% and I have to go to task manager to processes and apple moble device is a 100% and I have to stop the process so my pc goes down to about 5 to 10% so my pc can operate, Please help kevin08@windstream.net
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FIXED
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Latest iTunes 10.4.1 release appears to have fixed this blank iTunes Store page problem !
http://www.apple.com/itunes/download/
Yippee Yippee Yeh !!!!!!!!!!!
(note - I have Windows 7 Home Basic 64bit Version 6.1, build 7601, SP 1. Processor is Intel i3)
For Windows XP :
- Try out latest iTune 10.4.1 ......
- if 10.4.1 does not fix your problem then do clean uninstall and re-install
... see link http://support.apple.com/kb/ht1925
Yes, this cured it for me.
It also seems to have solved the iphone not being recognised by iTunes.
I was previously running the programme in W7 compatibility mode.
Out of curiosity, since it is for W7 64bit, whu doesn it install into the x86 Program folder?
That's because iTunes doesn't come in a 64bit flavor- it's still a 32bit app. The only thing 64-bit in the so-called "64bit" iTunes package is the Apple USB driver.
Thanks!
It worked! Thankyou.
10.4.1 didn't solve the issue, but reverting back to 1.5.2 of the ApplicationSupport did. iTunes for Windows is the biggest POS I have ever seen. Can't wait to never use it again with iOS5. Thanks.
To quote sickyd:
"10.4.1 didn't solve the issue, but reverting back to 1.5.2 of the ApplicationSupport did."
Which is what happened to me. Thanks for the fix!
App Store's blank page - final solution
